Black Box IC1002A, USB Directors RS-232, IC135A, IC1001A, IC1000A manual Troubleshooting

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CHAPTER 5: Troubleshooting

If the Test Results Details dialog box shows Windows 95 version 4.0.950 or 4.0.950a, these Windows 95 versions do not support the upgrade path to USB. Unfortunately, Microsoft has not provided an upgrade path to OSR2 from earlier of these versions of Windows. OSR2 must be preinstalled by your PC vendor. Contact your PC vendor for more information.

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Contents USB Directors RS-232 FCC/IC RFI Statements USB Directors RS-232 NOM Statement USB Directors RS-232 Trademarks Contents Table of Contents Specifications ComplianceSpecifications Weight Introduction OverviewFeatures Complete PackageInstallation Installing the HardwareUSB Directors RS-232 Installing the Software Drivers Windows 98 or 98 SE, Windows CE, Windows ME Installation Windows NT Installation Windows Installation Operation Using the Edgeport Utility Program USB Directors RS-232 Using the USB Status Utility Viewer for Windows NT Troubleshooting Using USB with WindowsTroubleshooting Determining the Level of USB Support Checking for Full USB Support in the Device Manager Determining WHY Support is not Present Troubleshooting Calling Black Box Shipping and Packaging Software Restrictions Page Page Copyright 2002. Black Box Corporation. All rights reserved