Lexmark 2500 Series manual Paper jams, Paper or specialty media misfeeds

Page 51

•“Printer does not feed paper, envelopes, or specialty media” on page 52

•“Banner paper jams” on page 52

Paper jams

Is the jam in the paper support?

Is the jam in the printer?

1Press to turn off the printer.

2Firmly grasp the paper, and gently pull it out.

3Press to turn the printer back on.

To automatically eject the paper:

1Press to turn off the printer.

2Press again to turn the printer back on.

The paper automatically ejects from the printer.

To manually remove the paper:

1Press to turn off the printer.

2Firmly grasp the paper, and gently pull it out.

3Press to turn the printer back on.

Paper or specialty media misfeeds

If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions.

Check paper condition

Check paper loading

Remove each page as it is printed

Adjust the paper guides

Use only new, unwrinkled paper.

•Load a smaller amount of paper into the printer.

•Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

For information about maximum loading amounts per paper type and specific loading instructions for supported paper and specialty media, see “Loading various paper types” in the “Loading paper and original documents” chapter of the User's Guide on the CD.

Remove each page as it exits, and let it dry completely before stacking.

Adjust the paper guides:

•When using media less than 8.5 inches wide

•To rest against the edges of the paper or media, making sure it does not buckle

Troubleshooting

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Contents December Getting StartedSafety information Contents Scanning FaxingIndex Description Where to findFinding in form a tion a bout t he pr inter Finding information about the printerUsers Guide Click View Users Guide including Setup TroubleshootingDescription Where to find North America Where to find rest of worldWhere to find US Page Checking the box contents Setting u p the p rinte rLearn in g abou t the p r inter Understanding the parts of the printerUse Scanner unit Scanner support Check Using the control panel buttonsUsing the printer software Using the Lexmark Imaging StudioLearn in g abou t the software ClickTo You can Using the Solution CenterClick Setup and diagnose printer From hereUsing the Toolbar Using Print PropertiesClick Click Printing Preferences Resetting printer software settings to defaultsClick Start Œ Settings Œ Printers or Printers and Faxes Windows 2000, Windows XP, or Windows Vista usersLoad ing pa per a nd o r igin al d ocum ents Loading paperLoading original documents on the scanner glass Page Prin ting Printing a documentPrinting a Web Click Print Now Printing photos or images from a WebClick Select photos to save Click Deselect All Working with photo sRetrieving and managing photos Click Automatically save all photos to My PicturesPrinting photos using the computer Printing all photos from a media device using the computerPrinting photos from the Photo Library Creating photo projects Printing Photo PackagesCreating Photo Greeting Cards Dimensions Creating and viewing a slideshowPrinting an image as a multiple-page poster Page Copying 4 x 6 photos Copying using the control panelCop ying Making a copyCopying a document using the computer Copying using the computerCopying a photo using the computer Scan ning Scanning using the control panelCustomizing scan settings using the computer SettingSetting Options Faxing Sending a fax using the softwareReceiving a fax using the software Removing a used print cartridge Installing print cartridgesMain taining the prin t er Changing print cartridgesPage Aligning the print cartridges Open the Solution CenterAchieving better print quality Improving print qualityCleaning the print cartridge nozzles Wiping the print cartridge nozzles and contacts Ordering paper and other supplies Ordering print cartridgesLexmark Photo Paper Lexmark PerfectFinishTM Photo Paper Troublesh oo tin g Setup troubleshootingPower button is not lit Software does not installDoes not print Print troubleshooting Poor text and graphic quality Print speed is slow Poor quality at the edgesCopier does not respond Copy troubleshootingPartial document or photo prints Photo smudgesFaded print White lines in print Scan troubleshootingPoor copy quality Partial document or photo copiesScanner does not respond Scan was not successfulScanning takes too long or freezes the computer Partial document or photo scans Fax troubleshootingJams and misfeeds troubleshooting Poor scanned image qualityPaper or specialty media misfeeds Paper jamsPrinter does not feed paper, envelopes, or specialty media Banner paper jamsSelect Portrait or Landscape Blinking lights on the control panel Error messages Black and Color cartridge replacement required Removing and reinstalling the softwareNumerics IndexPaper or specialty media misfeeds Using the software 34 removing print cartridges

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