Primera Technology LX400 user manual Image is printing horizontally offset

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2.Nonstandard / Non-translucent Backing Material. Test the unit with the label sample material that came with the unit. If it prints correctly, your label stock may not be compatible. The label sensor needs to see the difference between a label and a backing material by seeing through the label stock for light variations. If it can not see through the label, problems will arise. If you must use this type of backing, try label stock that has a black mark on the back to show where the label begins. You will need to change the Sensor Type setting in the driver preferences to Reflective.

3.Improper Label Gap Distance. See Section 6 for label specifications.

4.Page Size is Bigger than Label Stock Size. If the page size set in the driver is larger than the actual label stock, ink will be printed on the gaps and the sensor will start looking for a gap too late. This can cause label skipping or inconsistent print starting points.

5.Portrait / Landscape. If the Portrait / Landscape setting does not correspond to the label stock installed this will also cause the printer to print over the gap and onto the next label. Make sure this is set correctly.

6.Sensor Position. Circular, nonstandard label shapes or multiple labels across will require precise adjustment of the label sensor. If you are using circular or other non rectangular die-cut labels see Section 2F for instructions.

The image is printing horizontally offset

Two printer driver settings can affect this issue.

Left Margin Offset. This adjustment is found in the printer preferences area of the printer driver. If you see white space on the right (printers left) side of the label and overlap on the opposite side, decrease the number (negative numbers are allowed). If you see white space on the left (printers right) side of the label and overlap on the opposite side increase the number.

Troubleshooting 45

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Contents All rights reserved Color Label PrinterPrinting History Table of Contents Interactive Feature Choosing a Good Location Thank YOU…Starter roll of high gloss label stock Unpacking and InspectionIdentifying the Parts Minimum PC Specifications Computer SpecificationsMinimum Macintosh Specifications Installing the MAC Software Installing the PC SoftwareConnecting the USB Cable / Installing the Printer Driver Connecting PowerIf you are using a PC If you are using Macintosh Installing Label Stock Stock Guide Rollers Adjusting the Label Stock TOF TOP of Form Sensor Through Hole Labels Circular LabelsUsing FAN-FOLD Label Stock If using a PC Installing the INK CartridgeIf using a Mac For Macintosh and PCAligning the INK Cartridge TOC Index Creating a label Using NicelabelTOC Index TOC Index TOC Index TOC Index TOC Index Creating Barcodes in Nicelabel RSS TOC Index To find Driver Settings Printer Driver Settings PCPortrait Landscape Paper SizeInk Saturation Color MatchingClean/Purge Clean/Change Cartridge & Check Ink LevelsDetails/Print Counter Change CartridgeEnable Bi-di Printing Output ModeCut Position Top of Form TOFPrinting on a MAC from Adobe Illustrator Printing Using a MacintoshTOC Index TOC Index TOC Index TOC Index Printing from Other Applications Creating Barcodes on a MACPrinter Driver Settings MAC Color Type Intensity Clean Cartridge Config. UtilityLabel Offsets Tear Off Position Sensor Type Image is Vertically Offset Solving Registration ProblemsImage is printing horizontally offset TOC Index Creating a Full Bleed Print Clearing a Label JAM Cleaning the PrinterTechnical Support Cleaning the INK CartridgeSource Location Label and Roll Specifications Index Roll SpecificationsAccessories Print ResolutionsIndicator Lights Power RequirementsIndex