Black Box SW724A-R4, SW722A-R4, SW721A-R4 Upgrading the Firmware with Terminal-Emulation Software

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SERVSWITCH™

4.4.3UPGRADING THE FIRMWARE (FLASH MEMORY)

The ServSwitch has flash memory, which means its firmware may be reloaded (upgraded) in order to support new features or fix any problems in its operation. To get new firmware revisions when they become available, you can download them from our FTP site—at the time of this writing, you would use the “ftp://ftp.blackbox.com/pub/connectivity” directory—or from our Black Box BBS—call (724) 746-7120. For regular -R4 level ServSwitches, filenames will follow these formats: “UPxx.HEX,” where “xx” = the x.x firmware-revision level. Please make sure you get the right file; the ServSwitch will not let you load firmware intended for other Serv models (UxxP.HEX, UxxS.HEX, etc.).

There are two ways to load the firmware into the Switch, as described in the following two subsections.

4.4.3.A Upgrading the Firmware with Terminal-Emulation Software

Take these steps to upgrade the firmware of your ServSwitch with a terminal- emulation program such as ProComm® Plus or Windows HyperTerminal™:

1.Connect one of your computer’s or terminal’s serial ports to the Switch’s RS-232 port as described in Section 4.4.1.

2.Run your terminal-emulation program and set it to use the serial port that’s connected to the Switch (COM1:, COM2:, etc.) in “direct connect” mode. Set its serial-communication parameters to 9600 bps, 8 data bits, no parity, and 1 stop bit (“9600,8,N,1”).

3.Make sure the ServSwitch is turned OFF, then turn it ON while holding in both the “” and “” buttons (the “+” and “–” buttons on the 2-port unit) on the Switch’s front panel. Once the Switch has powered up, release the next port/previous port buttons, then the power button. The Switch should light LED 1 and send you the message:

Waiting for file at 9600 baud

If you want to download the new firmware file at 57,600 bps instead, change your terminal emulator’s data-rate setting to 57,600 bps, 8 data bits, no parity, and 1 stop bit (“57600,8,N,1”), then press the Switch’s “” or “+” button again. The Switch should light LED 4 and send the message:

Waiting for file at 57,600 baud

(If you need to switch back to 9600 bps, change the terminal-emulator settings back, then press the Switch’s “” or “–” button.)

4.Use the terminal program’s “send text file” or “upload” function to send the new firmware file to the Switch, using the same protocol you would to send an

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Contents Customer Support Information Step-By-Step Quick Install Guide for the ServSwitch Servswitch Quick Install Guide Attach your keyboard and mouse this way PS/2 equipment shown Connection sequence User-Station Connections PS/2 type user-station connections PC/AT type user-station connections RS/6000 type user-station connections SGI type user-station connections Cascade Connections Optional CPU Connections Servswitch Quick Install Guide PS/2 type CPU connections Servswitch Quick Install Guide PC/AT type CPU connections standard cable RS/6000 type CPU connections SGI type CPU connections RS-232 connection to DB9 male computer port FA042 Power Connection Page Copyright 2000. Black Box Corporation. All rights reserved SW721A-R4SW723A-R4 SW722A-R4SW724A-R4 KV3108SA-R4SW725A-R4 Welcome to the ServSwitchTM FamilyServswitch FCC/IC Statements Servswitch NOM Statement Contents Table of Contents Servswitch Appendix Standards SpecificationsSpecifications Maximum Altitude Operating Features IntroductionComplete Package Servswitch Front Panel Front panel of a 2 to 1 ServSwitch SW721A-R4ON/OFF CPU N Rear PanelMonitor Equipment Requirements Cable RequirementsQuick Setup Guide InstallationInstallation Procedure Connecting Cpus Connecting Submasters Optional Kernel is bad, load new kernel through serial port Chapter Cascading in ServSwitch Systems Cable Requirements for Expansion Basic ServSwitch cascading Cascading with Matrix ServSwitch submasters Kernel is bad, load new kernel through serial port Installation Guidelines for Using the ServSwitch with Your Equipment Operation Hardware and Keyboard CommandsOperation Hardware and Keyboard Commands Monitor Video Quality vs. Distance for Original Serv Cables Video Quality vs. Distance for Coaxial Cables ServSwitch’s Keyboard Commands Keyboard-Command SummaryScan OFF Commands in Detail Scan Mode Reset Send Null Byte PS/2 Type Mice only Display Label Using the RS-232 Port Switching Ports Remotely Optional Upgrading the Firmware with Terminal-Emulation Software Receive successful Hit space to program Upgrading the Firmware with the DOS Copy Command Operation Hardware and Keyboard Commands Overview Operation On-Screen DisplayOperation On-Screen Display Configure system Configure SystemChanging the mouse type Servswitch Changing the maximum number of computers Configure System Expansion Units Configure System Scan Time Typematic Rate Configure computers Configure ComputersChanging a computer’s name Changing a CPU port’s keyboard mode Changing a CPU port’s mouse type Color Scheme Configure OverlayResolution Background Color and Text Color Configure Overlay Computer Label Show Computer Number 10. The Configure security Configure SecurityNew password 11. The computer select window Computer Select WindowRestoring Factory-Default Settings TroubleshootingCommon Problems YOU CAN’T Switch Ports from the Keyboard Servswitch Scans or Switches to Empty or Nonexistent Ports Your Mouse DOESN’T Move the POINTER/CURSOR Your ON-SCREEN Display is not Synchronized Shipping and Packaging Calling Black BoxKeyboard-Command Settings Appendix a Nvram Factory DefaultsOption Default setting On-Screen Configuration SettingsAccess time Seconds 16 hours, 39 minutes Appendix B Cable Product Codes Servswitch Appendix C Pinout of RS-232 Port Key Pressed on Scan Code LK461 Keyboard Appendix D The LK461 KeyboardFigure G-1. Rackmount assembly Appendix E Rackmounting ServSwitchPage

SW725A-R4, SW722A-R4, SW723A-R4, KV3108SA-R4, SW724A-R4 specifications

The Black Box SW721A-R4, SW724A-R4, KV3108SA-R4, SW723A-R4, and SW722A-R4 are cutting-edge network switches that cater to the demanding needs of modern data environments. These models are designed to provide high performance, reliability, and advanced features suitable for both enterprise-level deployments and smaller networks.

The SW721A-R4 and SW724A-R4 are primarily layer 2 switches that support essential networking protocols such as IEEE 802.1Q for VLAN tagging, ensuring secure and efficient traffic management. With robust forwarding capabilities, these switches boast high-speed Gigabit Ethernet ports, which enable seamless data transfer and reduce latency in data-driven applications. Their fanless design also ensures quiet operation, making them ideal for office settings and noise-sensitive areas.

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