Wireless troubleshooting checklist, 105

•“Communication with printer lost when connected to Virtual Private Network (VPN)” on page 120

•“Resolving intermittent wireless communications issues” on page 120

Wireless troubleshooting checklist

Before beginning to troubleshoot the wireless printer, verify the following:

•The printer, the computer, and the wireless access point are all plugged in and turned on.

•The wireless network is working properly.

Try accessing other computers on your wireless network.

If your network has Internet access, try connecting to the Internet over a wireless connection.

•Your SSID is correct.

Print a network setup page to verify the SSID the printer is using.

If you are not sure if your SSID is correct, then run the wireless setup again.

•Your WEP key or WPA passphrase is correct (if your network is secure).

Log into the wireless access point (wireless router) and check the security settings.

A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key.

If you are not sure if your security information is correct, run the wireless setup again.

•The printer and the computer are within the range of the wireless network.

For most networks, the printer and the computer should be within 100 feet (30 meters) of the wireless access point (wireless router).

•The Wi-Fi indicator light is lit and is solid green.

•The printer driver is installed on the computer from which you are performing a task.

•The correct printer port is selected.

•The computer and printer are both connected to the same wireless network.

•The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.

Make sure the printer and wireless access point are not separated by poles, walls, or support columns containing metal or concrete.

Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

Resetting the wireless settings to factory defaults

1From the printer control panel, press .

2Press the arrow buttons to scroll to Network Setup, and then press .

3Press the arrow buttons to scroll to Reset Network Adapter to Factory Defaults, and then press .

4Press the arrow buttons to scroll to Yes, and then press .

The printer wireless settings are reset to factory default settings. To verify, print a network setup page.

Troubleshooting

105 301, 30E, S500 specifications

The Lexmark 30E, 301, and S500 series are renowned for their efficiency, reliability, and innovative technologies, making them a preferred choice for small to medium-sized businesses. Each of these models caters to a variety of printing requirements while maintaining high standards in performance and usability.

The Lexmark 30E is recognized for its compact design and versatility. As a monochrome laser printer, it excels in producing sharp, high-quality text documents. With a print speed that can reach up to 40 pages per minute, it is ideal for environments with moderate to high-volume printing needs. The printer is equipped with a robust processor and has a print resolution of up to 1200 x 1200 dpi, ensuring that documents are presented clearly and professionally. Additionally, it features automatic duplex printing, which not only saves on paper costs but also contributes to enhancing overall workplace efficiency.

The Lexmark 301 series builds on this foundation while offering enhanced capabilities and features. This series includes multifunction capabilities, which allow users to print, scan, copy, and fax from a single machine. With an intuitive touchscreen interface, operation is streamlined, making it accessible for all users. It supports mobile printing solutions, enabling users to print directly from smartphones or tablets, a feature that is increasingly crucial in today’s mobile-centric workplaces. The Lexmark 301 series uses advanced imaging technologies, ensuring high-quality output, vibrant graphics, and reliable document consistency.

The Lexmark S500 series stands out with its sophisticated color printing abilities and high-performance features. This series is engineered for higher volume printing, with options for both single and multi-function models. The S500 offers color print speeds that rival many monochrome printers, making it efficient for businesses that require rich, vivid color documents. It features Lexmark's award-winning imaging technology, which guarantees outstanding color accuracy and detail. Advanced security features, such as secure printing and user authentication, are also integrated, ensuring sensitive information remains protected.

In conclusion, the Lexmark 30E, 301, and S500 series printers are designed to meet the diverse needs of modern businesses. With their focus on speed, quality, and user-friendly interfaces, these printers not only enhance productivity but also provide cost-effective solutions for managing office tasks. Whether it’s a small office needing basic printing capabilities or a larger enterprise requiring multifunction devices, these Lexmark models deliver exceptional performance and reliability.