Lexmark 301 Cannot print and there is a firewall on the computer, 110, Reconnect the Power Supply

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RECONNECT THE POWER SUPPLY

1Turn off the printer.

2Unplug the power cord from the power outlet.

3Remove the power supply from the back of the printer and then plug it back in.

4Plug the power cord back into the power outlet.

5Turn on the printer, and then resume the installation on your computer.

TRY RUNNING THE INSTALLER AGAIN

1Close the installer.

2Remove the CD, and then restart the computer.

3Insert the CD and then run the installer again.

Notes:

•When you get to the Software Already Installed screen, make sure you select Install a printer.

•If you have already set up your printer, select Additional Computer when you get to the Setting up a new printer? screen to skip the hardware setup wizard.

CHECK THAT YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB ACTIVITY ON THE USB PORT

Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port:

1Click , or click Start and then click Run.

2In the Start Search or Run box, type devmgmt.msc.

3Press Enter, or click OK. The Device Manager opens.

4Watch the Device Manager window while connecting a USB cable or another device to the USB port. The window refreshes when Device Manager recognizes the USB connection.

•If there is activity on Device Manager but none of the previous solutions worked, call Customer Support.

•If there is no activity on Device Manager, there may be a problem with your computer and its USB support. The computer must recognize the USB connection in order for installation to work.

Cannot print and there is a firewall on the computer

Third-party (non-Microsoft) firewalls can interfere with wireless printing. If the printer and computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following:

•Update the firewall using the most recent update available from the manufacturer. Refer to the documentation that came with your firewall for instructions on how to do this.

•If programs request firewall access when you install the printer or try to print, make sure you allow those programs to run.

•Temporarily disable the firewall and install the wireless printer on the computer. Re-enable the firewall when you have completed the wireless installation.

Troubleshooting

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Contents Intuition S500 Series Users Guide AprilContents Copying Scanning139 Troubleshooting123 Safety info rm ation Minimizing your printers environmental impact Abo ut yo ur prin terThank you for choosing this printer Conserving energyRecycling Finding information about the printerConserving ink PublicationsUsers Guide Understanding the parts of the printer UseAbout your printer Ordering ink cartridges Using genuine Lexmark ink cartridgesOrde rin g an d replac in g supplies Replacing ink cartridges Ordering paper and other supplies Recycling Lexmark productsUsing the printer control panel buttons and menus Using the printer control panelSided/Eco-Mode To disable the settings timeout feature Changing temporary settings into new default settingsTo change the temporary settings into new default settings Using the printer control panel menus Changing the Power Saver timeoutResetting to factory settings Saving paper and energy with Eco-ModeInitial Setup Complete appears on the display Software installed during printer installation Using th e printe r so f t w areUsing the Windows printer software Minimum system requirementsPrinter software Abbyy Sprint OCRSoftware resident in the Macintosh OS Using the Macintosh printer softwarePrinter software For Macintosh users Finding and installing optional softwareFor Windows users Select Printer HomeEnabling automatic software updates Reinstalling the printer softwareChecking for software updates Uninstalling the printer softwareInstalling the printer software Using the World Wide WebLoad in g pape r a nd ori gi nal do cu m ents Loading paperPaper and specialty media guidelines Make sure thatLoading paper and original documents Saving paper default settings Loading original documents on the scanner glass Printing basic documents Prin tingTips for printing Printing a documentCollating printed copies Printing pages in reverse orderPrinting multiple pages on one sheet If the printer is using a USB connection Printing labels Printing specialty documentsPrinting envelopes Printing on custom-size paper Tips on loading label sheetsSelect Use custom page size Using a memory card or flash drive with the printerWorking with photos Printing photos using the printer control panel Supported memory cards and file typesEditing photos using the printer control panel You canFor Windows users For Macintosh usersPrinting photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled devicePrinting on both sides of the paper duplexing Printing on both sides of the paper duplexing automaticallyPortrait Printing on both sides of the paper duplexing manually Click Print & Fax Setting your printer as the default printerManaging print jobs For Windows users Changing the printing modeChanging the printing mode for a single print job For Macintosh usersPausing print jobs Resuming print jobsCanceling print jobs Making copies Cop yingTips for copying Enlarging or reducing images Copying photosCopying a two-sided document Making a copy lighter or darker Adjusting copy qualityCollating copies using the printer control panel Repeating an image on one Copying multiple pages on one sheetMaking a duplex copy manually Making a duplex copyMaking a duplex copy automatically Canceling copy jobs Scanning to a local or network computer Scan ningTips for scanning Scanning photos into an editing application Using the printer control panelScanning to a flash drive or memory card Using the printer software Click Document Scanning documents into an editing applicationClick Preview/Edit Scanning directly to e-mail using the printer software What is an application list, and how do I update it? Scanning FAQWhy am I being asked for a PIN? How can I improve the quality of a scan?Canceling scan jobs Updating the application listNetwo rking Installing the printer on a wireless networkWireless network compatibility Supported network security optionsPrinting a network setup Installing the printer on a wireless network Installing the printer on other computersAdding the printer to your wireless network Interpreting the colors of the Wi-Fi indicator lightSpecial wireless installation instructions Before you beginAssigning a static IP address Changing wireless settings after installationSelect Other Wireless Network, and then click Continue Click Unlisted NetworkWindows Vista Advanced wireless setupCreating an ad hoc wireless network Windows XP Mac OS X version Select View Available Wireless NetworksWindows Mac OS X version 10.4 and earlierAdding a printer to an existing ad hoc wireless network Click Wireless setup utility linkUsing the printer locally USB Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Double-clickLexmark Setup AssistantMac OS X version If the printer is currently set up for wirelessSharing a printer in a Windows environment Mac OS X version 10.4 or earlierSharing a printer in a Macintosh environment From the menu bar, click Help  System Preferences HelpWhere do I find my WEP key or WPA passphrase? Networking FAQWhat is Wi-Fi Protected Setup? What is an SSID?How are home networks configured? Where do I find my SSID?What is a network? Wireless network examplesScenario 2 Wireless network with Internet access Scenario 3 Wireless network with no Internet accessWhy do I need an installation cable? How do I attach the installation cable?How are infrastructure and ad hoc networks different? Requirements for all devicesRemove Obstacles Between the Access Point and the Printer Finding the signal strengthHow can I improve wireless signal strength? Arrange the Network to Reduce Signal Absorption Remove Sources of InterferenceFor Macintosh users with a wireless access point For Macintosh users with an AirPort base stationWhat is a MAC address? How do I find the MAC address?How do I locate IP addresses? What is an IP address?What is TCP/IP? How are IP addresses assigned? What is a key index?How to locate a printer IP address Click More InfoChecking ink levels Main taining the prin t erMaintaining ink cartridges Aligning the printheadCleaning the printhead nozzles Cleaning the exterior of the printer Cleaning the scanner glassSetup troubleshooting Using the Service Center to solve printer problemsIf Troubleshooting does not solve your problem Troublesho otingIncorrect language appears on the display Printhead errorsChange the Language Using the Printer Menus Remove and Reinsert the Printhead Print job does not print or is missing pages Software did not installReconnect the Printer Power Supply Make Sure the INK Cartridges are Inserted CorrectlyPrinter is printing blank pages Remove and Reinstall the Printer SoftwareMake Sure the Printer is not in Power Saver Mode Printer is busy or does not respondCannot print through USB Make Sure the USB Port is Enabled in WindowsCannot delete documents from the print queue Restart the Computer and TRY AgainPaper jam in the paper support Jams and misfeeds troubleshootingPaper jam in the printer Paper jam in the duplex unitPage Poor quality at the edges Print troubleshootingPaper or specialty media misfeeds 100 Streaks or lines on printed imagePrint speed is slow Copier or scanner does not respond Copy and scan troubleshootingComputer slows down when printing Scanner unit does not closeScanning takes too long or freezes the computer Partial copies or scans of documents or photosScan was not successful 102Nothing happens when a memory card is inserted Memory card troubleshootingMemory card troubleshooting checklist Cannot scan to a computer over a network104 Wireless troubleshootingCannot print documents from a memory card or flash drive 105 Wireless troubleshooting checklistResetting the wireless settings to factory defaults Cannot print over wireless network 106Check Your Advanced Security Settings Move Your Access Point Away from Other Electronic DevicesCheck the Wireless Signal Quality 107For Macintosh users with an AirPort base station For Macintosh users with a wireless access point108 Mac OS X version 10.4 and earlierMake Sure That the Printer is Plugged in and Turned on Continue button is unavailable109 Make Sure That the USB Port on the Computer is WorkingCannot print and there is a firewall on the computer Reconnect the Power SupplyTRY Running the Installer Again 110Wi-Fi indicator light is not lit 111112 If you are using WEP securitySelect the Wireless Port Check Network NameMove Your Access Point to Minimize Interference If you are using WPA securityMake Sure the Access Point is on 113Ping the Access Point to Make Sure the Network is Working 114115 Double-clickNetwork Utility10.168.1.101 Make Sure Your Computer can Communicate with the Printer117 Wireless print server not installedConfigure the Printer for Wireless Access Again How to locate a printer IP address 118Make Sure the Wireless Port is Selected 119Eliminate Sources of Interference Resolving intermittent wireless communications issues120 121 Change the Channel the Wireless Router UsesConfigure the Wireless Router with a Unique Ssid Assign Static IP Addresses to ALL Devices in the Network122 Check for Known Issues with the Wireless RouterCheck for Wireless Adapter Updates Change ALL Network Devices to the Same Type123 Product informationEdition notice Lexmark International, Inc. All rights reserved124 TrademarksLicensing notices 125 Hinweis zum GS-ZeichenNoise emission levels 126 Temperature informationBattery notice Power consumption 127Avis de conformité aux normes de l’industrie du Canada European Community EC directives conformityIndustry Canada compliance statement Regulatory notices for telecommunication terminal equipmentSouth Africa telecommunications notice 129130 Utilisation de ce produit en Suisse Using this product in SwitzerlandRegulatory notices for wireless products Verwendung dieses Produkts in der Schweiz132 Exposure to radio frequency radiationIndustry Canada Canada Industry Canada CanadaTaiwan NCC RF notice statement 133134 DeutschLexmark Software Limited Warranty and License Agreements 135136 137 138 Index 139140 141 Dpof142 Ssid143 VPN144
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301, 30E, S500 specifications

The Lexmark 30E, 301, and S500 series are renowned for their efficiency, reliability, and innovative technologies, making them a preferred choice for small to medium-sized businesses. Each of these models caters to a variety of printing requirements while maintaining high standards in performance and usability.

The Lexmark 30E is recognized for its compact design and versatility. As a monochrome laser printer, it excels in producing sharp, high-quality text documents. With a print speed that can reach up to 40 pages per minute, it is ideal for environments with moderate to high-volume printing needs. The printer is equipped with a robust processor and has a print resolution of up to 1200 x 1200 dpi, ensuring that documents are presented clearly and professionally. Additionally, it features automatic duplex printing, which not only saves on paper costs but also contributes to enhancing overall workplace efficiency.

The Lexmark 301 series builds on this foundation while offering enhanced capabilities and features. This series includes multifunction capabilities, which allow users to print, scan, copy, and fax from a single machine. With an intuitive touchscreen interface, operation is streamlined, making it accessible for all users. It supports mobile printing solutions, enabling users to print directly from smartphones or tablets, a feature that is increasingly crucial in today’s mobile-centric workplaces. The Lexmark 301 series uses advanced imaging technologies, ensuring high-quality output, vibrant graphics, and reliable document consistency.

The Lexmark S500 series stands out with its sophisticated color printing abilities and high-performance features. This series is engineered for higher volume printing, with options for both single and multi-function models. The S500 offers color print speeds that rival many monochrome printers, making it efficient for businesses that require rich, vivid color documents. It features Lexmark's award-winning imaging technology, which guarantees outstanding color accuracy and detail. Advanced security features, such as secure printing and user authentication, are also integrated, ensuring sensitive information remains protected.

In conclusion, the Lexmark 30E, 301, and S500 series printers are designed to meet the diverse needs of modern businesses. With their focus on speed, quality, and user-friendly interfaces, these printers not only enhance productivity but also provide cost-effective solutions for managing office tasks. Whether it’s a small office needing basic printing capabilities or a larger enterprise requiring multifunction devices, these Lexmark models deliver exceptional performance and reliability.
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