Lenovo S710 manual Contents

Page 5

Contents

Chapter 1. About this manual

.

1

Important Safety Information

.

1

Chapter 2. Safety information

.

3

General safety

.

3

Electrical safety

.

3

Safety inspection guide

.

5

Handling electrostatic discharge-sensitive

 

 

devices

.

5

Grounding requirements

.

6

Safety notices (multi-lingual translations) . . . .

.

6

Chapter 3. General information . . . .

 

29

Specifications

 

29

Lenovo Support Web site

 

29

Chapter 4. General Checkout

 

31

Problem determination tips

 

31

Chapter 5. Troubleshooting and

 

 

diagnostics

 

33

Basic troubleshooting

 

33

Accessing Control Panel on the Windows 8

 

 

operating system

 

34

Troubleshooting procedure

 

34

Troubleshooting

 

35

Audio problems

 

35

CD problems

 

37

DVD problems

 

38

Intermittent problems

 

39

Keyboard, mouse, or pointing device

 

 

problems

 

39

Monitor problems

 

41

Networking problems

 

43

Option problems

 

45

Performance and lockup problems

 

46

Printer problems

 

48

Serial port problems

 

48

Software problems

 

49

USB problems

 

50

Chapter 6. Using the Setup Utility

 

 

program

 

51

Starting the Setup Utility program

 

51

Viewing and changing settings

 

51

Using passwords

 

51

Password considerations

 

51

Power-On Password

 

52

Administrator Password

52

Setting, changing, and deleting a password .

52

Enabling or disabling a device

52

Selecting a startup device

53

Selecting a temporary startup device . . . .

53

Selecting or changing the startup device

 

sequence

53

Changing the BIOS settings before installing a new

 

operating system

53

Exiting the Setup Utility program

54

Chapter 7. Symptom-to-FRU Index . .

55

Hard disk drive boot error

55

Power Supply Problems

55

Beep symptoms

55

POST error codes

56

Miscellaneous error conditions

57

Undetermined problems

59

Chapter 8. Locations

61

Locating connectors, controls, and indicators on

 

the front of your computer

61

Locating connectors, controls, and indicators on

 

the rear of your computer

62

Locating major FRUs and CRUs

63

Looking up FRU information

65

Locating parts on the system board

66

Chapter 9. Replacing FRUs

67

Removing and reinstalling the system stand hinge

 

cover

67

Removing and reinstalling the system stand . . .

68

Removing the computer cover

71

Removing and reinstalling the VESA mount

 

bracket

71

Replacing the hard disk drive

72

Replacing the optical drive

74

Removing and reinstalling the system board

 

shield

76

Replacing the microprocessor fan

77

Replacing the heat sink assembly

78

Replacing the microprocessor

80

Replacing the battery

83

Replacing the inverter

84

Installing or replacing a memory module . . . .

85

Replacing the internal speakers

87

Replacing the integrated camera

88

Replacing the system board

89

© Copyright Lenovo 2013

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Contents Lenovo S710 All-In-One Hardware Maintenance Manual Page Lenovo S710 All-In-One Hardware Maintenance Manual First Edition August Copyright Lenovo Contents Appendix A. Notices About this manual Important Safety InformationLenovo S710 All-In-OneHardware Maintenance Manual Electrical safety Safety informationGeneral safety Lenovo S710 All-In-OneHardware Maintenance Manual Handling electrostatic discharge-sensitive devices Safety inspection guideGrounding requirements Safety notices multi-lingual translationsTo Connect To Disconnect ≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs Safety information Perigo Para Conectar Para Desconectar CuidadoPerigo Safety information Lenovo S710 All-In-OneHardware Maintenance Manual Safety information Connexion Déconnexion ≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs Vorsicht Arbeitsschutzrichtlinien beim Anheben der Maschine beachten AchtungLenovo S710 All-In-OneHardware Maintenance Manual Safety information Per collegarsi Per scollegarsi PericoloPrestare attenzione nel sollevare lapparecchiatura Lenovo S710 All-In-OneHardware Maintenance Manual Peligro No debe Adopte procedimientos seguros al levantar el equipo Lenovo S710 All-In-OneHardware Maintenance Manual Lenovo Support Web site SpecificationsGeneral information Lenovo S710 All-In-OneHardware Maintenance Manual General Checkout Problem determination tipsLenovo S710 All-In-OneHardware Maintenance Manual Symptom Action Troubleshooting and diagnosticsBasic troubleshooting Click Settings Click Control Panel Accessing Control Panel on the Windows 8 operating systemTroubleshooting procedure Audio problems TroubleshootingNo audio in DOS applications or games No audio in WindowsSound comes from one external speaker only CD or DVD does not work CD problemsBlack screen instead of DVD video DVD problemsDVD movie will not play No audio or intermittent audio while playing DVD movieKeyboard, mouse, or pointing device problems Intermittent problemsInvalid disc or no disc found message All or some keys on the keyboard do not workPointer on the screen does not move smoothly with the mouse Mouse or pointing device does not workFingerprint reader does not work Click Hardware and Sound Click Devices and PrintersWrong characters appear on the screen Monitor problemsWireless keyboard does not work Image is discolored Image appears to be flickeringEthernet problems Networking problemsYour computer cannot connect to the network Click Start Control Panel Click Hardware and SoundAdapter stops working for no apparent reason Wireless LAN problemWake on LAN feature is not working Wireless WAN problem Option problemsBluetooth problems Sound does not come from the Bluetooth headphoneAn option that was just installed does not work Performance and lockup problemsAn option that previously worked does not work now Insufficient free hard disk drive spaceClick Programs Click Turn Windows features on or off Click Disk CleanupClick Disk Cleanup Click Clean up system files Programs and Features area, click the Clean up buttonSerial port problems Printer problemsClick Defragment Now, then click Continue Click OptimizeSoftware does not work as expected Software problemsUSB problems Starting the Setup Utility program Using the Setup Utility programViewing and changing settings Using passwordsAdministrator Password Power-On PasswordSetting, changing, and deleting a password Enabling or disabling a deviceSelecting or changing the startup device sequence Selecting a startup deviceSelecting a temporary startup device Exiting the Setup Utility program Hard disk drive boot error Symptom-to-FRU IndexPower Supply Problems Beep symptomsBeep Symptom FRU/Action Post error codesShort and 1 long beeps Dram memory error Error code Post Error Message Description/ActionDisplay/Monitor Miscellaneous error conditionsMessage/Symptom FRU/Action Second device hard disk First device networkUndetermined problems Lenovo S710 All-In-OneHardware Maintenance Manual Locations Front connector, control, and indicator locationsRear connector locations Locating major FRUs and CRUs Locating major FRUs and CRUs Looking up FRU information Number FRU description Self-service CRU Optional-service CRULocating parts on the system board Locations of the parts and connectors on the system boardReplacing FRUs Removing and reinstalling the system stand hinge coverRemoving the system stand hinge cover Removing and reinstalling the system standRemoving the system stand Lenovo S710 All-In-OneHardware Maintenance Manual Removing the computer cover Removing and reinstalling the Vesa mount bracketRemoving the Vesa mount bracket Replacing the hard disk driveRemoving the hard disk drive Removing the hard disk drive from the bracket Replacing the optical driveRemoving the optical drive Connecting the cable and installing the screw Removing and reinstalling the system board shieldRemoving the system board shield Replacing the microprocessor fanRemoving the microprocessor fan Replacing the heat sink assemblySafety, Warranty, and Setup Guide, go to Replacing the microprocessor Opening the retainer to access the microprocessor Removing the microprocessor Removing the battery Replacing the batteryReplacing the inverter Installing a new batteryRemoving the screws that secure the inverter Installing or replacing a memory moduleRemoving a memory module Removing the internal speakers Replacing the internal speakersRemoving the integrated camera Replacing the integrated cameraReplacing the system board Lenovo S710 All-In-OneHardware Maintenance Manual Replacing the LCD panel Disconnect the LCD panel cable from the system board Removing the four screws that secure the LCD panel Reconnect the LCD panel cable to the system board Replacing the Wi-Fi cardRemoving the screw that secures the Wi-Fi card Replacing the USB keyboard or mouse Completing the parts replacementInstalling the computer cover Lenovo S710 All-In-OneHardware Maintenance Manual CRU ID FRU lists-S710WD XL1000S WD10EZEX-08RKKA0 1TB HDD-LH PIB65F/TAHOE Rear IO-1 China DIP +BKT Foot Holder Pcak W/RUBBER Additional Service Information Updating flashing the Bios from your operating system Click Downloads and drivers Recovering from a POST/BIOS update failurePower management Automatic Power-on features Automatic configuration and power interface Acpi Bios107 Appendix A. NoticesEuropean conformance CE mark Trademarks Television output notice109 IndexPOST/BIOS update failure