Zebra
User Guide
Xi4/RXi4
P1009874-002
Part Number P1009874-002
Xi4 Series 110Xi4, R110Xi4, 140Xi4, 170Xi4
Declaration of Conformity
FCC Compliance Statement
Compliance Information
Canadian DOC Compliance Statement
FCC Radiation Exposure Statement for printers with RFID encoders
2 Printer Setup
Contents
Declaration of Conformity
About This Document
5 Routine Maintenance
4 Configuration
3 Operations
Install the Control Panel Keypad Cover Types of Media Ribbon Overview
7 Specifications
6 Troubleshooting
Media Specifications 110Xi4 and R110Xi4
End User License Agreement Glossary Index
Contents
140Xi4, 170Xi4, and 220Xi4 Printers
Contents
About This Document
1/7/10
Xi4/RXi4 User Guide
How This Document Is Organized
Who Should Use This Document
Printer Setup on page
Configuration on page
E-mail Back Technical Library
Contacts
About This Document
All other areas
Icons Used
Document Conventions
Figure 1 Sample Figure with Callouts
Document Conventions
About This Document
P1009874-002
Xi4/RXi4 User Guide
Contents
Introduction
1/7/10
Xi4/RXi4 User Guide
Figure 2 Printer Components
Printer Components
Figure 3 Location of Control Panel Buttons and Lights
Control Panel
In Pause mode, the printer stops printing temporarily
Contents
Printer Setup
Printer Setup
Before You Begin
Unpack and Inspect the Printer
Handling the Printer
Store the Printer
Ship the Printer
Select a Site for the Printer
Provide a Power Source
Select a Surface
Provide Proper Operating Conditions
Connections and Configuration The baud rate, number of
Select a Data Communication Interface
Table 3 Data Communication Interfaces
Limitations and Requirements
Table 3 Data Communication Interfaces Continued
Connections and Configuration No additional
Limitations and Requirements
Limitations and Requirements
Table 3 Data Communication Interfaces Continued
Connections and Configuration No additional
Twinax/Coax
Limitations and Requirements
10/100 Print Server User and Reference Guide for configuration
Connections and Configuration Refer to the ZebraNet
Configuration Refer to the ZebraNet Wireless User Guide for
Table 3 Data Communication Interfaces Continued
Data Cables and Wireless Cards
To connect the printer to a power source, complete these steps
Connect the Printer to a Power Source
Figure 5 International Safety Organization Certifications
Power Cord Specifications
Figure 4 Power Cord Specifications
Figure 6 Control Panel Keypad Cover
Install the Control Panel Keypad Cover
To install the control panel keypad cover, complete these steps
Radio frequency identification RFID “smart” media-RFID
Types of Media
Non-Continuous
Table 4 Roll and Fanfold Media
Roll Media
Non-Continuous
Ribbon Overview
When to Use Ribbon
Coated Side of Ribbon
To perform a media scratch test, complete these steps
Ribbon Scratch Test
Adhesive Test
To perform an adhesive test, complete these steps
To perform a ribbon scratch test, complete these steps
Contents
Operations
Table 5 Print Modes and Printer Options
Print Modes and Printer Options
Print Mode Descriptions and Printer Requirements
Table 6 Media Paths for Print Modes with Various Printer Options
Media Paths
Cutter
Cutter
Operations
P1009874-002
To place roll media on the media supply hanger, complete these steps
Prepare the Media for Loading
Roll Media
a. Slide out and flip down the media supply guide
a. Pull out the media supply guide as far as it goes
110Xi4/R110Xi4 600 dpi
110Xi4/R110Xi4 200 dpi and 300 dpi
Load Media in Tear-Off Mode on page
c. Slide in the media supply guide until it touches
Load Media in Peel-Off Mode on page Load Media in Cutter Mode on page
Load Media in Rewind Mode on page
To load fanfold media, complete these steps
Fanfold Media
a. Slide out and, if applicable, flip down the media supply guide
Rear feed shown using a media supply hanger
b. Drape the media over the media supply hanger or media spindle
Operations
Load Media in Tear-Off Mode
RIBBON OUT error
7. Push the media forward until it passes under the printhead assembly 1, under the snap plate 2, and then over the platen roller
9. Tighten the thumb screw not visible from this angle that is located on the bottom of the outer media guide
Figure 8 Media Loaded in Peel-Off Mode
Load Media in Peel-Off Mode
To set up the printer in Peel-Off mode, complete these steps
6. Slide the outer media guide 1 all the way out
Operations
RIBBON OUT error
Note A core is not required
10. Remove the hook from the rewind spindle
Operations
P1009874-002
12. Wind the media liner counterclockwise around the rewind spindle
The backing winds on the rewind spindle or core
Figure 9 Media Loaded in Cutter Mode
Load Media in Cutter Mode
To set up the printer in Cutter mode, complete these steps
5. Slide the outer media guide 1 all the way out
RIBBON OUT error
Load Media in Cutter Mode
Operations
Load Media in Cutter Mode
Operations
1/7/10
Xi4/RXi4 User Guide
Figure 10 Media Loaded in Rewind Mode
Load Media in Rewind Mode
Operations
P1009874-002
To set up the printer in Rewind mode, complete these steps
10. Slide the outer media guide 1 all the way out
Operations
RIBBON OUT error
Page
18. Rotate the spindle counterclockwise several turns to wind the media liner over the hook and remove any slack
The labels wind on the rewind spindle or core
slightly clockwise
Remove Media Liner from the Rewind Spindle
a. Create slack in the media or liner by rotating the rewind spindle
3. Slide the media or liner off of the rewind spindle
2. Pull out the spindle hook
Operations
P1009874-002
Figure 11 Ribbon Path
Load Ribbon
To load ribbon, complete these steps
2. Align the segments of the ribbon supply spindle
ribbon guide roller
Thread the ribbon over the media dancer assembly 1 and under the
Then
Operations
Then
b. Thread the ribbon under the ribbon guide roller
Operations
P1009874-002
9. Bring the ribbon leader over the upper ribbon roller 1 and then toward the ribbon take-up spindle
To remove used ribbon, complete these steps
Remove Used Ribbon
3. Slide the used ribbon off of the ribbon take-up spindle and discard
MEDIA POWER UP see Select
Calibrate the Printer
MEDIA POWER UP or HEAD
Media Power-Up Option
Table 7 Types of Calibration Continued
Select the MEDIA AND RIBBON
Sensor Profile
Calibration
Upper Media Sensor
Adjust Transmissive Media Sensors
1/7/10
Operations
Xi4/RXi4 User Guide
P1009874-002
5. Tighten the adjustment screw to secure the upper media sensor in its new position
To adjust the lower media sensor, complete these steps
Lower Media Sensor
To position the toggles, complete these steps
Adjust Printhead Pressure and Toggle Position
Toggle Position Adjustment
To adjust printhead pressure, complete these steps
Printhead Pressure Adjustment
5. Using the control panel, increase the darkness to the desired level
Contents
Configuration
Enter and Use Setup Mode
Setup Mode
To leave Setup mode, complete these steps
Exit Setup Mode
CANCEL
LOAD DEFAULTS
Disable the Password Protection Feature
Change Password-Protected Parameters
Default Password Value
To print a configuration label, complete these steps
Print a Configuration Label
LIST SETUP
Figure 12 Sample Configuration Label
LIST NETWORK
Print a Network Configuration Label
To print a network configuration label, complete these steps
Adjust Print Darkness
Standard Control Panel Parameters
Default Value +4.0
Adjust Print Speed
Figure 14 Tear-Off Position Adjustment
Adjust the Tear-Off Position
Default Value
Default Value non-RFID printers TEAR-OFF
Default Value WEB Selections WEB, MARK
Default Value NON-CONTINUOUS
Default Value THERMAL-TRANS
Table 8 Printer Parameters Sheet 3 of
Default Value
Default Value
Default Value
Default Value
Table 8 Printer Parameters Sheet 5 of
Default Value DISABLED
Set Maximum Label Length
Figure 15 Label Length
Default Value MAINT. OFF
Set Early Warning for Maintenance
Set Printhead Cleaning Interval for Early Warning
Default Value 450 M/1476 FT
View Non-Resettable Counter
Reset Printhead Life Counter for Early Warning
Table 8 Printer Parameters Sheet 7 of
Set Printhead Life for Early Warning
Table 8 Printer Parameters Sheet 8 of
List Setup
Print Counter Readings
List Fonts
INITIALIZE FLASH prompt
List Network Settings
INITIALIZING COMPLETED
Table 8 Printer Parameters Sheet 9 of
Print Sensor Profile
Table 8 Printer Parameters Sheet 10 of
The message CALIBRATING PLEASE WAIT displays
Default Value BIDIRECTIONAL
Table 8 Printer Parameters Sheet 11 of
Calibrate Media and Ribbon Sensor Sensitivity
Default Value
Default Value RS232
Default Value 8 BITS
Default Value NONE
Default Value NONE
Default Value XON/XOFF
Default Value
Default Value NORMAL MODE
Default Value 5E
Default Value 7E ~
Default Value 2C
Table 8 Printer Parameters Sheet 14 of
Select Media Power-Up Option
Default Value ZPL
Default Value non-RFID printers CALIBRATION
Default Value RFID printers FEED
Default Value RFID printers FEED
Default Value non-RFID printers CALIBRATION
Default Value DEFAULT 90%
Adjust Label Top Position
Default Value
Adjust Left Position
Table 8 Printer Parameters Sheet 17 of
Set the Head Test Count
Default OFF
Default OFF
Table 8 Printer Parameters Sheet 18 of
Set the Verifier Port
Default ENABLED
Set Applicator Error Signal When Printer Pauses
Select Start Print Signal
Default FEED MODE
View Sensor Settings
Default Value DISABLED
Table 8 Printer Parameters Sheet 20 of
Set Reprint Mode
Specify Password Level
Default Value NONE
Default Value SELECTED ITEMS
Table 8 Printer Parameters Sheet 21 of
Select the Display Language
Default Value ENGLISH
Table 8 Printer Parameters Sheet 22 of
Additional Control Panel Parameters
Additional Control Panel Parameters
Configuration
P1009874-002
Xi4/RXi4 User Guide
This section provides routine cleaning and maintenance procedures
Routine Maintenance
Contents
Replacing Printer Components
Ordering Replacement Parts
Lubrication
Recycling Printer Components
Clean the Exterior
Cleaning Schedule and Procedures
Table 10 Recommended Printer Cleaning Schedule
Direct Thermal Print Mode After every roll of
Clean the Printhead and Platen Roller
Clean the Media Compartment
2. Remove the media and ribbon if loaded
To clean the printhead and platen roller, complete these steps
1 Swab 2 Platen roller 3 Printhead print elements
Ribbon and Label-Available Sensor Locations
Clean the Sensors
Routine Maintenance
Figure 16 Sensor Locations
Routine Maintenance
Transmissive Media Sensor
Figure 17 Upper Media Sensor
Figure 18 Lower Media Sensor
Routine Maintenance
Media Out Sensor Location
Figure 19 Media Out Sensor
1/7/10
Figure 20 Snap Plate Location
Clean the Snap Plate
Non-RFID Printers
5. Remove the snap plate from the printer
8. Press down on the loops to lock the snap plate into place
RFID Printers
5. Remove the snap plate from the printer
Routine Maintenance
9. Reinstall the media and ribbon if used
8. Press down on the tabs to lock the snap plate into place
1/7/10
To clean the cutter, complete these steps
Clean the Cutter
Figure 21 AC Power Entry Module
Replace the Fuse
To replace a faulty fuse, complete these steps
Figure 22 Fuse Locations
Contents
Troubleshooting
Troubleshooting Checklists
Table 11 LCD Error Messages
LCD Error Messages
DEFAULTS on page
Ribbon on page
and Printer Options on page
Table 11 LCD Error Messages Continued
Print Method on page
Table 11 LCD Error Messages Continued
Table 11 LCD Error Messages Continued
power during defragmenting. Doing so
Clean the Cutter on page
Caution Do NOT turn off the printer
can damage the printer
default. See Set Print Width
Table 11 LCD Error Messages Continued
Refer to the Maintenance Manual for
There is not enough memory to
Table 12 Print Quality Problems
Print Quality Problems
issues
Adjust Print Speed on page 91. You may want to
Adjust Printhead Pressure and Toggle Position
Table 12 Print Quality Problems Continued
Wrinkled ribbon
on page
See Adjust Transmissive Media Sensors
Table 12 Print Quality Problems Continued
See Clean the Printhead and Platen Roller
See Adjust Transmissive Media Sensors
The bar code printed
Table 12 Print Quality Problems Continued
on a label does not
scan
Table 13 Calibration Problems
Calibration Problems
instructions in Clean the Printhead and Platen
Loss of printing
Table 14 Communications Problems
Communications Problems
A label format was sent to
the printer but was not
Table 15 Ribbon Problems
Ribbon Problems
detect when the
Broken or melted
Table 16 RFID Problems
RFID Problems
The RFID-enabled
printer voids every
Power-Up Option on page 105 or Select
Table 16 RFID Problems Continued
Low yields. Too many
RFID tags per roll
not appear in Setup
Table 16 RFID Problems Continued
configuration label
RFID parameters do
Table 17 Miscellaneous Printer Problems
Miscellaneous Printer Problems
parameter settings
The LCD displays a
Power-On Self Test
Table 17 Miscellaneous Printer Problems Continued
The printer fails to
calibrate or detect the
To initiate the Power-On Self Test, complete these steps
Printer Diagnostics
Power-On Self Test
Figure 23 Sample Configuration Label
CANCEL Self Test
To perform the CANCEL Self Test, complete these steps
Figure 24 PAUSE Test Label
PAUSE Self Test
To perform a PAUSE self test, complete these steps
Figure 25 FEED Test Label
FEED Self Test
To perform a FEED self test, complete these steps
Figure 26 Bar Code Darkness Comparison
Too dark
Table 18 Judging Bar Code Quality
Slightly dark
“In-spec”
To perform a FEED and PAUSE self test, complete these steps
FEED and PAUSE Self Test
Figure 27 Communications Diagnostics Test Label
Communications Diagnostics Test
To use communications diagnostics mode, complete these steps
Figure 29 Sensor Profile Media Section
Sensor Profile
Figure 28 Sensor Profile Ribbon Section
Printer Diagnostics
Troubleshooting
P1009874-002
Xi4/RXi4 User Guide
Contents
Specifications
Optional Features
Features
Standard Features
Bar Codes
Zebra Programming Language ZPL
Physical Specifications
General Specifications
Electrical Specifications
Environmental Conditions for Operation and Storage
Specifications
Print Specifications by Model
110Xi4 and R110Xi4
Specifications
140Xi4, 170Xi4, and
Specifications
Print
Refer to the following tables for ribbon specifications
Ribbon Specifications
Note Consider the following when using ribbon
110Xi4 and R110Xi4
110Xi4 and R110Xi4
Media Specifications
Media Specifications
Specifications
140Xi4, 170Xi4, and 220Xi4 Printers
110Xi4 and R110Xi4 Black Mark Sensing
measuring parallel to label or tag
140Xi4, 170Xi4, and 220Xi4 Black Mark Sensing
Specifications
End User License Agreement
48 CFR 252.227-7013 OCT 1988, as applicable
Page
14. Limitation of Liability and Damages. ZEBRA DOES NOT ASSUME RESPONSIBILITY FOR ANY SPECIFIC APPLICATION OF THE SOFTWARE OR FOR COMPATIBILITY WITH OTHER SOFTWARE OR EQUIPMENT. TO THE FULL EXTENT ALLOWED BY LAW, ZEBRA EXCLUDES FOR ITSELF AND ITS LICENSORS AND SUPPLIERS ANY LIABILITY FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, DAMAGE TO GOODWILL, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ANY PRODUCTS, PARTS OR SOFTWARE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ZEBRA OR ANY LICENSOR OR SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT AUTHORIZED BY LAW, THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. WHEN LIABILITY FOR DAMAGES IS NOT ALLOWED TO BE LIMITED OR EXCLUDED IN ITS ENTIRETY, ZEBRA LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR, AT ZEBRAS OPTION, REFUND OF THE PRICE OF THE SOFTWARE. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, ZEBRA SHALL NOT, UNDER ANY CIRCUMSTANCE OR UNDER ANY LEGAL OR EQUITABLE THEORY INCLUDING, WITHOUT LIMITATION, UNDER CONTRACT, TORT, CONTRIBUTION, OR INDEMNITY, BE LIABLE TO CUSTOMER OR TO ANY OTHER PARTY FOR ANY LOSSES, DAMAGES WHETHER DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL, COSTS, EXPENSES, FINES OR FEES RELATING TO THE THEFT, LOSS, MISUSE, ALTERATION, OR DISPOSAL OF, OR UNAUTHORIZED ACCESS TO, ANY NETWORK, SYSTEM, OR DATA INCLUDING PERSONAL INFORMATION OF, RELATING TO, POSSESSED BY, OR MAINTAINED BY CUSTOMER
16. Governing Law. To the maximum extent permitted by law, the laws of the State of Illinois, U.S.A., without reference to its conflict of laws provisions, will apply to this Agreement. You irrevocably agree to submit to the exclusive jurisdiction and venue of the state or federal courts in the State of Illinois in the event of any litigation involving this Agreement or the Software. You agree that you shall not assert any claim that you are not subject to the jurisdiction of such courts, that the venue is improper, that the forum is inconvenient or any similar objection, claim or argument. Zebra may, in its sole discretion, choose to resolve any controversy or dispute between you and Zebra concerning this Agreement, or the existence, validity, breach or termination thereof, whether during or after the term by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association “AAA”, as modified or supplemented under this Section 15, by providing notice to you. In the event that Zebra provides such notice, you hereby waive any right to institute a court or other dispute resolution proceeding with respect to such controversy or dispute and acknowledge arbitration in accordance with this Section 15 as the sole and exclusive means of resolving such controversy or dispute. The arbitration proceeding will take place in Chicago, Illinois and be conducted in the English language. The arbitration panel will consist of 3 arbitrators, one arbitrator appointed by each party and a third neutral arbitrator appointed by the two arbitrators designated by the parties. Any communication between a party and any arbitrator will be directed to the AAA for transmittal to the arbitrator. The parties expressly agree that the arbitrators will be empowered to, at either party’s request, grant injunctive relief. The arbitral award will be the exclusive remedy of the parties for all claims, counterclaims, issues or accountings presented or pleaded to the arbitrators. Judgment upon the arbitral award may be entered in any court that has jurisdiction thereof. Any additional costs, fees or expenses incurred in enforcing the arbitral award will be charged against the party that resists its enforcement. Nothing in this Section will prevent Zebra from seeking interim injunctive relief against you or filing an action against you to collect unpaid and past due amounts in any court of competent jurisdiction
End User License Agreement
REVISED MARCH
P1009874-002
Xi4/RXi4 User Guide
Glossary
Extensible Authentication Protocol
Extensible Authentication Protocol
A form of 802.1X EAP authentication
Lightweight Extensible Authentication Protocol
symbology The term generally used when referring to a bar code
Numerics
Index
184 Index
Index
186 Index
Page
wireless cards, 27 wireless print server characteristics
Page
Zebra Technologies Asia Pacific, LLC
Zebra Technologies Corporation
Zebra Technologies Europe Limited