Primera Technology LX400 Cleaning the INK Cartridge, Technical Support, Source Location

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TOC

INDEX

E. CLEANING THE INK CARTRIDGE

It may be necessary to clean the ink cartridge nozzles if you notice reduced print quality, or if you suspect an cartridge nozzle has become slightly dried out or clogged. If you are having print quality problems, follow the steps below:

1.Remove the print cartridge.

2.Moisten a lint-free cloth with water.

3.Hold the cloth against the nozzles for three seconds. This will

“wick” some additional ink onto the damp cloth.

4.Wipe in one direction only.

5.Repeat the process.

F. TECHNICAL SUPPORT

If you have difficulties in operating your Printer, the proce- dures in this manual and the software User's Guide should, in most cases, solve the problem. If you still have difficulty, con- tact the technical support number using one of the methods listed below.

Source	Location
Primera Knowledge Base	www.primera.com/knowledgebase.html

NiceLabel Software Help files	Open the software. Click on the Help
	Menu - Contents
Email Support	www.primera.com/contact_tech_support.cfm

Chat Support	www.primera.com/knowledgebase.html

Phone Support	763-475-6669 (Mon - Fri 8 a.m. - 7 p.m CST)

Troubleshooting 49

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Contents All rights reserved Color Label PrinterPrinting History Table of Contents Interactive Feature Choosing a Good Location Thank YOU…Starter roll of high gloss label stock Unpacking and InspectionIdentifying the Parts Minimum Macintosh Specifications Computer SpecificationsMinimum PC Specifications Installing the MAC Software Installing the PC SoftwareIf you are using a PC Connecting PowerConnecting the USB Cable / Installing the Printer Driver If you are using Macintosh Installing Label Stock Stock Guide Rollers Adjusting the Label Stock TOF TOP of Form Sensor Through Hole Labels Circular LabelsUsing FAN-FOLD Label Stock If using a PC Installing the INK CartridgeIf using a Mac For Macintosh and PCAligning the INK Cartridge TOC Index Creating a label Using NicelabelTOC Index TOC Index TOC Index TOC Index TOC Index Creating Barcodes in Nicelabel RSS TOC Index To find Driver Settings Printer Driver Settings PCPortrait Landscape Paper SizeInk Saturation Color MatchingClean/Purge Clean/Change Cartridge & Check Ink LevelsDetails/Print Counter Change CartridgeEnable Bi-di Printing Output ModeCut Position Top of Form TOFPrinting on a MAC from Adobe Illustrator Printing Using a MacintoshTOC Index TOC Index TOC Index TOC Index Printing from Other Applications Creating Barcodes on a MACPrinter Driver Settings MAC Color Type Intensity Clean Cartridge Config. UtilityLabel Offsets Tear Off Position Sensor Type Image is Vertically Offset Solving Registration ProblemsImage is printing horizontally offset TOC Index Creating a Full Bleed Print Clearing a Label JAM Cleaning the PrinterSource Location Cleaning the INK CartridgeTechnical Support Label and Roll Specifications Index Roll SpecificationsAccessories Print ResolutionsIndicator Lights Power RequirementsIndex