Lenovo S710 About this manual, Important Safety Information

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Chapter 1. About this manual

This manual provides service and reference information for Lenovo® S710 All-In-One computers listed on the front cover. This manual is intended only for trained service personnel who are familiar with Lenovo® computer products.

Before servicing a Lenovo computer product, be sure to read “Important Safety Information” on page 1.

Chapter 7 “Symptom-to-FRU Index” on page 55 and Chapter 11 “Additional Service Information” on page 103 are not specific to any machine type and are applicable to all Lenovo All-In-One computers.

For major Field Replaceable Units (FRU) locations and Customer Replaceable Unit (CRU) identification, see Chapter 8 “Locations” on page 61.

For FRU replacement instructions, see Chapter 9 “Replacing FRUs” on page 67.

For FRU part numbers, go to: http:/www.lenovo.com/serviceparts-lookup

Important Safety Information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d'exécuter les instructions.

Lesen Sie unbedingt alle Hinweise vom Typ "ACHTUNG" oder "VORSICHT" in dieser Dokumentation, bevor Sie irgendwelche Vorgänge durchführen

Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una qualsiasi delle istruzioni

Certifique-se de ler todas as instruções de cuidado e perigo neste manual antes de executar qualquer uma das instruções

Es importante que lea todas las declaraciones de precaución y de peligro de este manual antes de seguir las instrucciones.

© Copyright Lenovo 2013

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Contents Lenovo S710 All-In-One Hardware Maintenance Manual Page Lenovo S710 All-In-One Hardware Maintenance Manual First Edition August Copyright Lenovo Contents Appendix A. Notices About this manual Important Safety InformationLenovo S710 All-In-OneHardware Maintenance Manual General safety Safety informationElectrical safety Lenovo S710 All-In-OneHardware Maintenance Manual Handling electrostatic discharge-sensitive devices Safety inspection guideGrounding requirements Safety notices multi-lingual translationsTo Connect To Disconnect ≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs Safety information Perigo Para Conectar Para Desconectar CuidadoPerigo Safety information Lenovo S710 All-In-OneHardware Maintenance Manual Safety information Connexion Déconnexion ≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs Vorsicht Arbeitsschutzrichtlinien beim Anheben der Maschine beachten AchtungLenovo S710 All-In-OneHardware Maintenance Manual Safety information Per collegarsi Per scollegarsi PericoloPrestare attenzione nel sollevare lapparecchiatura Lenovo S710 All-In-OneHardware Maintenance Manual Peligro No debe Adopte procedimientos seguros al levantar el equipo Lenovo S710 All-In-OneHardware Maintenance Manual General information SpecificationsLenovo Support Web site Lenovo S710 All-In-OneHardware Maintenance Manual General Checkout Problem determination tipsLenovo S710 All-In-OneHardware Maintenance Manual Basic troubleshooting Troubleshooting and diagnosticsSymptom Action Troubleshooting procedure Accessing Control Panel on the Windows 8 operating systemClick Settings Click Control Panel Audio problems TroubleshootingSound comes from one external speaker only No audio in WindowsNo audio in DOS applications or games CD or DVD does not work CD problemsNo audio or intermittent audio while playing DVD movie DVD problemsBlack screen instead of DVD video DVD movie will not playAll or some keys on the keyboard do not work Intermittent problemsKeyboard, mouse, or pointing device problems Invalid disc or no disc found messageClick Hardware and Sound Click Devices and Printers Mouse or pointing device does not workPointer on the screen does not move smoothly with the mouse Fingerprint reader does not workWireless keyboard does not work Monitor problemsWrong characters appear on the screen Image is discolored Image appears to be flickeringClick Start Control Panel Click Hardware and Sound Networking problemsEthernet problems Your computer cannot connect to the networkWake on LAN feature is not working Wireless LAN problemAdapter stops working for no apparent reason Sound does not come from the Bluetooth headphone Option problemsWireless WAN problem Bluetooth problemsInsufficient free hard disk drive space Performance and lockup problemsAn option that was just installed does not work An option that previously worked does not work nowPrograms and Features area, click the Clean up button Click Disk CleanupClick Programs Click Turn Windows features on or off Click Disk Cleanup Click Clean up system filesClick Optimize Printer problemsSerial port problems Click Defragment Now, then click ContinueSoftware does not work as expected Software problemsUSB problems Using passwords Using the Setup Utility programStarting the Setup Utility program Viewing and changing settingsEnabling or disabling a device Power-On PasswordAdministrator Password Setting, changing, and deleting a passwordSelecting a temporary startup device Selecting a startup deviceSelecting or changing the startup device sequence Exiting the Setup Utility program Beep symptoms Symptom-to-FRU IndexHard disk drive boot error Power Supply ProblemsError code Post Error Message Description/Action Post error codesBeep Symptom FRU/Action Short and 1 long beeps Dram memory errorMessage/Symptom FRU/Action Miscellaneous error conditionsDisplay/Monitor Second device hard disk First device networkUndetermined problems Lenovo S710 All-In-OneHardware Maintenance Manual Locations Front connector, control, and indicator locationsRear connector locations Locating major FRUs and CRUs Locating major FRUs and CRUs Looking up FRU information Number FRU description Self-service CRU Optional-service CRULocating parts on the system board Locations of the parts and connectors on the system boardReplacing FRUs Removing and reinstalling the system stand hinge coverRemoving the system stand hinge cover Removing and reinstalling the system standRemoving the system stand Lenovo S710 All-In-OneHardware Maintenance Manual Removing the computer cover Removing and reinstalling the Vesa mount bracketRemoving the Vesa mount bracket Replacing the hard disk driveRemoving the hard disk drive Removing the hard disk drive from the bracket Replacing the optical driveRemoving the optical drive Connecting the cable and installing the screw Removing and reinstalling the system board shieldRemoving the system board shield Replacing the microprocessor fanRemoving the microprocessor fan Replacing the heat sink assemblySafety, Warranty, and Setup Guide, go to Replacing the microprocessor Opening the retainer to access the microprocessor Removing the microprocessor Removing the battery Replacing the batteryReplacing the inverter Installing a new batteryRemoving the screws that secure the inverter Installing or replacing a memory moduleRemoving a memory module Removing the internal speakers Replacing the internal speakersRemoving the integrated camera Replacing the integrated cameraReplacing the system board Lenovo S710 All-In-OneHardware Maintenance Manual Replacing the LCD panel Disconnect the LCD panel cable from the system board Removing the four screws that secure the LCD panel Reconnect the LCD panel cable to the system board Replacing the Wi-Fi cardRemoving the screw that secures the Wi-Fi card Replacing the USB keyboard or mouse Completing the parts replacementInstalling the computer cover Lenovo S710 All-In-OneHardware Maintenance Manual CRU ID FRU lists-S710WD XL1000S WD10EZEX-08RKKA0 1TB HDD-LH PIB65F/TAHOE Rear IO-1 China DIP +BKT Foot Holder Pcak W/RUBBER Additional Service Information Updating flashing the Bios from your operating system Power management Recovering from a POST/BIOS update failureClick Downloads and drivers Automatic Power-on features Automatic configuration and power interface Acpi Bios107 Appendix A. NoticesEuropean conformance CE mark Trademarks Television output notice109 IndexPOST/BIOS update failure