Zebra Technologies 22080100000 Ribbon Problems, Broken or melted, ribbon, The printer does not

Models: XI4TM RXI4TM 11680100201 22080100000 14080100000 11280100200 17280100000 14080100200 11680100001 22380100000 17080100000 11280100000 17080100200

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Ribbon Problems

Troubleshooting

Ribbon Problems

147

Ribbon Problems

Table 15 identifies problems that may occur with ribbon, the possible causes, and the recommended solutions.

Table 15 • Ribbon Problems

Problem

Possible Cause

Recommended Solution

 

 

 

Broken or melted

Darkness setting too high.

1. Reduce the darkness setting.

ribbon

 

2. Clean the printhead thoroughly.

 

 

 

The printer does not

The printer was calibrated

Calibrate the printer, this time using ribbon, or

detect when the

without ribbon. Later, ribbon

load printer defaults. See Calibrate Media and

ribbon runs out.

was inserted without the user

Ribbon Sensor Sensitivity on page 101.

 

recalibrating the printer or

 

In thermal transfer

 

loading printer defaults.

 

mode, the printer did

 

 

 

not detect the ribbon

 

 

even though it is

 

 

loaded correctly.

 

 

 

 

 

The ribbon light is on

The printer was not calibrated

Perform the calibration procedure in Calibrate

even though ribbon is

for the label and ribbon being

Media and Ribbon Sensor Sensitivity

loaded correctly.

used.

on page 101.

 

 

 

1/7/10

Xi4™/RXi4™ User Guide

P1009874-002

Page 147
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Zebra Technologies 22080100000 Ribbon Problems, Broken or melted, ribbon, The printer does not, detect when the, on page