Lenovo 6493, 6483, 6449, 6439, 6427, 6423 manual Creating a diagnostic CD image

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Creating a diagnostic CD image

To create a diagnostic CD image, download a self-starting bootable CD image (known as an .iso image) of the diagnostic program from http://www.lenovo.com/support/. After you download the image, you can create the CD using any CD burning software.

If the computer does not have a CD burner or you do not have Internet access, see “Creating diagnostic diskettes.”

Creating diagnostic diskettes

To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support/ onto two blank, formatted diskettes.

If you do not have Internet access, create the diagnostic diskettes using the following procedure:

Note: You will need a diskette drive on the computer or a USB diskette drive to complete this procedure.

1.Shut down the operating system and turn off the computer.

2.If you are using a USB diskette drive, plug it into the computer.

3.Repeatedly press and release the F11 key as you turn on the computer.

4.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

Note: For some models, press the Esc key to enter Rescue and Recovery.

5.From the Rescue and Recovery workspace, select Create diagnostic disks.

6.Follow the instructions on the screen.

7.When prompted, insert a blank, formatted diskette into the diskette drive and continue to follow the instructions on the screen.

8.When the operation is complete, remove the diskette and click Quit.

9.Insert another blank, formatted diskette into the diskette drive and continue to follow the instructions on the screen.

10.When the operation is complete, remove the diskette and click Quit.

Running diagnostics from the CD or diskettes

To run diagnostics from the diagnostic CD image or diagnostic diskettes that you created, use the following procedure:

1.Make sure the computer is turned off.

2.If you are running diagnostics from diskettes using a USB diskette drive, plug in the USB device.

3.Insert the CD into the optical drive or the first diagnostic diskette into the diskette drive.

4.Restart the computer.

Note: If the diagnostic program does not start, you might not have your optical drive or diskette drive set as a startable device. See “Selecting a startup device” on page 20 for instructions on how to change the startup device.

5.When the diagnostics program opens, follow the instructions on the screen.

Note: If you are running diagnostics from a diskette, when prompted, remove the first diskette and insert the second diskette.

34User Guide

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Contents Page Page ThinkStation User Guide Page Contents Appendix A. Manual modem Appendix B. Notices Commands Introduction Vi User Guide Important safety information Additional safety requirements for machine types 6427, 6449,User Guide Arranging your workspace ComfortGlare and lighting Air circulation Electrical outlets and cable lengthsSetting up your computer Connecting your computerUser Guide Setting up your computer Phone Line Setting up your computer 1394 Turning on computer power Finishing the software installationCompleting important tasks Updating your operating system Installing other operating systemsInstalling external options Updating your antivirus softwareFeatures System informationInput/output features Operating systems, preinstalled varies by model Specifications EnvironmentSoftware provided by Lenovo Software overviewSoftware provided with your Windows operating system PC-Doctor for WINPE, PC-Doctor for WindowsAdobe Acrobat Reader Viewing and changing settings Using the Setup UtilityStarting the Setup Utility program Using passwordsSetting, changing, and deleting a password User PasswordAdministrator Password Selecting a startup deviceAdvanced settings Exiting from the Setup Utility programSelecting or changing the startup device sequence User Guide Installing and configuring RAID Creating RAID volumesAttaching Sata hard disk drives Deleting RAID volumes Supported SAS RAID configurationsInstalling and configuring RAID Properties Installing and configuring RAID User Guide Using system programs Updating flashing Bios from a diskette or CD-ROMUpdating system programs Updating flashing Bios from your operating system Troubleshooting and diagnostics Basic troubleshootingDiagnostic programs PC-Doctor for Windows PC-Doctor for Windows PEPC-Doctor for DOS Creating a diagnostic CD image Cleaning the mouse Optical mouseNon-optical mouse 1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage Recovering software Creating and using the Product Recovery discPerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media Creating and using a Recovery Repair diskette To create rescue media, do the followingRecovering or installing device drivers Setting a rescue device in the startup sequence Solving recovery problemsUser Guide Online Books folder Getting information, help, and serviceInformation resources ThinkVantage Productivity CenterSafety and Warranty Help and serviceUsing the documentation and diagnostic programs Calling for service Using other servicesPurchasing additional services Appendix A. Manual modem commands Basic AT commandsLow speaker volume Extended AT commands Enable RTS/CTS hardware flow controlMNP/V.42/V.42bis/V.44 commands +MS=?Fax Class 1 commands Fax Class 2 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Television output notice TrademarksIndex Page Using User Guide Page Part Number 43C9722
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