Black Box IC1000A, USB Directors RS-232, IC135A, IC1002A, IC1001A manual Shipping and Packaging

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CHAPTER 5: Troubleshooting

5.3 Shipping and Packaging

If you need to transport or ship your USB Director RS-232:

•Package it carefully. We recommend that you use the original container.

•If the shipping is return- or repair-related, include everything you received with the unit when you pack it. Contact Black Box to get a Return Authorization (RA) number.

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Contents USB Directors RS-232 FCC/IC RFI Statements USB Directors RS-232 NOM Statement USB Directors RS-232 Trademarks Contents Table of Contents Specifications ComplianceSpecifications Weight Introduction OverviewFeatures Complete PackageInstallation Installing the HardwareUSB Directors RS-232 Installing the Software Drivers Windows 98 or 98 SE, Windows CE, Windows ME Installation Windows NT Installation Windows Installation Operation Using the Edgeport Utility Program USB Directors RS-232 Using the USB Status Utility Viewer for Windows NT Troubleshooting Using USB with WindowsTroubleshooting Determining the Level of USB Support Checking for Full USB Support in the Device Manager Determining WHY Support is not Present Troubleshooting Calling Black Box Shipping and Packaging Software Restrictions Page Page Copyright 2002. Black Box Corporation. All rights reserved