Lexmark S500, 30E, 301 manual 114, Ping the Access Point to Make Sure the Network is Working

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CHECK YOUR WEP KEY OR WPA PASSPHRASE

A WEP key or WPA passphrase is like a password. All devices on a WEP-secured wireless network must share the same WEP key, and all devices on a WPA-secured wireless network must share the same WPA passphrase.

Note: Make sure you copy it exactly, including any capital letters, and store it in a safe place for future reference.

If you are using WEP security

A valid WEP key is:

•Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or

•Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.

If you are using WPA security

A valid WPA passphrase is:

•From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or

•Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.

If your wireless network is not using security, then you will not have a security key. Using a wireless network with no security is not recommended because it can allow intruders to use your network resources without your consent.

CHECK MAC ADDRESS

If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see “How do I find the MAC address?” on page 85.

PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING

For Windows users

1If you do not already know it, find the IP address of the access point: a Click , or click Start and then click Run.

b In the Start Search or Run box, type cmd.

cPress Enter, or click OK.

The Command Prompt window opens.

dType ipconfig, and then press Enter.

•The “Default Gateway” entry is typically the wireless access point.

•The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.

2Ping the access point:

aClick , or click Start and then click Run.

bIn the Start Search or Run box, type cmd.

cPress Enter, or click OK.

The Command Prompt window opens.

Troubleshooting

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Contents Intuition S500 Series Users Guide AprilContents Copying ScanningTroubleshooting 123139 Safety info rm ation Minimizing your printers environmental impact Abo ut yo ur prin terThank you for choosing this printer Conserving energyRecycling Finding information about the printerConserving ink PublicationsUsers Guide Understanding the parts of the printer UseAbout your printer Using genuine Lexmark ink cartridges Orde rin g an d replac in g suppliesOrdering ink cartridges Replacing ink cartridges Ordering paper and other supplies Recycling Lexmark productsUsing the printer control panel buttons and menus Using the printer control panelSided/Eco-Mode Changing temporary settings into new default settings To change the temporary settings into new default settingsTo disable the settings timeout feature Using the printer control panel menus Changing the Power Saver timeoutResetting to factory settings Saving paper and energy with Eco-ModeInitial Setup Complete appears on the display Software installed during printer installation Using th e printe r so f t w areUsing the Windows printer software Minimum system requirementsPrinter software Abbyy Sprint OCRUsing the Macintosh printer software Printer softwareSoftware resident in the Macintosh OS For Macintosh users Finding and installing optional softwareFor Windows users Select Printer HomeEnabling automatic software updates Reinstalling the printer softwareChecking for software updates Uninstalling the printer softwareInstalling the printer software Using the World Wide WebLoad in g pape r a nd ori gi nal do cu m ents Loading paperPaper and specialty media guidelines Make sure thatLoading paper and original documents Saving paper default settings Loading original documents on the scanner glass Printing basic documents Prin tingTips for printing Printing a documentCollating printed copies Printing pages in reverse orderPrinting multiple pages on one sheet If the printer is using a USB connection Printing specialty documents Printing envelopesPrinting labels Printing on custom-size paper Tips on loading label sheetsUsing a memory card or flash drive with the printer Working with photosSelect Use custom page size Printing photos using the printer control panel Supported memory cards and file typesEditing photos using the printer control panel You canFor Windows users For Macintosh usersPrinting photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled devicePrinting on both sides of the paper duplexing Printing on both sides of the paper duplexing automaticallyPortrait Printing on both sides of the paper duplexing manually Setting your printer as the default printer Managing print jobsClick Print & Fax For Windows users Changing the printing modeChanging the printing mode for a single print job For Macintosh usersPausing print jobs Resuming print jobsCanceling print jobs Cop ying Tips for copyingMaking copies Copying photos Copying a two-sided documentEnlarging or reducing images Adjusting copy quality Collating copies using the printer control panelMaking a copy lighter or darker Repeating an image on one Copying multiple pages on one sheetMaking a duplex copy Making a duplex copy automaticallyMaking a duplex copy manually Canceling copy jobs Scan ning Tips for scanningScanning to a local or network computer Using the printer control panel Scanning to a flash drive or memory cardScanning photos into an editing application Using the printer software Scanning documents into an editing application Click Preview/EditClick Document Scanning directly to e-mail using the printer software What is an application list, and how do I update it? Scanning FAQWhy am I being asked for a PIN? How can I improve the quality of a scan?Canceling scan jobs Updating the application listNetwo rking Installing the printer on a wireless networkWireless network compatibility Supported network security optionsPrinting a network setup Installing the printer on a wireless network Installing the printer on other computersAdding the printer to your wireless network Interpreting the colors of the Wi-Fi indicator lightSpecial wireless installation instructions Before you beginAssigning a static IP address Changing wireless settings after installationSelect Other Wireless Network, and then click Continue Click Unlisted NetworkAdvanced wireless setup Creating an ad hoc wireless networkWindows Vista Windows XP Mac OS X version Select View Available Wireless NetworksWindows Mac OS X version 10.4 and earlierAdding a printer to an existing ad hoc wireless network Click Wireless setup utility linkUsing the printer locally USB Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Double-clickLexmark Setup AssistantMac OS X version If the printer is currently set up for wirelessSharing a printer in a Windows environment Mac OS X version 10.4 or earlierSharing a printer in a Macintosh environment From the menu bar, click Help  System Preferences HelpWhere do I find my WEP key or WPA passphrase? Networking FAQWhat is Wi-Fi Protected Setup? What is an SSID?How are home networks configured? Where do I find my SSID?What is a network? Wireless network examplesScenario 2 Wireless network with Internet access Scenario 3 Wireless network with no Internet accessWhy do I need an installation cable? How do I attach the installation cable?How are infrastructure and ad hoc networks different? Requirements for all devicesFinding the signal strength How can I improve wireless signal strength?Remove Obstacles Between the Access Point and the Printer Arrange the Network to Reduce Signal Absorption Remove Sources of InterferenceFor Macintosh users with a wireless access point For Macintosh users with an AirPort base stationWhat is a MAC address? How do I find the MAC address?What is an IP address? What is TCP/IP?How do I locate IP addresses? How are IP addresses assigned? What is a key index?How to locate a printer IP address Click More InfoChecking ink levels Main taining the prin t erMaintaining ink cartridges Aligning the printheadCleaning the printhead nozzles Cleaning the exterior of the printer Cleaning the scanner glassSetup troubleshooting Using the Service Center to solve printer problemsIf Troubleshooting does not solve your problem Troublesho otingPrinthead errors Change the Language Using the Printer MenusIncorrect language appears on the display Remove and Reinsert the Printhead Print job does not print or is missing pages Software did not installReconnect the Printer Power Supply Make Sure the INK Cartridges are Inserted CorrectlyPrinter is printing blank pages Remove and Reinstall the Printer SoftwareMake Sure the Printer is not in Power Saver Mode Printer is busy or does not respondCannot print through USB Make Sure the USB Port is Enabled in WindowsCannot delete documents from the print queue Restart the Computer and TRY AgainPaper jam in the paper support Jams and misfeeds troubleshootingPaper jam in the printer Paper jam in the duplex unitPage Print troubleshooting Paper or specialty media misfeedsPoor quality at the edges Streaks or lines on printed image Print speed is slow100 Copier or scanner does not respond Copy and scan troubleshootingComputer slows down when printing Scanner unit does not closeScanning takes too long or freezes the computer Partial copies or scans of documents or photosScan was not successful 102Nothing happens when a memory card is inserted Memory card troubleshootingMemory card troubleshooting checklist Cannot scan to a computer over a networkWireless troubleshooting Cannot print documents from a memory card or flash drive104 Wireless troubleshooting checklist Resetting the wireless settings to factory defaults105 Cannot print over wireless network 106Check Your Advanced Security Settings Move Your Access Point Away from Other Electronic DevicesCheck the Wireless Signal Quality 107For Macintosh users with an AirPort base station For Macintosh users with a wireless access point108 Mac OS X version 10.4 and earlierMake Sure That the Printer is Plugged in and Turned on Continue button is unavailable109 Make Sure That the USB Port on the Computer is WorkingCannot print and there is a firewall on the computer Reconnect the Power SupplyTRY Running the Installer Again 110Wi-Fi indicator light is not lit 111112 If you are using WEP securitySelect the Wireless Port Check Network NameMove Your Access Point to Minimize Interference If you are using WPA securityMake Sure the Access Point is on 113Ping the Access Point to Make Sure the Network is Working 114115 Double-clickNetwork Utility10.168.1.101 Make Sure Your Computer can Communicate with the PrinterWireless print server not installed Configure the Printer for Wireless Access Again117 How to locate a printer IP address 118Make Sure the Wireless Port is Selected 119Resolving intermittent wireless communications issues 120Eliminate Sources of Interference 121 Change the Channel the Wireless Router UsesConfigure the Wireless Router with a Unique Ssid Assign Static IP Addresses to ALL Devices in the Network122 Check for Known Issues with the Wireless RouterCheck for Wireless Adapter Updates Change ALL Network Devices to the Same Type123 Product informationEdition notice Lexmark International, Inc. All rights reservedTrademarks Licensing notices124 Hinweis zum GS-Zeichen Noise emission levels125 Temperature information Battery notice126 Power consumption 127Avis de conformité aux normes de l’industrie du Canada European Community EC directives conformityIndustry Canada compliance statement Regulatory notices for telecommunication terminal equipmentSouth Africa telecommunications notice 129130 Utilisation de ce produit en Suisse Using this product in SwitzerlandRegulatory notices for wireless products Verwendung dieses Produkts in der Schweiz132 Exposure to radio frequency radiationIndustry Canada Canada Industry Canada CanadaTaiwan NCC RF notice statement 133134 DeutschLexmark Software Limited Warranty and License Agreements 135136 137 138 Index 139140 141 Dpof142 Ssid143 VPN144
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301, 30E, S500 specifications

The Lexmark 30E, 301, and S500 series are renowned for their efficiency, reliability, and innovative technologies, making them a preferred choice for small to medium-sized businesses. Each of these models caters to a variety of printing requirements while maintaining high standards in performance and usability.

The Lexmark 30E is recognized for its compact design and versatility. As a monochrome laser printer, it excels in producing sharp, high-quality text documents. With a print speed that can reach up to 40 pages per minute, it is ideal for environments with moderate to high-volume printing needs. The printer is equipped with a robust processor and has a print resolution of up to 1200 x 1200 dpi, ensuring that documents are presented clearly and professionally. Additionally, it features automatic duplex printing, which not only saves on paper costs but also contributes to enhancing overall workplace efficiency.

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The Lexmark S500 series stands out with its sophisticated color printing abilities and high-performance features. This series is engineered for higher volume printing, with options for both single and multi-function models. The S500 offers color print speeds that rival many monochrome printers, making it efficient for businesses that require rich, vivid color documents. It features Lexmark's award-winning imaging technology, which guarantees outstanding color accuracy and detail. Advanced security features, such as secure printing and user authentication, are also integrated, ensuring sensitive information remains protected.

In conclusion, the Lexmark 30E, 301, and S500 series printers are designed to meet the diverse needs of modern businesses. With their focus on speed, quality, and user-friendly interfaces, these printers not only enhance productivity but also provide cost-effective solutions for managing office tasks. Whether it’s a small office needing basic printing capabilities or a larger enterprise requiring multifunction devices, these Lexmark models deliver exceptional performance and reliability.
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