Black Box SW722A-R4, KV3108SA-R4, SW721A-R4, SW724A-R4, SW723A-R4 Welcome to the ServSwitchTM Family

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THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX® ServSwitchBrand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitch keyboard/video/mouse switch will save you money, time, and effort.

That’s because our ServSwitch family is all about breaking away from the traditional, expensive model of computer management. You know, the one-size- fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no more, no less.” Why not a single user station (monitor, keyboard, and mouse) for multiple computers—even computers of different platforms? Why not a pair of user stations, each of which can control multiple computers? Why not multiple user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line of robust solutions for all these applications. Do you have just two PCs, and need an economical alternative to keeping two monitors, keyboards, and mice on your desk? Or do you need to share dozens of computers, including a mix of IBM® PC, RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI® compatibles among multiple users with different access levels? Does your switch have to sit solidly on a worktable and use regular everyday cables? Or does it have to be mounted in an equipment rack and use convenient many-to-one cables? No matter how large or small your setup is, no matter how simple or how complex, we’re confident we have a ServSwitch system that’s just right for you.

The ServSwitchfamily from Black Box—the one-stop answer for all your KVM- switching needs!

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This manual will tell you all about your new ServSwitch™ unit, including how to install, operate, and troubleshoot it. For an introduction to the ServSwitch, see Chapter 2. The ServSwitch product codes covered in this manual are:

SW721A-R4SW723A-R4

SW722A-R4SW724A-R4

KV3108SA-R4SW725A-R4

This manual also includes information about the acessories with these product codes (each comes with its own installation guide if ordered separately):

KV5100CRMK23S

RMK19MRMK23F

RMK19SRMK24M

RMK19FRMK24S

RMK23MRMK24F

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Contents Customer Support Information Step-By-Step Quick Install Guide for the ServSwitch Servswitch Quick Install Guide Attach your keyboard and mouse this way PS/2 equipment shown Connection sequence User-Station Connections PS/2 type user-station connections PC/AT type user-station connections RS/6000 type user-station connections SGI type user-station connections Cascade Connections Optional CPU Connections Servswitch Quick Install Guide PS/2 type CPU connections Servswitch Quick Install Guide PC/AT type CPU connections standard cable RS/6000 type CPU connections SGI type CPU connections RS-232 connection to DB9 male computer port FA042 Power Connection Page Copyright 2000. Black Box Corporation. All rights reserved Welcome to the ServSwitchTM Family SW721A-R4SW723A-R4 SW722A-R4SW724A-R4 KV3108SA-R4SW725A-R4Servswitch FCC/IC Statements Servswitch NOM Statement Contents Table of Contents Servswitch Appendix Specifications StandardsSpecifications Maximum Altitude Operating Features IntroductionComplete Package Servswitch Front panel of a 2 to 1 ServSwitch SW721A-R4 Front PanelON/OFF Rear Panel CPU NMonitor Cable Requirements Equipment RequirementsInstallation Quick Setup GuideInstallation Procedure Connecting Cpus Connecting Submasters Optional Kernel is bad, load new kernel through serial port Chapter Cascading in ServSwitch Systems Cable Requirements for Expansion Basic ServSwitch cascading Cascading with Matrix ServSwitch submasters Kernel is bad, load new kernel through serial port Installation Operation Hardware and Keyboard Commands Guidelines for Using the ServSwitch with Your EquipmentOperation Hardware and Keyboard Commands Monitor Video Quality vs. Distance for Original Serv Cables Video Quality vs. Distance for Coaxial Cables Keyboard-Command Summary ServSwitch’s Keyboard CommandsScan OFF Commands in Detail Scan Mode Reset Send Null Byte PS/2 Type Mice only Display Label Using the RS-232 Port Switching Ports Remotely Optional Upgrading the Firmware with Terminal-Emulation Software Receive successful Hit space to program Upgrading the Firmware with the DOS Copy Command Operation Hardware and Keyboard Commands Operation On-Screen Display OverviewOperation On-Screen Display Configure System Configure systemChanging the mouse type Servswitch Changing the maximum number of computers Configure System Expansion Units Configure System Scan Time Typematic Rate Configure Computers Configure computersChanging a computer’s name Changing a CPU port’s keyboard mode Changing a CPU port’s mouse type Configure Overlay Color SchemeResolution Background Color and Text Color Configure Overlay Computer Label Show Computer Number Configure Security 10. The Configure securityNew password Computer Select Window 11. The computer select windowTroubleshooting Restoring Factory-Default SettingsCommon Problems YOU CAN’T Switch Ports from the Keyboard Servswitch Scans or Switches to Empty or Nonexistent Ports Your Mouse DOESN’T Move the POINTER/CURSOR Your ON-SCREEN Display is not Synchronized Calling Black Box Shipping and PackagingAppendix a Nvram Factory Defaults Keyboard-Command SettingsOn-Screen Configuration Settings Option Default settingAccess time Seconds 16 hours, 39 minutes Appendix B Cable Product Codes Servswitch Appendix C Pinout of RS-232 Port Appendix D The LK461 Keyboard Key Pressed on Scan Code LK461 KeyboardAppendix E Rackmounting ServSwitch Figure G-1. Rackmount assemblyPage

SW725A-R4, SW722A-R4, SW723A-R4, KV3108SA-R4, SW724A-R4 specifications

The Black Box SW721A-R4, SW724A-R4, KV3108SA-R4, SW723A-R4, and SW722A-R4 are cutting-edge network switches that cater to the demanding needs of modern data environments. These models are designed to provide high performance, reliability, and advanced features suitable for both enterprise-level deployments and smaller networks.

The SW721A-R4 and SW724A-R4 are primarily layer 2 switches that support essential networking protocols such as IEEE 802.1Q for VLAN tagging, ensuring secure and efficient traffic management. With robust forwarding capabilities, these switches boast high-speed Gigabit Ethernet ports, which enable seamless data transfer and reduce latency in data-driven applications. Their fanless design also ensures quiet operation, making them ideal for office settings and noise-sensitive areas.

Another noteworthy addition is the KV3108SA-R4, a versatile KVM switch that provides remote management capabilities. This model can control multiple servers and computers from a single console, allowing IT personnel to streamline operations and reduce physical space requirements. With support for high-resolution video output and an intuitive user interface, the KV3108SA-R4 enhances usability while maintaining efficiency in server management.

The SW723A-R4 and SW722A-R4 models further enhance network capabilities with their advanced Layer 3 functions. These switches support static routing and dynamic routing protocols, making them suitable for complex networking scenarios. They are equipped with a comprehensive set of security features, including port security and access control lists (ACLs), ensuring that sensitive information is well-protected against unauthorized access.

All of these Black Box models operate on advanced technologies such as QoS (Quality of Service), which helps prioritize critical traffic and ensures optimal performance during peak usage periods. Additionally, they support Power over Ethernet (PoE), enabling the powering of network devices such as IP cameras and VoIP phones without the need for additional electrical outlets.

In summary, the Black Box SW721A-R4, SW724A-R4, KV3108SA-R4, SW723A-R4, and SW722A-R4 represent a fusion of performance, versatility, and security in network infrastructure. These switches are perfect for businesses looking to enhance their connectivity solutions, ensuring that they can meet the demands of an increasingly digital world while maintaining high standards of efficiency and reliability.