Lexmark 120 Streaks at the bottom of the printed, Uneven printing, Incorrect margins, Blank pages

Page 81

Troubleshooting

Symptom

Cause

Solution

Streaks at the bottom of the printed

The long-life photoconductor kit is

Replace the long-life photoconductor

page.

exhausted.

kit.

Uneven printing

The toner cartridge is not properly

Remove and then reinsert the toner

 

installed.

cartridge.

DE

 

 

DE

 

 

DE

 

 

(Print only appears on one side of the

 

 

page.)

 

 

Incorrect margins

The Form Size setting in the printer

Change the Form Size setting to the

 

driver is different from the paper size

appropriate size.

 

loaded in the tray. For example, A4

 

 

size paper is loaded into the tray, but

 

 

the Form Size setting is not set to A4.

 

Skewed print

• The tray guide is not in the correct

• Reposition the guide to fit lightly

(Print is inappropriately slanted.)

position.

against the paper stack.

• The priority feeder guides are not in

• Reposition the priority feeder guides

 

 

correct position for the paper size

to fit lightly against the print media.

 

loaded in the feeder.

 

 

 

 

Blank pages

The toner cartridge is defective or

First, remove and reset the toner

 

empty.

cartridge. If problem persists, replace

 

 

the toner cartridge.

 

 

 

Solid black pages

• The toner cartridge is defective.

• First, remove and reset the toner

 

• The printer requires service.

cartridge. If problem persists,

 

• The long-life photoconductor kit is

replace the toner cartridge.

 

defective.

• Call a service technician.

 

 

• Replace the long-life

 

 

photoconductor kit.

 

 

 

Paper curls badly as it exits the bin

The Paper Texture setting is wrong for

Change the Paper Texturefrom

 

the type of paper or specialty media

Rough to Normal or Smooth.

 

being used.

 

*To replace the fuser, call a service technician.

This setting can be changed using the Local Printer Setup Utility (Windows), or through Printer Settings (Macintosh). See Software and Documentation CD for additional information.

Print quality problems

81

Image 81
Contents E120, E120n Edition July Contents Contents Overview Overview Continue Using the operator panels Using the operator panels Overview of the Lexmark E120 operator panelLexmark E120 operator panel lights Light sequence Understanding the Lexmark E120 operator panel lightsService error secondary Ready / Data light blinks ten times Operator panel codes for the Lexmark E120 Primary Codes Ready / Power SaverWaiting Using the operator panels BusyUsing the operator panels Cancel job / Reset printer Flushing bufferInvalid engine code Using the operator panels Not ready Printing font list or menu settingsProgramming engine code or system code Cartridge region mismatch Using the operator panels Restoring factory defaultsMissing cartridge / Defective cartridge detected Open doorENA connection lost Using the operator panels ComplexLoad media Using the operator panels Insufficient collation areaMemory full Using the operator panels Print side two of a duplex jobJam in the printer paper path Using the operator panels Host interface disabledUsing the operator panels Jam in Tray 1 / priority feeder Toner low Using the operator panels Short paperService error Press and release Continue Overview of the Lexmark E120n operator panelUnderstanding the Lexmark E120n operator panel lights Host interface disabled Network interface errorsMissing cartridge / Defective cartridge DetectedOperator panel codes for the Lexmark E120n Unsupported toner cartridge Service errorResolution reduced Current job is canceled Using the operator panels WaitingUsing the operator panels Invalid engine code Error-OnLoad / Remove Paper-On Toner Low/Replace PC Kit-Blinking Error-Blinking Change cartridge Ready / Data-On Missing cartridge / Defective cartridge detectedPaper Jam-Blinking Using the operator panels ENA connection lostToner Low/Replace PC Kit-On Continue-Blinking Load / Remove Paper-On Using the operator panels Network interface errors Jam between the input and exit sensors Using the operator panels Jam at the input sensorUsing the operator panels Jam at printer exit sensor Using the operator panels Resource save off Using the operator panels Toner low See Using the printer resident Web page onLong-life photoconductor kit life warning Unsupported toner cartridge Using the printer resident WebPrinting the menu settings and network setup Restoring factory defaultsMenu settings and network setup Print media tasks and tips Choosing appropriate print media Types of print mediaPaper Print media tasks and tipsTransparencies Preprinted forms and letterheadEnvelopes LabelsStoring print media Loading print media into TrayCard stock Loading print media into Tray Print media tasks and tips Loading print media into the priority feeder Preventing jams Clearing jams Print media tasks and tips Print media tasks and tips Print media tasks and tips Print media tasks and tips Printing tasks From a Windows computer Printing from the priority feederPrinting tasks Click File Æ PrintClick File Æ Page Setup From a Macintosh computerSelect Manual Paper or Manual Envelope as appropriate Printing on both sides of the paper manual duplex Printing multiple page images on one page N-up printing Printing on letterhead Canceling a print job Click Start Æ Settings Æ PrintersFrom printer operator panel Supplies information Supply items needed Supplies informationOrdering supplies Assessing supply needs Network setup page onSupplies information Storing supplies Conserving suppliesChanging the toner cartridge Supplies information Supplies information Changing the long-life photoconductor kit Supplies information Supplies information Lexmark Return Program Recycling Lexmark productsRefilled toner cartridge notice General problems Print quality problems TroubleshootingTroubleshooting General problemsTroubleshooting White lines Print quality problemsStreaked horizontal lines Streaked vertical linesDark print Light printPoor transparency print quality Toner specksGhost Images Uneven print densitySpecifically located ghost images Grouped streaks along the left side of the printedUneven printing Streaks at the bottom of the printedIncorrect margins Skewed printConventions Electronic emission notices Licensing NoticeNoise emission levels Energy StarLexmark International, Inc. Lexington, KY Laser noticeAdditional rights Index USB Index