Zebra Technologies 17280100000 LCD Error Messages, Ribbon on page, Calibrate Media and Ribbon

Troubleshooting

LCD Error Messages

135

LCD Error Messages

The LCD displays messages when there is an error. See Table 11 for LCD errors, the possible causes, and the recommended solutions.

Table 11 • LCD Error Messages

LCD Display/	Possible Cause	Recommended Solution
Printer Condition
	The printhead was replaced with	Install a genuine Zebra™ printhead.
	one that is not a genuine Zebra™
	printhead.
The ERROR light flashes.
	In thermal transfer mode, ribbon is	Load ribbon correctly. See Load
	not loaded or incorrectly loaded.	Ribbon on page 69.
	In thermal transfer mode, the	1. Load ribbon correctly. See Load
	ribbon sensor is not detecting	Ribbon on page 69.
	ribbon.	2. Calibrate the sensors. See
		Calibrate Media and Ribbon
The printer stops; the		Sensor Sensitivity on page 101.
RIBBON light is on; the
	In thermal transfer mode, media is	1. Load media correctly. See Print
ERROR light flashes.
	blocking the ribbon sensor.	Modes and Printer Options
		on page 36.
		2. Calibrate the sensors. See
		Calibrate Media and Ribbon
		Sensor Sensitivity on page 101.
	In thermal transfer mode, the	1. Print a sensor profile.See Print
	printer did not detect the ribbon	Sensor Profile on page 100. The
	even though it is loaded correctly.	ribbon out threshold (1) is likely
		too high, above the black area that
		indicates where the ribbon is
		detected (2).
		1
		2
		2. Calibrate the sensors or load
		printer defaults. See Calibrate
		Media and Ribbon Sensor
		Sensitivity on page 101 or LOAD
		DEFAULTS on page 87.

1/7/10 Xi4™/RXi4™ User Guide P1009874-002