Lenovo Z60T, Z60M manual Startup problem

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Solving computer problems

A startup problem

Problem:

The Microsoft® Windows operating system will not start.

Solution:

Use the Rescue and Recovery workspace to help solve or identify your problem. To open Rescue and Recovery, do the following:

1.Turn off your PC, then turn it on again.

2.Watch the screen carefully while your PC starts. When the “To interrupt normal startup, press the ThinkVantage button” message is displayed at the lower left of the screen, press the ThinkVantage button. The Rescue and Recovery workspace opens. A window such as this will appear:

3.After the Rescue and Recovery workspace opens, you can do the following:

v Rescue and Restore your files, folders, or backups.

vConfigure your system settings and passwords.

vCommunicate by using the internet and link to the Lenovo support site.

vTroubleshoot and diagnose problems using diagnostics.

Chapter 2. Solving computer problems 29

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Contents Page Page Page Page Contents Index Conditions that require immediate action Important safety informationService General safety guidelinesPower cords and power adapters Extension cords and related devices Plugs and outletsBatteries Heat and product ventilation Additional safety information CD and DVD drive safetyTo Connect Page Important safety information Laser compliance statement Important safety information Page Important notice for users Important regulatory notice for usersInformation about hard disk capacity Page Finding information with the ThinkVantage button Page Overview of your new ThinkPad computer Your ThinkPad Z60t Series computer at a glance Front viewRear view Your ThinkPad Z60m Series computer at a glance ThinkPad Z60t Series Features ThinkPad Z60m Series Features Features Specifications Carry your computer properly Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning your computer keyboard Cleaning the cover of your computerCare for the fingerprint reader Cleaning your computer displayCaring for your ThinkPad computer Solving computer problems Click PC-Doctor Diagnosing problemsTroubleshooting Error messagesSolving computer problems Solving computer problems Solving computer problems Select Security -Predesktop Area -Predesktop Area Errors without messages ProblemSolution Password problem Keyboard problems Power switch problemUltraNav problems Standby or hibernation problems Your computer does not enter standby or hibernation mode Click Power Management Select Timer Wake with Battery Operation by pressing Enter Click Advanced Computer screen problemsBattery problems Hard disk drive problems Startup problem Other problems Fingerprint authentication problemsComputer does not respond Solution Problem Starting Bios Setup Utility Recovering pre-installed software Starting Bios Setup UtilityUpgrading the hard disk drive Recovering pre-installed softwareHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Upgrading the hard disk drive Upgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help on the Web Calling the Customer Support Center Getting help and serviceFRU Getting help around the world Appendix A. Wireless related information Wireless interoperabilityUsage environment and your health Authorized Operation Within the United States and Canada Enabling Extended Channel Mode Page Part 1 General Terms Appendix B. Warranty informationLenovo Statement of Limited Warranty What this Warranty CoversWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Your Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Uruguay MexicoParaguay PeruCAMBODIA, INDONESIA, and Laos United StatesAsia Pacific Australia Cambodia and LaosIndia PEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUPage Following Terms Apply to the Country Specified Austria EgyptFrance Germany HungaryIreland Slovakia Items for Which Lenovo is Not LiableUnited Kingdom Warranty Period Part 3 Warranty InformationThinkPad Z60m Series computer Customer Replaceable Unit ″CRU″ Service On-site ServiceCourier or Depot Service CRU and Customer Carry-In or Mail-In Service Customer Carry-In or Mail-In ServiceCRU and On-site Service CRU and Courier or Depot ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Tier 2 CRUs Appendix C. Customer Replaceable Units CRUsPage Appendix D. Notices Electronic emissions notices Television output noticeEuropean Union EMC Directive conformance statement Industry Canada Class B emission compliance statementDisposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer U. S. Or Canada Latin American CountriesEuropean Countries Asia Pacific Countries TrademarksPage Index Page Page Part Number 39T2191
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