Zebra Technologies 22380100000 Print Quality Problems, General print quality, issues, on page

Troubleshooting

Print Quality Problems

141

Print Quality Problems

Table 12 identifies problems with print quality, the possible causes, and the recommended solutions.

Table 12 • Print Quality Problems

Problem	Possible Cause	Recommended Solution
General print quality	The printer is set at the	For optimal print quality, set the print speed to
issues	incorrect print speed.	the lowest possible setting for your application
		via control panel, the driver, or the software. See
		Adjust Print Speed on page 91. You may want to
		perform the FEED Self Test on page 156.
	You are using an incorrect	1. Switch to a different type of media or ribbon
	combination of labels and	to try to find a compatible combination.
	ribbon for your application.	2. If necessary, consult for information and
		advice.
	The printer is set at an incorrect	For optimal print quality, set the darkness to the
	darkness level.	lowest possible setting for your application via
		the control panel, the driver, or the software. See
		Adjust Print Speed on page 91. You may want to
		perform the FEED Self Test on page 156 to
		determine the ideal darkness setting.
	The printhead is dirty.	Clean the printhead. See Clean the Printhead
		and Platen Roller on page 118.
	Incorrect or uneven printhead	Set the printhead pressure to the minimum
	pressure.	needed for good print quality. See Adjust
		Printhead Pressure and Toggle Position
		on page 82.
	The printhead is improperly	Call a service technician.
	balanced.
Long tracks of	Print element damaged.	Call a service technician.
missing print on
several labels	Wrinkled ribbon.	See wrinkled ribbon causes and solutions in this
		table.

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