Lexmark 120 manual Light print, Dark print, Poor transparency print quality, Toner specks

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Troubleshooting

Symptom	Cause	Solution
Light print	• The Toner Darkness setting is too	• Select a different Toner Darkness
	light.		setting from the printer driver before
	• The paper being used does not		sending the job to print.
	meet printer specifications.	• Load paper from a new package.
	• The toner cartridge is low.	• Avoid textured paper with rough
	• The toner cartridge is defective.		finishes.
		• Make sure paper loaded in the tray
			is not damp.
		• Replace the toner cartridge.

Dark print	• The Toner Darkness setting is too	• Select a different Toner Darkness
	dark.		setting from the printer driver before
	• The toner cartridge is defective.		sending the job to print.
		• Replace the toner cartridge.

Poor transparency print quality	• The transparencies being used do	•	Use only transparencies
(Print has inappropriate light or dark	not meet printer specifications.		recommended by the printer
(Print has inappropriate light or dark	• The Form Type setting in the printer		manufacturer (use care not to touch
spots, toner is smeared, or horizontal	• The Form Type setting in the printer		manufacturer (use care not to touch
spots, toner is smeared, or horizontal	driver is set to a media other than		transparency surfaces with your
or vertical light bands appear.)	driver is set to a media other than		transparency surfaces with your
or vertical light bands appear.)	transparency.		fingers).
	transparency.		fingers).
		• Make sure the Form Type setting is
			set to transparency.

Toner specks	• The toner cartridge is defective.	• Replace the toner cartridge.
	• The fuser is worn or defective.	•	Replace the fuser*.
	• Toner is in the paper path.	•	Call for service.
	• The long-life photoconductor kit is	•	Replace the long-life
	exhausted.		photoconductor kit.

Toner rubs off paper easily when	• The Paper Texture setting is wrong	•	Change the Paper Texture† from
sheets are handled	for the type of paper or specialty		Normal to Smooth or Rough.
	media being used.	•	Change the Paper Weight† from
	• The Paper Weight setting is wrong		Plain to CardStock (or other
	for the type of paper or specialty		appropriate weight).
	media being used.	•	Replace the fuser*.

• The fuser is worn or defective.

Gray background	• The Toner Darkness setting is too	• Select a different Toner Darkness
	dark or too light.	setting from the printer driver before
	• The toner cartridge is defective.	sending the job to print.
ABCDE	• The long-life photoconductor kit is	• First, remove and reset the toner
ABCDE	exhausted.	cartridge. If problem persists,
ABCDE		replace the toner cartridge.
		• Replace the long-life
		photoconductor kit.
ABCDE

*To replace the fuser, call a service technician.

†This setting can be changed using the Local Printer Setup Utility (Windows), or through Printer Settings (Macintosh). See Software and Documentation CD for additional information.

Print quality problems

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Contents E120, E120n Edition July Contents Contents Overview Overview Continue Using the operator panels Overview of the Lexmark E120 operator panel Using the operator panelsLexmark E120 operator panel lights Light sequence Understanding the Lexmark E120 operator panel lightsService error secondary Ready / Data light blinks ten times Operator panel codes for the Lexmark E120 Primary Codes Ready / Power SaverWaiting Using the operator panels BusyFlushing buffer Using the operator panels Cancel job / Reset printerInvalid engine code Printing font list or menu settings Using the operator panels Not readyProgramming engine code or system code Cartridge region mismatch Using the operator panels Restoring factory defaultsMissing cartridge / Defective cartridge detected Open doorENA connection lost Using the operator panels ComplexLoad media Using the operator panels Insufficient collation areaMemory full Using the operator panels Print side two of a duplex jobJam in the printer paper path Using the operator panels Host interface disabledUsing the operator panels Jam in Tray 1 / priority feeder Toner low Using the operator panels Short paperService error Press and release Continue Overview of the Lexmark E120n operator panelUnderstanding the Lexmark E120n operator panel lights Detected Network interface errorsHost interface disabled Missing cartridge / Defective cartridgeOperator panel codes for the Lexmark E120n Unsupported toner cartridge Service errorResolution reduced Current job is canceled Using the operator panels WaitingError-On Using the operator panels Invalid engine codeLoad / Remove Paper-On Toner Low/Replace PC Kit-Blinking Error-Blinking Change cartridge Ready / Data-On Missing cartridge / Defective cartridge detectedPaper Jam-Blinking Using the operator panels ENA connection lostToner Low/Replace PC Kit-On Continue-Blinking Load / Remove Paper-On Using the operator panels Network interface errors Jam between the input and exit sensors Using the operator panels Jam at the input sensorUsing the operator panels Jam at printer exit sensor Using the operator panels Resource save off See Using the printer resident Web page on Using the operator panels Toner lowLong-life photoconductor kit life warning Unsupported toner cartridge Using the printer resident WebRestoring factory defaults Printing the menu settings and network setupMenu settings and network setup Print media tasks and tips Print media tasks and tips Types of print mediaChoosing appropriate print media PaperLabels Preprinted forms and letterheadTransparencies EnvelopesLoading print media into Tray Storing print mediaCard stock Loading print media into Tray Print media tasks and tips Loading print media into the priority feeder Preventing jams Clearing jams Print media tasks and tips Print media tasks and tips Print media tasks and tips Print media tasks and tips Printing tasks Click File Æ Print Printing from the priority feederFrom a Windows computer Printing tasksFrom a Macintosh computer Click File Æ Page SetupSelect Manual Paper or Manual Envelope as appropriate Printing on both sides of the paper manual duplex Printing multiple page images on one page N-up printing Printing on letterhead Click Start Æ Settings Æ Printers Canceling a print jobFrom printer operator panel Supplies information Supplies information Supply items neededOrdering supplies Conserving supplies Network setup page onAssessing supply needs Supplies information Storing suppliesChanging the toner cartridge Supplies information Supplies information Changing the long-life photoconductor kit Supplies information Supplies information Recycling Lexmark products Lexmark Return ProgramRefilled toner cartridge notice General problems Print quality problems TroubleshootingTroubleshooting General problemsTroubleshooting Streaked vertical lines Print quality problemsWhite lines Streaked horizontal linesToner specks Light printDark print Poor transparency print qualityGrouped streaks along the left side of the printed Uneven print densityGhost Images Specifically located ghost imagesSkewed print Streaks at the bottom of the printedUneven printing Incorrect marginsConventions Electronic emission notices Licensing NoticeNoise emission levels Energy StarLexmark International, Inc. Lexington, KY Laser noticeAdditional rights Index USB Index