
5. TROUBLESHOOTING
This section helps you resolve problems you may encounter while setting up or using the projector.
Power/ Status Light Messages
| Condition | Power Indicator | Status Indicator | Note | 
| Standby | Steady orange | – | – | 
| 
 | 
 | 
 | 
 | 
| Cooling down | Blinking green | – | Blinks green for 60 seconds | 
| 
 | 
 | 
 | 
 | 
| Lamp in Nomal mode | Steady green | – | – | 
| 
 | 
 | 
 | 
 | 
| Lamp in Eco 1 mode | Steady green | Steady orange | – | 
| 
 | 
 | 
 | 
 | 
| Lamp in Eco 2 mode | Steady green | Steady green | – | 
| 
 | 
 | 
 | 
 | 
| One minute after lamp is turned on | Blinking green | Depending Lamp mode | Do not turr off the projector during this | 
| 
 | 
 | 
 | condition. | 
| 
 | 
 | 
 | 
 | 
| Retrying to turn on lamp | Steady green | Blinking orange | The projector retries 3 times at an in- | 
| 
 | 
 | 
 | terval of 15 sec for max. 45 sec) | 
| 
 | 
 | 
 | 
 | 
| Lamp has reached its end of life | Steady green | Steady red | Message appears on screen during | 
| (1000 hours or over: Normal mode) | 
 | 
 | this condition. The projector reaches | 
| (1500 hours or over: Eco 1 mode) | 
 | 
 | its end of life. Please replace the lamp | 
| (2000 hours or over: Eco 2 mode) | 
 | 
 | as soon as possible | 
| 
 | 
 | 
 | 
 | 
| Lamp life has reached its end of life | Steady orange | Steady red | The projector is in standby mode and | 
| (1100 hours or over: Normal mode) | 
 | 
 | cannot be turned on. | 
| (1600 hours or over: Eco 1 mode) | 
 | 
 | 
 | 
| (2100 hours or over: Eco 2 mode) | 
 | 
 | 
 | 
| 
 | 
 | 
 | 
 | 
| Lamp or filter cover error (3 locations) | Steady orange | Blinking red (1 sec interval) | The projector is in standby mode and | 
| 
 | 
 | 
 | cannot be turned on. | 
| 
 | 
 | 
 | 
 | 
| Temperature error | Steady orange | Blinking red (4 sec interval) | The projector is in standby mode and | 
| 
 | 
 | 
 | cannot be turned on. | 
| 
 | 
 | 
 | 
 | 
| Fan error | Steady orange | Blinking red (8 sec interval) | The projector is in standby mode and | 
| 
 | 
 | 
 | cannot be turned on. | 
| 
 | 
 | 
 | 
 | 
| Lamp error | Steady orange | Blinking red (12 sec interval) | The projector is in standby mode and | 
| 
 | 
 | 
 | cannot be turned on. | 
| 
 | 
 | 
 | 
 | 
Common Problems & Solutions
| Problem | Check These Items | 
| Does not turn on | • Check that the power cable is plugged in and that the power button on the projector cabinet or the | 
| 
 | remote control is on. | 
| 
 | • Ensure that the lamp cover is installed correctly. See page  | 
| 
 | • Check to see if the projector has overheated or the lamp usage exceeds 1100 hours (2100 hours in | 
| 
 | Eco 2 mode and 1600 hours in Eco 1 mode). If there is insufficient ventilation around the projector or | 
| 
 | if the room where you’re presenting is particularly warm, move the projector to a cooler location. | 
| 
 | 
 | 
| No picture | • Use the menu to select your source (Video,  | 
| 
 | • Ensure your cables are connected properly. | 
| 
 | • Use menus to adjust the brightness and contrast. See page  | 
| 
 | • Remove the lens cap. | 
| 
 | • Reset the settings or adjustments to factory preset levels using the Factory Default on the Image | 
| 
 | Options Menu. See page  | 
| 
 | 
 | 
| Image isn’t square to the | • Reposition the projector to improve its angle to the screen. See page  | 
| screen | • Use the Keystone on the Image Options Menu to correct the trapezoid distortion. See page  | 
| 
 | 
 | 
| Picture is blurred | • Adjust the focus. See page  | 
| 
 | • Reposition the projector to improve its angle to the screen. See page  | 
| 
 | • Ensure that the distance between the projector and screen is within the adjustment range of the lens. | 
| 
 | See page  | 
| 
 | 
 | 
| Image is scrolling vertically, | • Use menus or Source button on the remote control or the cabinet to select the source you want to | 
| horizontally or both | input. | 
| 
 | 
 | 
| Remote control does not | • Install new batteries. See page  | 
| work | • Make sure there are no obstacles between you and the projector. | 
| 
 | • Stand within 22 feet (7 m) of the projector. See page  | 
| 
 | 
 | 
| Status indicator is lit or | • See the Power/ Status Light messages above. | 
| blinking | 
 | 
| 
 | 
 | 
| Cross color in RGB mode | • If Auto Adjust is off, turn it on. If Auto Adjust is on, turn it off and balance the image with the Position | 
| 
 | and Clock Adjust on the Advanced Options Menu. See page  | 
| 
 | 
 | 
| 
 | 
 |