Oki 3100e manual Troubleshooting

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Printer options properties page. . . . . . . . . . . . . .67 Network properties page . . . . . . . . . . . . . . . . . .67 Novell properties page . . . . . . . . . . . . . . . . . . . .67 Device info properties page . . . . . . . . . . . . . . . .67 Quick printer status . . . . . . . . . . . . . . . . . . . . . .67

Oki LPR for Windows 95/98/NT4.0/2000/Me . . . . .68 What is Oki LPR Utility? . . . . . . . . . . . . . . . . . . .68 Operating environment . . . . . . . . . . . . . . . . . . . . .68 Setting the printer . . . . . . . . . . . . . . . . . . . . . . . . .68 Setting Windows 95/98/NT4.0/2000/Me. . . . . . . .68

Setting network adapter . . . . . . . . . . . . . . . . . . .68 Setting TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . .68 Printer driver setup . . . . . . . . . . . . . . . . . . . . . . .69 LPR installation and uninstall . . . . . . . . . . . . . . . .69 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Registering or deleting a printer . . . . . . . . . . . . . .70 Registering LPR printer . . . . . . . . . . . . . . . . . . .70 Setting LPR printer’s IP address . . . . . . . . . . . .70 Deleting LPR printer . . . . . . . . . . . . . . . . . . . . .71 Printing methods . . . . . . . . . . . . . . . . . . . . . . . . . .71 Windows 95/98/NT4.0/2000/Me applications . .71 Directly down loading print data . . . . . . . . . . . .71 Status display . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Oki LPR Utility window . . . . . . . . . . . . . . . . . .71 Print job display . . . . . . . . . . . . . . . . . . . . . . . . .72

English

Other functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Deleting print jobs . . . . . . . . . . . . . . . . . . . . . . . 72 Confirming printer status. . . . . . . . . . . . . . . . . . 73 Redirecting print jobs . . . . . . . . . . . . . . . . . . . . 73

Chapter 6 - Troubleshooting . . . . . . . . . . . . . . . . . . 75

Checking status codes . . . . . . . . . . . . . . . . . . . . . . . 75

Understanding status codes . . . . . . . . . . . . . . . . . . . 76

Troubleshooting by protocol . . . . . . . . . . . . . . . . . . 77 Common . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 TCP/IP related. . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 NetWare related . . . . . . . . . . . . . . . . . . . . . . . . . . 83 EtherTalk related. . . . . . . . . . . . . . . . . . . . . . . . . . 86 NetBEUI related . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Important points . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Common . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 When setting in NetWare3.x environment . . . . . . 88 When setting in NetWare 4.x and 5 environment. 89 When setting DHCP server environment . . . . . . . 89 When printing in Macintosh environment . . . . . . 89 When using web server. . . . . . . . . . . . . . . . . . . . . 90 When using Telnet . . . . . . . . . . . . . . . . . . . . . . . . 90 When setting Network menu in the printer. . . . . . 90 When using Oki LPR Utility . . . . . . . . . . . . . . . . 90

Preface

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Contents Okilan 3100e Network Card EEC compatibility PrefaceTable of contents Utilities Installation Administrating Network PrintersTroubleshooting About Selftest Loop Back Test Network enable/disable setting Supported environments IntroductionUtilities Network card functionsPrinter installation InstallationOkiLAN 320e Network Card Printing the Network card settings Resetting the Network cardOkiLAN 320e Network Card Network client server correspondence Network SetupWindows NT4.0 server Setting up serversInstalling as an LPR printer Setting up OS network settings Installing as a NetBEUI printerSetting up printer network settings Installing the printer driverPrinter sharing Windows 2000 serverLimitations Language Installing as LPR printerInstalling as NetBEUI Printer Installing as RAW printerLimitations NetWare3.x file server Setting up remote printer modePreparation Creating print queueRegistering a printer in a print queue Starting the print server and connecting the network cardSPX Connections = Setting queue server modeMessage display in remote printer mode NetWare 4.x and 5 NDS environment Setting up remote printerEnglish You must set this as described otherwise English Setting up the remote printer using Pconsole except NetWare English OkiLAN 320e Network Card NetWare 4.x and 5 bindery environment Setting up queue server modeSetting up bindery context SET Bindery Context = DV2.DESIGN.COMPANYRET Setting up print environment to bindery environmentMessage display in remote printer mode Pconsole IP address setting in Dhcp server environment Printer data base Setting up the Unix serverIP address and host name in the host table English Setting Windows95/98/Me Setting up the clientSetting Control Panel Setting up a printerNetWare 4.x and 5 NDS environment NetWare 3.x environmentPeer-to-Peer network environment NetWare 4.x and 5 Bindery environmentLimitation Installing printer driverSetting Macintosh Setting Windows NT4.0 WorkstationSetting Windows 2000 Professional Connected Order printers Zone name Printer name OkiLAN 320e Network Card Web Using administrative toolsOkiView DHCP/BOOTP USB OkiLAN 3100e Network Card Frame Types Items that can be set TelnetDhcp Telnet provides the following commands Logging Setting TCP/IP environmentProcedure Default Setting NetWare environmentConfirm the current settings OkiPage show protocol Setting procedureDisplay/set the EtherTalk environment Setting EtherTalk environmentDisplay/set the NetBEUI environment Setting NetBEUI environmentOKIDATA04106C RET Setting Snmp environmentExit MIBs set values Snmp Manager HP OpenViewMIBs set values and changing set values Changing MIBs set values Set values on printerSet values on network card side HP JetAdmin software Obtaining diagnostic information Setting AppleTalk environmentNetwork enable/disable Printer settingsTCP/IP enable/disable Setting TCP/IPSetting IP address Setting subnet maskSetting gateway address Setting NetWareConfirming the setting NetWare enable/disableSetting EtherTalk Resetting network card to default Setting NetBEUI NetBIOSEnglish OkiLAN 3100e Network Card Printer information panel InstallationOkiView32 for Windows 95/98/ Me/NT4.0/2000 Job management properties PropertiesStatus screen properties Network properties Printer options propertiesNovell properties Device info propertiesSetting the printer What is Oki LPR Utility?Setting Windows 95/98/NT4.0/2000/Me Oki LPR for Windows 95/98/ NT4.0/2000/MeInstallation LPR installation and uninstallPrinter driver setup Setting LPR printer’s IP address UninstallRegistering or deleting a printer Registering LPR printerStatus display Printing methodsDeleting print jobs Other functionsPrint job display Redirecting print jobs Confirming printer statusOkiLAN 320e Network Card Checking status codes TroubleshootingUnderstanding status codes Network functions do not work at all Troubleshooting by protocolCommon Cannot print with FTP TCP/IP relatedMask correctly Cannot refer to printer settings or change them with Telnet YES END Does not display printer status correctly on Web NetWare related Cannot connect in R-Printer ModeCannot print with LPR Print data is ejected in the middleIs printer server’s usable frame type 802.2 or Cannot connect in Q-Server Mode Cannot print from Macintosh EtherTalk relatedCannot print with NetBEUI NetBEUI relatedImportant points When setting in NetWare3.x environmentWhen printing in Macintosh environment When setting in NetWare 4.x and 5 environmentWhen setting Dhcp server environment When using Telnet When using web serverWhen setting Network menu in the printer When using Oki LPR UtilityAbout Selftest Loop Back Test Network enable/disable settingOkiLAN 320e Network Card Dhcp OkiLAN 320e Network Card Pconsole Unix Netware 3.x environment OkiLAN 320e Network Card

3100e specifications

The Oki 3100e is a robust and versatile multifunction printer designed to meet the needs of small to medium-sized businesses. Renowned for its reliability, the 3100e excels at delivering high-quality printing at an efficient speed, making it an ideal choice for frequent printing tasks.

One of the standout features of the Oki 3100e is its print technology, which utilizes LED printing instead of the traditional laser technology. This approach results in sharp, precise images and text with vibrant colors. LED technology also contributes to the printer's compact design, allowing it to fit comfortably in office settings without taking up excessive space.

The 3100e supports various media types, including labels, envelopes, and glossy paper, which adds to its versatility. It can handle different paper sizes, ranging from standard A4 to legal sizes, making it suitable for a wide range of printing needs. Additionally, its high capacity for paper handling reduces the frequency of paper refills, ensuring uninterrupted workflow.

In terms of speed, the Oki 3100e is equipped with a powerful processor that enables it to print up to 30 pages per minute. Coupled with a warm-up time of approximately 15 seconds, users can expect quick delivery of documents. This speed is particularly beneficial in fast-paced office environments where time is of the essence.

Another key characteristic of the Oki 3100e is its connectivity options. The printer supports USB and Ethernet connections, allowing for easy integration into existing office networks. This facilitates efficient sharing among multiple users, enhancing productivity.

The Oki 3100e also boasts user-friendly features, including a straightforward control panel and a variety of preset settings. This ensures that users can quickly make adjustments according to their specific printing requirements without hassle. The printer's compact and durable design further ensures longevity, making it a cost-effective solution for businesses looking to minimize operational costs.

In conclusion, the Oki 3100e presents an ideal balance of efficiency, speed, and quality for small to medium-sized business environments. With its advanced LED technology, versatile media handling, and user-friendly interface, the Oki 3100e continues to be a popular choice for those seeking reliable printing solutions that can keep pace with their dynamic needs.