5. TROUBLESHOOTING
This section helps you resolve problems you may encounter while setting up or using the projector.
Power/ Status Light Messages
Condition | Power Indicator | Status Indicator | Note |
Standby | Steady orange | – | – |
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Cooling down | Blinking green | – | Blinks green for 60 seconds |
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Lamp in Nomal mode | Steady green | – | – |
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Lamp in Eco 1 mode | Steady green | Steady orange | – |
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Lamp in Eco 2 mode | Steady green | Steady green | – |
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One minute after lamp is turned on | Blinking green | Depending Lamp mode | Do not turr off the projector during this |
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Retrying to turn on lamp | Steady green | Blinking orange | The projector retries 3 times at an in- |
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| terval of 15 sec for max. 45 sec) |
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Lamp has reached its end of life | Steady green | Steady red | Message appears on screen during |
(1000 hours or over: Normal mode) |
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| this condition. The projector reaches |
(1500 hours or over: Eco 1 mode) |
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| its end of life. Please replace the lamp |
(2000 hours or over: Eco 2 mode) |
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| as soon as possible |
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Lamp life has reached its end of life | Steady orange | Steady red | The projector is in standby mode and |
(1100 hours or over: Normal mode) |
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| cannot be turned on. |
(1600 hours or over: Eco 1 mode) |
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(2100 hours or over: Eco 2 mode) |
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Lamp or filter cover error (3 locations) | Steady orange | Blinking red (1 sec interval) | The projector is in standby mode and |
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| cannot be turned on. |
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Temperature error | Steady orange | Blinking red (4 sec interval) | The projector is in standby mode and |
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| cannot be turned on. |
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Fan error | Steady orange | Blinking red (8 sec interval) | The projector is in standby mode and |
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| cannot be turned on. |
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Lamp error | Steady orange | Blinking red (12 sec interval) | The projector is in standby mode and |
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| cannot be turned on. |
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Common Problems & Solutions
Problem | Check These Items |
Does not turn on | • Check that the power cable is plugged in and that the power button on the projector cabinet or the |
| remote control is on. |
| • Ensure that the lamp cover is installed correctly. See page |
| • Check to see if the projector has overheated or the lamp usage exceeds 1100 hours (2100 hours in |
| Eco 2 mode and 1600 hours in Eco 1 mode). If there is insufficient ventilation around the projector or |
| if the room where you’re presenting is particularly warm, move the projector to a cooler location. |
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No picture | • Use the menu to select your source (Video, |
| • Ensure your cables are connected properly. |
| • Use menus to adjust the brightness and contrast. See page |
| • Remove the lens cap. |
| • Reset the settings or adjustments to factory preset levels using the Factory Default on the Image |
| Options Menu. See page |
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Image isn’t square to the | • Reposition the projector to improve its angle to the screen. See page |
screen | • Use the Keystone on the Image Options Menu to correct the trapezoid distortion. See page |
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Picture is blurred | • Adjust the focus. See page |
| • Reposition the projector to improve its angle to the screen. See page |
| • Ensure that the distance between the projector and screen is within the adjustment range of the lens. |
| See page |
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Image is scrolling vertically, | • Use menus or Source button on the remote control or the cabinet to select the source you want to |
horizontally or both | input. |
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Remote control does not | • Install new batteries. See page |
work | • Make sure there are no obstacles between you and the projector. |
| • Stand within 22 feet (7 m) of the projector. See page |
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Status indicator is lit or | • See the Power/ Status Light messages above. |
blinking |
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Cross color in RGB mode | • If Auto Adjust is off, turn it on. If Auto Adjust is on, turn it off and balance the image with the Position |
| and Clock Adjust on the Advanced Options Menu. See page |
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