Lenovo Z60M, Z60T manual Hard disk drive problems

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Solving computer problems

or

Your computer operates after the battery status indicator shows empty.

Solution:

Discharge and recharge the battery.

Problem:

The operating time for a fully charged battery is short.

Solution:

Discharge and recharge the battery. If your battery’s operating time is still short, use a new battery.

Problem:

The computer does not operate with a fully charged battery.

Solution:

The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

Problem

The battery does not charge.

Solution

You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced.

Hard disk drive problems

Problem:

The hard disk drive makes a rattling noise intermittently.

Solution:

The rattling noise might be heard when:

vThe hard disk drive starts accessing the data or when it stops.

vYou are carrying the hard disk drive.

vYou are carrying your computer.

This is a normal characteristic of a hard disk drive and is not a defect.

Problem:

The hard disk drive does not work.

Solution:

In the startup menu in the BIOS Setup Utility, make sure that the hard disk drive is included in the “Boot priority order” list. If it is included in the “Excluded from boot order” list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the “Boot priority order” list.

28ThinkPad® Z60t and Z60m Series Service and Troubleshooting Guide

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Contents Page Page Page Page Contents Index Important safety information Conditions that require immediate actionGeneral safety guidelines ServicePower cords and power adapters Batteries Extension cords and related devicesPlugs and outlets Heat and product ventilation CD and DVD drive safety Additional safety informationTo Connect Page Important safety information Laser compliance statement Important safety information Page Information about hard disk capacity Important notice for usersImportant regulatory notice for users Page Finding information with the ThinkVantage button Page Overview of your new ThinkPad computer Rear view Your ThinkPad Z60t Series computer at a glanceFront view Your ThinkPad Z60m Series computer at a glance ThinkPad Z60t Series Features ThinkPad Z60m Series Features Features Specifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Care for the fingerprint readerCaring for your ThinkPad computer Solving computer problems Error messages Diagnosing problemsTroubleshooting Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security -Predesktop Area -Predesktop Area Solution Errors without messagesProblem Password problem Power switch problem Keyboard problemsUltraNav problems Standby or hibernation problems Your computer does not enter standby or hibernation mode Select Timer Wake with Battery Operation by pressing Enter Click Power ManagementComputer screen problems Click AdvancedBattery problems Hard disk drive problems Startup problem Fingerprint authentication problems Other problemsComputer does not respond Solution Problem Starting Bios Setup Utility Starting Bios Setup Utility Recovering pre-installed softwareRecovering pre-installed software Upgrading the hard disk driveUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Upgrading the hard disk drive Upgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help and service Getting help on the Web Calling the Customer Support CenterFRU Getting help around the world Usage environment and your health Appendix A. Wireless related informationWireless interoperability Authorized Operation Within the United States and Canada Enabling Extended Channel Mode Page What this Warranty Covers Appendix B. Warranty informationLenovo Statement of Limited Warranty Part 1 General TermsWhat Lenovo Will Do to Correct Problems What this Warranty Does not CoverHow to Obtain Warranty Service Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Peru MexicoParaguay UruguayCambodia and Laos United StatesAsia Pacific Australia CAMBODIA, INDONESIA, and LaosIndia NEW Zealand JapanMalaysia PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law Arbitration The following is added under this heading European Union EU ConsumersPage France Following Terms Apply to the Country Specified AustriaEgypt Ireland GermanyHungary Items for Which Lenovo is Not Liable SlovakiaUnited Kingdom Part 3 Warranty Information Warranty PeriodThinkPad Z60m Series computer Courier or Depot Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service CRU and Courier or Depot Service Customer Carry-In or Mail-In ServiceCRU and On-site Service CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Appendix C. Customer Replaceable Units CRUs Tier 2 CRUsPage Appendix D. Notices Television output notice Electronic emissions noticesIndustry Canada Class B emission compliance statement European Union EMC Directive conformance statementEnvironmental notices for Japan Disposing of a disused lithium batteryHandling a disused ThinkPad battery pack IBM Lotus Software Offer European Countries U. S. Or CanadaLatin American Countries Trademarks Asia Pacific CountriesPage Index Page Page Part Number 39T2191
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