Lexmark 840 Series manual Solution

Page 31

Solution 4

1Remove the print cartridges.

2Make sure the sticker and tape have been completely removed from the back and bottom of the cartridges.

3Reinsert the print cartridges.

Solution 5

Make sure the printer is set as the default printer and is not on hold or paused.

1Click:

•In Windows XP Pro: Start Settings Printers and Faxes.

•In Windows XP Home: Start Control Panel Printers and Faxes.

•In Windows 2000: Start Settings Printers.

•In Windows 98/Me: Start Settings Printers.

2Double-click the name of your printer.

3Click Printer.

•Make sure no check mark appears next to Pause Printing.

•Make sure a check mark does appear next to Set As Default.

Solution 6

1Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 38.

2If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

aIn all countries or regions except the United States, select your country or region.

bClick the links for drivers or downloads.

cSelect your printer family.

dSelect your printer model.

eSelect your operating system.

fSelect the file you want to download, and then follow the directions on the computer screen.

Troubleshooting

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Contents Users Guide Lexmark 840 SeriesSafety information Contents Maintaining the printer Index Page Finding information about the printer Where to findDescription Help Description Where to findDescription Where to find US Where to find rest of world Limited WarrantyChecking the box contents Setting up the printerUnderstanding the parts of the printer Learning about the printerUse Use Use this Using the printer softwareUsing the Solution Center Learning about the softwareUsing the Options menu Using Print PropertiesUsing the Save Settings menu Using the I Want To menuMethod Using Fast PicsUsing the Print Properties tabs Tab OptionsLoad up to Make sure Loading paper and various paper typesLoading paper Loading various paper typesLoad up to Make sure Load up to Printing envelopes PrintingPrinting a document Printing cardsPrinting collated copies Printing transparenciesPrinting multiple pages on one sheet Printing the last page first reverse page order Using Print Properties to print borderless photos Using Fast Pics to print borderless photosWorking with photos Changing the print cartridges Maintaining the printerRemoving a used print cartridge Installing print cartridges Aligning the print cartridges Cleaning the print cartridge nozzlesAchieving better print quality Improving print qualityWiping the print cartridge nozzles and contacts Paper Preserving the print cartridgesOrdering supplies Part number Average cartridge standard page yield is up to Recycling Lexmark products Software does not install TroubleshootingSetup troubleshooting Power light is not litDoes not print Solution Poor text and graphic quality Print troubleshootingPoor quality at the edges Print speed is slow Paper jam in the paper support Jams and misfeeds troubleshootingPrinter does not print or respond Paper jam in the printerBanner paper jams Printer does not feed paper, envelopes, or specialty mediaPower light blinks rapidly Blinking power light troubleshootingError messages troubleshooting Power light blinks slowlyBlack and Color cartridge replacement required Removing and reinstalling the softwareConventions European Community EC directives conformity Product power consumption Power consumptionEnd-user license agreement Index IndexFinding