Lenovo T40 manual Solving computer problems

Page 51

Solving computer problems

problem. Starting the Rescue and Recovery workspace is easy. To open Rescue and Recovery, do the following:

1.Turn off your PC, then turn it on again.

2.Watch the screen carefully while your PC starts. When the “To interrupt normal startup, press the blue Access IBM button” message is displayed at the lower left of the screen, press the blue Access IBM button. The Rescue and Recovery workspace opens. A window such as this will appear:

Note: The window may differ on some models.

3.After the Rescue and Recovery workspace opens, you can do the following:

vRescue and Restore your files, folders, or backups.

vConfigure your system settings and passwords.

vCommunicate by using the internet and link to the support site.

vTroubleshoot and diagnose problems using diagnostics.

If you are using the ThinkPad T41/T41p Series computer, you can select from the following icons:

vStart setup utility opens the BIOS Setup Utility program.

vRecover to factory contents erases all files on primary partition--the C drive--and installs the software contents present when your PC was manufactured.)

Chapter 2. Solving computer problems 29

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Contents ThinkPad T40 Series Service and Troubleshooting Guide Page ThinkPad T40 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad T40 Series Service and Troubleshooting Guide Conditions that require immediate action Important safety informationService General safety guidelinesPower cords and power adapters Extension cords and related devices Plugs and outletsBatteries Heat and product ventilation Additional safety information CD and DVD drive safetyTo Connect Xii ThinkPad T40 Series Service and Troubleshooting Guide Important safety information Laser compliance statement Important safety information Xvi ThinkPad T40 Series Service and Troubleshooting Guide Important notice for users Important regulatory notice for usersInformation about hard disk capacity Xviii ThinkPad T40 Series Service and Troubleshooting Guide Xix Finding information with Access IBMXx ThinkPad T40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Front view Rear view Your ThinkPad at a glanceFeatures Features Specifications Carry your computer properly Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning your computer keyboard Cleaning the cover of your computerCare for the fingerprint reader Cleaning your computer displayCaring for your ThinkPad computer Solving computer problems Click PC-Doctor Diagnosing problemsTroubleshooting Error messagesSolving computer problems Solving computer problems Solving computer problems Select Security -IBM Predesktop Area -Access IBM Predesktop Errors without messages ProblemSolution My screen goes blank while the computer is on Password problem Power switch problemKeyboard problems UltraNav problems Standby or hibernation problems Solving computer problems For Windows NT Solution For WindowsClick the Device Manager tab Clear the Auto insert notification check boxSelect Timer Wake with Battery Operation by pressing Enter For Windows XP or Windows Computer screen problemsClick Power Management Click the Enable hibernation button Click Advanced For Windows XP and WindowsBattery problems Startup problem Hard disk drive problemsSolving computer problems Fingerprint authentication problems Other problems Computer can not play a CD, or the sound quality is not good Playback of DVD is not smooth in Windows 98 and Windows Solution Problem Starting Bios Setup Utility For ThinkPad T41/41p Series computer Recovering pre-installed softwareFor other ThinkPad T40 Series computer Double-clickRecover to factory contentsHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help on the Web Calling the Customer Support Center Getting help and serviceFRU Getting help around the world Appendix A. Wireless related information Wireless interoperabilityUsage environment and your health Authorized Operation Within the United States and Canada Enabling Extended Channel Mode ThinkPad T40 Series Service and Troubleshooting Guide Part 1 General Terms Appendix B. Warranty informationLenovo Statement of Limited Warranty What this Warranty CoversWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Your Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Uruguay MexicoParaguay PeruCAMBODIA, INDONESIA, and Laos United StatesAsia Pacific Australia Cambodia and LaosIndia PEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUThinkPad T40 Series Service and Troubleshooting Guide Following Terms Apply to the Country Specified Austria EgyptFrance Germany HungaryIreland Slovakia Items for Which Lenovo is Not LiableUnited Kingdom Warranty Period Part 3 Warranty InformationTypes Customer Carry-In or Mail-In Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Courier or Depot ServiceCRU and On-site Service CRU and Courier or Depot ServiceCRU and Customer Carry-In or Mail-In Service Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico ThinkPad T40 Series Service and Troubleshooting Guide IBM Appendix C. Customer Replaceable Units CRUsThinkPad T40 Series Service and Troubleshooting Guide Appendix D. Notices Electronic emissions notices Television output noticeEuropean Union EMC Directive conformance statement Industry Canada Class B emission compliance statementDisposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer U. S. Or Canada Latin American CountriesEuropean Countries Asia Pacific Countries TrademarksThinkPad T40 Series Service and Troubleshooting Guide Index ThinkPad T40 Series Service and Troubleshooting Guide Page Part Number 39T2332
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