Poor copy quality
• | Blank pages | • | Skewed lines |
• | Checkerboard pattern | • | Smudges |
• Distorted graphics or pictures | • | Streaks | |
• | Missing characters | • | Unexpected characters |
• | Faded print | • White lines in print | |
•Dark print
Check the control |
| If one of the lights is blinking, see “Blinking lights on the control panel” on page 53. |
panel for any blinking |
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lights |
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Check ink |
| Check the ink levels, and install a new print cartridge if necessary. |
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Clean the scanner glass |
| If the scanner glass is dirty, gently wipe it with a clean, |
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Review steps to |
| See “Improving print quality” on page 37. |
improve print quality |
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Check quality of |
| If the quality of the original document is not satisfactory, try using a clearer version of the |
original document |
| document or image. |
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Are you scanning from |
| If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, |
photo or glossy paper, |
| see “Removing image patterns from photos, magazines, or newspapers” in the “Scanning” |
a magazine, or a |
| chapter of the User's Guide on the CD. |
newspaper? |
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Check document |
| Make sure the document or photo is loaded facedown on the scanner glass in the lower |
placement |
| right corner. |
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Partial document or photo copies
Check document placement
Check paper size
Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.
Make sure the paper size being used matches the size you selected.
Scan troubleshooting
•“Scanner does not respond” on page 49
•“Scan was not successful” on page 49
•“Scanning takes too long or freezes the computer” on page 49
•“Poor scanned image quality” on page 50
•“Partial document or photo scans” on page 50
Troubleshooting
48