Lenovo T40 manual Select Security -IBM Predesktop Area -Access IBM Predesktop

Page 38

Solving computer problems

Message

Solution

 

 

1810: Hard disk partition

A problem in recognizing the layout of the partition on the hard disk has

layout error

halted computer startup. Either the IBM Predesktop Area has been deleted,

 

or the hard disk contains corrupt data. To try to restart your computer,

 

complete one of the following:

 

v If the IBM Predesktop Area has been deleted

 

1. Press F1 to open the BIOS Setup Utility.

 

2. Select Security ->IBM Predesktop Area ->Access IBM Predesktop

 

Area.

 

3. Set this item to Disabled.

 

4. Save and exit.

 

v If the above fails

 

1. Press Enter.

 

2. Double-clickRECOVER TO FACTORY CONTENTS and follow

 

on-screen instructions.

 

Note: This will permanently erase the entire contents of the hard disk,

 

and then restore software preinstalled by Lenovo.

 

Press F1 to open BIOS Setup, or Enter to start the IBM Predesktop Area.

 

If the computer still does not start, call the Customer Support Center.

 

Telephone numbers are listed in “Worldwide telephone list” on page 72.

 

 

2010: Warning: Your

If in the primary drive bay you are using a non-IBM / non-Lenovo hard

internal hard disk drive

disk drive (HDD) or an old generation IBM HDD which is not supported by

(HDD) may not function

this system, with the risk in mind, you can still use it by pressing ESC. If in

correctly on this system.

the primary drive bay you are using a supported IBM / Lenovo HDD with

Ensure that your HDD is

an old firmware, you need to update its firmware to the latest. The latest

supported on this system

version is available at

and that the latest HDD

http://www.lenovo.com/think/support/

firmware is installed.

 

 

 

The power-on password

A power-on password or a supervisor password is set. Type the password

prompt

and press Enter to use the computer. If the power-on password is not

 

accepted, a supervisor password might have been set. Type the supervisor

 

password and press Enter. If you still see the same error message, have the

 

computer serviced.

 

 

The hard disk password

A hard disk password is set. Type the password and press Enter to use the

prompt

computer.

 

If you still see the same error message, have the computer serviced.

 

 

Hibernation error

The system configuration changed between the time your computer entered

 

hibernation mode and the time it left this mode, and your computer cannot

 

resume normal operation.

 

v Restore the system configuration to what it was before your computer

 

entered hibernation mode.

 

v If the memory size has been changed, re-create the hibernation file.

16ThinkPad® T40 Series Service and Troubleshooting Guide

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Contents ThinkPad T40 Series Service and Troubleshooting Guide Page ThinkPad T40 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad T40 Series Service and Troubleshooting Guide Important safety information Conditions that require immediate actionGeneral safety guidelines ServicePower cords and power adapters Batteries Extension cords and related devicesPlugs and outlets Heat and product ventilation CD and DVD drive safety Additional safety informationTo Connect Xii ThinkPad T40 Series Service and Troubleshooting Guide Important safety information Laser compliance statement Important safety information Xvi ThinkPad T40 Series Service and Troubleshooting Guide Information about hard disk capacity Important notice for usersImportant regulatory notice for users Xviii ThinkPad T40 Series Service and Troubleshooting Guide Finding information with Access IBM XixXx ThinkPad T40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front view Rear viewFeatures Features Specifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Care for the fingerprint readerCaring for your ThinkPad computer Solving computer problems Error messages Diagnosing problemsTroubleshooting Click PC-Doctor Solving computer problems Solving computer problems Solving computer problems Select Security -IBM Predesktop Area -Access IBM Predesktop Solution Errors without messagesProblem My screen goes blank while the computer is on Keyboard problems Password problemPower switch problem UltraNav problems Standby or hibernation problems Solving computer problems Clear the Auto insert notification check box Solution For WindowsClick the Device Manager tab For Windows NTSelect Timer Wake with Battery Operation by pressing Enter Click the Enable hibernation button Computer screen problemsClick Power Management For Windows XP or WindowsFor Windows XP and Windows Click AdvancedBattery problems Hard disk drive problems Startup problemSolving computer problems Fingerprint authentication problems Other problems Computer can not play a CD, or the sound quality is not good Playback of DVD is not smooth in Windows 98 and Windows Solution Problem Starting Bios Setup Utility Recovering pre-installed software For ThinkPad T41/41p Series computerDouble-clickRecover to factory contents For other ThinkPad T40 Series computerUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help and service Getting help on the Web Calling the Customer Support CenterFRU Getting help around the world Usage environment and your health Appendix A. Wireless related informationWireless interoperability Authorized Operation Within the United States and Canada Enabling Extended Channel Mode ThinkPad T40 Series Service and Troubleshooting Guide What this Warranty Covers Appendix B. Warranty informationLenovo Statement of Limited Warranty Part 1 General TermsWhat Lenovo Will Do to Correct Problems What this Warranty Does not CoverHow to Obtain Warranty Service Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Peru MexicoParaguay UruguayCambodia and Laos United StatesAsia Pacific Australia CAMBODIA, INDONESIA, and LaosIndia NEW Zealand JapanMalaysia PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law Arbitration The following is added under this heading European Union EU ConsumersThinkPad T40 Series Service and Troubleshooting Guide France Following Terms Apply to the Country Specified AustriaEgypt Ireland GermanyHungary Items for Which Lenovo is Not Liable SlovakiaUnited Kingdom Part 3 Warranty Information Warranty PeriodTypes Courier or Depot Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Customer Carry-In or Mail-In ServiceCRU and Customer Carry-In or Mail-In Service CRU and On-site ServiceCRU and Courier or Depot Service Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico ThinkPad T40 Series Service and Troubleshooting Guide Appendix C. Customer Replaceable Units CRUs IBMThinkPad T40 Series Service and Troubleshooting Guide Appendix D. Notices Television output notice Electronic emissions noticesIndustry Canada Class B emission compliance statement European Union EMC Directive conformance statementEnvironmental notices for Japan Disposing of a disused lithium batteryHandling a disused ThinkPad battery pack IBM Lotus Software Offer European Countries U. S. Or CanadaLatin American Countries Trademarks Asia Pacific CountriesThinkPad T40 Series Service and Troubleshooting Guide Index ThinkPad T40 Series Service and Troubleshooting Guide Page Part Number 39T2332
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