Lenovo manual ThinkPad T40 Series Service and Troubleshooting Guide

Page 98

All software programs pre-loaded in the equipment shall only have a thirty-

(30)day guarantee for installation defects from the date of purchase. Lenovo is not responsible for the information in such software programs and/or any additional software programs installed by you or installed after purchase of the product.

Services not chargeable to the guarantee shall be charged to the final user, prior an authorization.

In the event that warranty repair is required please call the Customer Support Center at 001-866-434-2080, where you will be directed to the nearest Authorized Service Center. Should no Authorized Service Center exist in your city, location or within 70 kilometers of your city or location, the guarantee includes any reasonable delivery charges related to the transportation of the product to our nearest Authorized Service Center. Please call the nearest Authorized Service Center to obtain the necessary approvals or information concerning the shipment of the product and the shipment address.

To obtain a list of Authorized Service Centers, please visit: http://www.pc.ibm.com/la/centros_de_servicio/servicio_mexico/ servicio_mexico.html

Manufactured by:

SCI Systems de México, S.A. de C.V.

Av. De la Solidaridad Iberoamericana No. 7020

Col. Club de Golf Atlas

El Salto, Jalisco, México

C.P. 45680,

Tel. 01-800-3676900

Marketing by:

Lenovo de México, Comercialización y

Servicios, S. A. de C. V.

Alfonso Nápoles Gándara No 3111

Parque Corporativo de Peña Blanca

Delegación Álvaro Obregón

México, D.F., México

C.P. 01210,

Tel. 01-800-00-325-00

76ThinkPad® T40 Series Service and Troubleshooting Guide

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Contents ThinkPad T40 Series Service and Troubleshooting Guide Page ThinkPad T40 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad T40 Series Service and Troubleshooting Guide Important safety information Conditions that require immediate actionGeneral safety guidelines ServicePower cords and power adapters Batteries Extension cords and related devicesPlugs and outlets Heat and product ventilation CD and DVD drive safety Additional safety informationTo Connect Xii ThinkPad T40 Series Service and Troubleshooting Guide Important safety information Laser compliance statement Important safety information Xvi ThinkPad T40 Series Service and Troubleshooting Guide Information about hard disk capacity Important notice for usersImportant regulatory notice for users Xviii ThinkPad T40 Series Service and Troubleshooting Guide Finding information with Access IBM XixXx ThinkPad T40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front view Rear viewFeatures Features Specifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Care for the fingerprint readerCaring for your ThinkPad computer Solving computer problems Error messages Diagnosing problemsTroubleshooting Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security -IBM Predesktop Area -Access IBM Predesktop Solution Errors without messagesProblem My screen goes blank while the computer is on Keyboard problems Password problemPower switch problem UltraNav problems Standby or hibernation problems Solving computer problems Clear the Auto insert notification check box Solution For WindowsClick the Device Manager tab For Windows NTSelect Timer Wake with Battery Operation by pressing Enter Click the Enable hibernation button Computer screen problemsClick Power Management For Windows XP or WindowsFor Windows XP and Windows Click AdvancedBattery problems Hard disk drive problems Startup problemSolving computer problems Fingerprint authentication problems Other problems Computer can not play a CD, or the sound quality is not good Playback of DVD is not smooth in Windows 98 and Windows Solution Problem Starting Bios Setup Utility Recovering pre-installed software For ThinkPad T41/41p Series computerDouble-clickRecover to factory contents For other ThinkPad T40 Series computerUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help and service Getting help on the Web Calling the Customer Support CenterFRU Getting help around the world Usage environment and your health Appendix A. Wireless related informationWireless interoperability Authorized Operation Within the United States and Canada Enabling Extended Channel Mode ThinkPad T40 Series Service and Troubleshooting Guide What this Warranty Covers Appendix B. Warranty informationLenovo Statement of Limited Warranty Part 1 General TermsWhat Lenovo Will Do to Correct Problems What this Warranty Does not CoverHow to Obtain Warranty Service Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Peru MexicoParaguay UruguayCambodia and Laos United StatesAsia Pacific Australia CAMBODIA, INDONESIA, and LaosIndia NEW Zealand JapanMalaysia PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law Arbitration The following is added under this heading European Union EU ConsumersThinkPad T40 Series Service and Troubleshooting Guide France Following Terms Apply to the Country Specified AustriaEgypt Ireland GermanyHungary Items for Which Lenovo is Not Liable SlovakiaUnited Kingdom Part 3 Warranty Information Warranty PeriodTypes Courier or Depot Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Customer Carry-In or Mail-In ServiceCRU and Customer Carry-In or Mail-In Service CRU and On-site ServiceCRU and Courier or Depot Service Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico ThinkPad T40 Series Service and Troubleshooting Guide Appendix C. Customer Replaceable Units CRUs IBMThinkPad T40 Series Service and Troubleshooting Guide Appendix D. Notices Television output notice Electronic emissions noticesIndustry Canada Class B emission compliance statement European Union EMC Directive conformance statementEnvironmental notices for Japan Disposing of a disused lithium batteryHandling a disused ThinkPad battery pack IBM Lotus Software Offer European Countries U. S. Or CanadaLatin American Countries Trademarks Asia Pacific CountriesThinkPad T40 Series Service and Troubleshooting Guide Index ThinkPad T40 Series Service and Troubleshooting Guide Page Part Number 39T2332

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