Lexmark 840 Series manual Does not print

Page 30

Solution 4

1Press to turn the printer off.

2Disconnect the power cord from the wall outlet.

3Gently remove the power supply from the printer.

4Reconnect the power supply to the printer.

5Plug the power cord into the wall outlet.

6Press to turn the printer on.

Solution 5

1Close all open software applications.

2Disable any anti-virus programs.

3Double-click the My Computer icon.

In Windows XP, click Start to access the My Computer icon.

4Double-click the CD-ROM drive icon.

5If necessary, double-click setup.exe.

6Follow the instructions on the computer screen to install the software.

Solution 6

1Visit our Web site at www.lexmark.com to check for the latest software.

2In all countries or regions except the United States, select your country or region.

3Click the links for drivers or downloads.

4Select your printer family.

5Select your printer model.

6Select your operating system.

7Select the file you want to download, and then follow the directions on the computer screen.

Page does not print

Solution 1

If the light is not on, see “Power light is not lit” on page 29.

Solution 2

Remove and then load paper.

Solution 3

Check the ink levels, and install a new print cartridge if necessary.

Troubleshooting

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Contents Lexmark 840 Series Users GuideSafety information Contents Maintaining the printer Index Page Where to find Finding information about the printerDescription Description Where to find HelpLimited Warranty Description Where to find US Where to find rest of worldSetting up the printer Checking the box contentsLearning about the printer Understanding the parts of the printerUse Use Learning about the software Using the printer softwareUsing the Solution Center Use thisUsing the I Want To menu Using Print PropertiesUsing the Save Settings menu Using the Options menuTab Options Using Fast PicsUsing the Print Properties tabs MethodLoading various paper types Loading paper and various paper typesLoading paper Load up to Make sureLoad up to Make sure Load up to Printing cards PrintingPrinting a document Printing envelopesPrinting transparencies Printing collated copiesPrinting multiple pages on one sheet Printing the last page first reverse page order Using Fast Pics to print borderless photos Using Print Properties to print borderless photosWorking with photos Maintaining the printer Changing the print cartridgesRemoving a used print cartridge Installing print cartridges Improving print quality Cleaning the print cartridge nozzlesAchieving better print quality Aligning the print cartridgesWiping the print cartridge nozzles and contacts Part number Average cartridge standard page yield is up to Preserving the print cartridgesOrdering supplies PaperRecycling Lexmark products Power light is not lit TroubleshootingSetup troubleshooting Software does not installDoes not print Solution Print troubleshooting Poor text and graphic qualityPoor quality at the edges Print speed is slow Paper jam in the printer Jams and misfeeds troubleshootingPrinter does not print or respond Paper jam in the paper supportPrinter does not feed paper, envelopes, or specialty media Banner paper jamsPower light blinks slowly Blinking power light troubleshootingError messages troubleshooting Power light blinks rapidlyRemoving and reinstalling the software Black and Color cartridge replacement requiredConventions European Community EC directives conformity Power consumption Product power consumptionEnd-user license agreement Index IndexFinding