Lexmark 120 manual Troubleshooting

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Troubleshooting

Problem	Solution / Answer
Toner low light sequence	To extend toner cartridge life somewhat, remove the cartridge. Gently shake the toner
comes on	cartridge from side to side and front to back several times to redistribute the toner, and
	reinsert it. Repeat this procedure multiple times. If the print remains faded, replace the toner
	cartridge. See Changing the toner cartridge on page 68 for help.

Paper stacks poorly in	1	Turn the loaded paper stack over.
output bin	2	Extend paper support on the output bin.
	2	Extend paper support on the output bin.

3If using legal size print media, contact technical support. Log onto www.lexmark.com for a technical support phone number in your area.

General problems

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Contents E120, E120n Edition July Contents Contents Overview Overview Continue Using the operator panels Lexmark E120 operator panel lights Using the operator panelsOverview of the Lexmark E120 operator panel Light sequence Understanding the Lexmark E120 operator panel lightsService error secondary Ready / Data light blinks ten times Operator panel codes for the Lexmark E120 Primary Codes Ready / Power SaverWaiting Using the operator panels BusyInvalid engine code Using the operator panels Cancel job / Reset printerFlushing buffer Programming engine code or system code Using the operator panels Not readyPrinting font list or menu settings Cartridge region mismatch Using the operator panels Restoring factory defaultsMissing cartridge / Defective cartridge detected Open doorENA connection lost Using the operator panels ComplexLoad media Using the operator panels Insufficient collation areaMemory full Using the operator panels Print side two of a duplex jobJam in the printer paper path Using the operator panels Host interface disabledUsing the operator panels Jam in Tray 1 / priority feeder Toner low Using the operator panels Short paperService error Press and release Continue Overview of the Lexmark E120n operator panelUnderstanding the Lexmark E120n operator panel lights Host interface disabled Network interface errorsMissing cartridge / Defective cartridge DetectedOperator panel codes for the Lexmark E120n Unsupported toner cartridge Service errorResolution reduced Current job is canceled Using the operator panels WaitingLoad / Remove Paper-On Using the operator panels Invalid engine codeError-On Toner Low/Replace PC Kit-Blinking Error-Blinking Change cartridge Ready / Data-On Missing cartridge / Defective cartridge detectedPaper Jam-Blinking Using the operator panels ENA connection lostToner Low/Replace PC Kit-On Continue-Blinking Load / Remove Paper-On Using the operator panels Network interface errors Jam between the input and exit sensors Using the operator panels Jam at the input sensorUsing the operator panels Jam at printer exit sensor Using the operator panels Resource save off Long-life photoconductor kit life warning Using the operator panels Toner lowSee Using the printer resident Web page on Unsupported toner cartridge Using the printer resident WebMenu settings and network setup Printing the menu settings and network setupRestoring factory defaults Print media tasks and tips Choosing appropriate print media Types of print mediaPaper Print media tasks and tipsTransparencies Preprinted forms and letterheadEnvelopes LabelsCard stock Storing print mediaLoading print media into Tray Loading print media into Tray Print media tasks and tips Loading print media into the priority feeder Preventing jams Clearing jams Print media tasks and tips Print media tasks and tips Print media tasks and tips Print media tasks and tips Printing tasks From a Windows computer Printing from the priority feederPrinting tasks Click File Æ PrintSelect Manual Paper or Manual Envelope as appropriate Click File Æ Page SetupFrom a Macintosh computer Printing on both sides of the paper manual duplex Printing multiple page images on one page N-up printing Printing on letterhead From printer operator panel Canceling a print jobClick Start Æ Settings Æ Printers Supplies information Ordering supplies Supply items neededSupplies information Assessing supply needs Network setup page onSupplies information Storing supplies Conserving suppliesChanging the toner cartridge Supplies information Supplies information Changing the long-life photoconductor kit Supplies information Supplies information Refilled toner cartridge notice Lexmark Return ProgramRecycling Lexmark products General problems Print quality problems TroubleshootingTroubleshooting General problemsTroubleshooting White lines Print quality problemsStreaked horizontal lines Streaked vertical linesDark print Light printPoor transparency print quality Toner specksGhost Images Uneven print densitySpecifically located ghost images Grouped streaks along the left side of the printedUneven printing Streaks at the bottom of the printedIncorrect margins Skewed printConventions Electronic emission notices Licensing NoticeNoise emission levels Energy StarLexmark International, Inc. Lexington, KY Laser noticeAdditional rights Index USB Index