Customer Replaceable Unit ″CRU″ Service

Types of Warranty Service

If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside your Service Provider’s normal service area, contact your local Service Provider representative or your reseller for country and location specific information.

1.Customer Replaceable Unit (″CRU″) Service

Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools. CRU information and replacement instructions are shipped with your Machine and are available from Lenovo at any time on your request. You may request that a Service Provider install CRUs, at no additional charge, under the type of warranty service designated for your Machine. Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 30 days of your receipt of the replacement.

2.On-site Service

Your Service Provider will either repair or exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the Lenovo Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to a designated service center.

3.Courier or Depot Service *

You will disconnect the failing Machine for collection arranged by your Service Provider. A shipping container will be provided to you for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification.

4.Customer Carry-In or Mail-In Service

You will deliver or mail as your Service Provider specifies (prepaid unless specified otherwise) the failing Machine suitably packaged to a designated location. After the Machine has been repaired or exchanged, it will be made available for your collection or, for Mail-in Service, the Machine will

Appendix B. Warranty information 71

T40 specifications

The Lenovo ThinkPad T40 is a highly regarded laptop that has made a significant impact in the business and personal computing markets since its release in the early 2000s. Known for its durability, performance, and practicality, the T40 is a part of the ThinkPad series, which has a storied history of meeting the demands of professionals and everyday users alike.

One of the standout features of the T40 is its robust design. The laptop features a magnesium alloy casing that provides superior protection against everyday wear and tear. This durability is complemented by its spill-resistant keyboard, which is designed to protect the internal components from accidental liquid spills, a common concern for mobile users.

At the heart of the T40 is an Intel Pentium M processor, which was built to deliver excellent performance while being energy efficient. This was particularly advantageous for users who needed to work on the go, as it allowed for better battery life compared to traditional desktop CPUs. The T40 offers a variety of processor options, ranging from the 1.3 GHz to the 1.6 GHz Pentium M processor, each delivering a good balance of speed and efficiency.

The display is another key characteristic of the T40, featuring a 14.1-inch screen with options for both 1024x768 and higher resolutions. The LCD panel provides good color reproduction and clarity, making it suitable for both office tasks and multimedia consumption. Additionally, the T40 has a built-in trackpoint and a touchpad, offering users multiple input methods for flexibility in navigation.

For connectivity, the T40 is equipped with a range of ports, including USB 2.0, Ethernet, and a PC Card slot, allowing for easy connection to various peripherals and networks. It also supports Wi-Fi, providing users with the ability to connect to wireless networks seamlessly.

Storage options for the T40 include both traditional hard drives and, in some models, solid-state drives, which offer faster data access speeds and improved reliability. The laptop supports a maximum of 2GB of RAM, which, while modest by today’s standards, was sufficient for most business applications during its time.

In summary, the Lenovo ThinkPad T40 is a remarkable combination of durability, performance, and practicality. Its well-rounded features, from its reliable processors to its sturdy build quality, have solidified its place as a respected choice among portable laptops for professionals and casual users alike. Despite being an older model, its legacy continues to be appreciated for the standards it set in mobile computing.