Lexmark 2500 Series manual Does not print

Page 43

USB cable may not be connected

Use these steps to install the printer software

May need to reconnect power supply

Other software may be running

Software may not be installed correctly

1Check the USB cable for any obvious damage.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol.

1Turn off and then restart your computer.

2Click Cancel on all New Hardware Found screens.

3Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

1Press to turn the printer off.

2Disconnect the power cord from the wall outlet.

3Gently remove the power supply from the printer.

4Reconnect the power supply to the printer.

5Plug the power cord into the wall outlet.

6Press to turn the printer on.

1Close all open software applications.

2Disable any anti-virus programs.

3Double-click the My Computer icon.

In Windows XP, click Start to access the My Computer icon.

4Double-click the CD–ROM drive icon.

5If necessary, double-click setup.exe.

6Follow the instructions on the computer screen to install the software.

1Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 55.

2If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

aIn all countries or regions except the United States, select your country or region.

bClick the links for drivers or downloads.

cSelect your printer family.

dSelect your printer model.

eSelect your operating system.

fSelect the file you want to download, and then follow the directions on the computer screen.

Page does not print

Check the control panel for any blinking lights

Check power

Paper may not be loaded correctly

If one of the lights is blinking, see “Blinking lights on the control panel” in the Troubleshooting chapter of the User's Guide on the CD.

If the light is not on, see “Power button is not lit” on page 42.

Remove and then load paper.

Troubleshooting

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Contents December Getting StartedSafety information Contents Faxing ScanningIndex Description Where to findFinding in form a tion a bout t he pr inter Finding information about the printerUsers Guide Click View Users Guide including Setup TroubleshootingWhere to find rest of world Description Where to find North AmericaWhere to find US Page Checking the box contents Setting u p the p rinte rUnderstanding the parts of the printer Learn in g abou t the p r interUse Scanner unit Scanner support Check Using the control panel buttonsUsing the Lexmark Imaging Studio Using the printer softwareLearn in g abou t the software ClickTo You can Using the Solution CenterClick Setup and diagnose printer From hereUsing the Toolbar Using Print PropertiesClick Click Printing Preferences Resetting printer software settings to defaultsClick Start Œ Settings Œ Printers or Printers and Faxes Windows 2000, Windows XP, or Windows Vista usersLoading paper Load ing pa per a nd o r igin al d ocum entsLoading original documents on the scanner glass Page Printing a document Prin tingPrinting a Web Click Print Now Printing photos or images from a WebClick Select photos to save Click Deselect All Working with photo sRetrieving and managing photos Click Automatically save all photos to My PicturesPrinting all photos from a media device using the computer Printing photos using the computerPrinting photos from the Photo Library Printing Photo Packages Creating photo projectsCreating Photo Greeting Cards Creating and viewing a slideshow DimensionsPrinting an image as a multiple-page poster Page Copying 4 x 6 photos Copying using the control panelCop ying Making a copyCopying a document using the computer Copying using the computerCopying a photo using the computer Scan ning Scanning using the control panelCustomizing scan settings using the computer SettingSetting Options Faxing Sending a fax using the softwareReceiving a fax using the software Removing a used print cartridge Installing print cartridgesMain taining the prin t er Changing print cartridgesPage Aligning the print cartridges Open the Solution CenterAchieving better print quality Improving print qualityCleaning the print cartridge nozzles Wiping the print cartridge nozzles and contacts Ordering paper and other supplies Ordering print cartridgesLexmark Photo Paper Lexmark PerfectFinishTM Photo Paper Troublesh oo tin g Setup troubleshootingPower button is not lit Software does not installDoes not print Print troubleshooting Poor text and graphic quality Print speed is slow Poor quality at the edgesCopier does not respond Copy troubleshootingPartial document or photo prints Photo smudgesFaded print White lines in print Scan troubleshootingPoor copy quality Partial document or photo copiesScan was not successful Scanner does not respondScanning takes too long or freezes the computer Partial document or photo scans Fax troubleshootingJams and misfeeds troubleshooting Poor scanned image qualityPaper or specialty media misfeeds Paper jamsBanner paper jams Printer does not feed paper, envelopes, or specialty mediaSelect Portrait or Landscape Blinking lights on the control panel Error messages Black and Color cartridge replacement required Removing and reinstalling the softwareNumerics IndexPaper or specialty media misfeeds Using the software 34 removing print cartridges

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