Appendix
Troubleshooting
Before calling your dealer or service center for assistance, check the items below once again.
–Make sure you have properly connected the projector to peripheral equipment as described on
–Make sure all equipment is connected to AC outlet and the power is turned on.
–When you operate the projector with a computer and it does not project an image, restart the computer.
Problem | – Solutions |
|
|
No power | – Plug the power cord of the projector into the AC outlet. |
| – See if the POWER indicator lights red. |
| – Wait |
| restart the projector. The projector can be turned on after the |
| POWER indicator turns red. (See page 19.) |
| – Check the WARNING indicator. If the WARNING indicator |
| lights red, the projector cannot be turned on. (See page 51.) |
| – Check the projection lamp. (See page 54.) |
| – Unlock the Key lock function. (See page 48.) |
|
|
Image is out of focus | – Adjust the focus of the projector. (See page 22.) |
| – Provide proper distance between the projector and the |
| projection screen. (See page 13.) |
| – Check the projection lens to see if it needs cleaning. (See |
| page 53.) |
| – Moving the projector from a cool to warm place may result in |
| moisture condensation on the projection lens. If this occurs, |
| leave the projector off and wait until condensation evaporates. |
|
|
No image | – Check the connection between your computer or video |
| equipment and the projector. (See pages |
| – See if the input signal is correctly output from your computer. |
| For some laptop computers, you may need to change the |
| setting for the monitor output when connecting to a projector. |
| See your computer’s instruction manual for the setting. |
| – It takes about 30 seconds to display an image after turning on |
| the projector. See if the selected system is corresponding to |
| your computer or video equipment. (See pages 26 and 36.) |
| – Select a correct input source once again through menu |
| operation. (See pages 25, 34 and 35.) |
| – Make sure the temperature is not out of the specified |
| operating temperature (41°F ~ 95°F (5°C ~ 35°C)). |
|
|
Image is Left/Right reversed | – Check the Ceiling/Rear function. (See page 45.) |
Image is Top/Bottom reversed | – Check the Ceiling function. (See page 45.) |
|
|
No sound | – Check audio cable connections from the audio input source. |
| – Adjust the audio source. |
| – Press the Volume + button. (See page 23.) |
| – Press the Mute button. (See page 23.) |
|
|
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