Lexmark 24T7310, MX710DHE Printing slows down, Tray linking does not work, Troubleshooting 302

Troubleshooting 302

Printing slows down

Notes:

•When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.

•The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures.

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aMake sure the size of the paper loaded in the tray matches the fuser type.

Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper.

bResend the print job.

Does the print speed increase?
Step 2	The problem is solved. Contact customer
a Replace the fuser. For more information on installing the fuser, see	support.
the instruction sheet that came with the part.
b Resend the print job.
Does the print speed increase?

Tray linking does not work

Notes:

•The trays can detect paper length.

•The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu.

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aOpen the trays, and then check if they contain paper of the same size and type.

•Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.

•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

bResend the print job.

Do the trays link correctly?