Xerox C15 manual Printer Problems

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Printer Problems

Printer Problems

Sometimes printer problems are very simple to solve.

When you have a problem, make sure that:

The power cord is plugged into the printer and an electrical outlet.

The electrical outlet is not turned off by any switch or breaker.

Other equipment plugged into the outlet is working.

In this section, you will find information to help you solve most of the common operation problems that can occur with your printer.

Chapter 5: Troubleshooting 5-3

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Contents Xerox DocuPrint C15 Color Inkjet Printer User Guide Version Safety Information Contents Loading Print Media Maintaining the Printer TOC-4 Xerox DocuPrint C15 Color Inkjet Printer User Guide Safety Notes Symbols Electrical Safety Maintenance Safety Operational Safety Operational Safety Getting to Know Your Printer Introduction Print Speed Resolution Printer FeaturesResolutions with Selected Media Character sets Character SetsConnectivity Printer Driver Software DocuPrint C15 printer components Printer ComponentsPrinter Documentation DocuPrint C15 Printer DocuPrint DocumentationLoading Print Media Photographic Paper Transparencies Shirt Transfers Main Tray Auxiliary Tray Printer CapacityManual Feeder Slot Recommended MediaMedia Sizes Media Size DimensionsMedia Size Dimensions Loading Media Loading Standard Size Media Loading the Main TrayDo not overload the tray Loading Envelopes or Small Format Media Do not overload the tray Standard Size Paper Envelopes Narrow Media Loading the Auxiliary TrayLoading Single Sheets Media Selection Tips Special Printing Media Shirt Transfers Photographic PaperTransparencies Printing Driver Features Printer Driver SettingsImage settings Paper source Shows the DocuPrint C15 Operator Panel Operator Panel FeaturesPaper control Printer ButtonsPrinter on/off Movement Cleaning print cartridgesCleaning paper feed rollers Print cartridge carriageFlashing slowly Indicator LightLit Flashing rapidly On the Printer Casing Inside of Cover Instructions on the PrinterMaintaining the Printer Print Cartridge Care Precautions Removing and Replacing Print Cartridges Removing and Replacing Print Cartridges Do not touch the copper contact area Removing and Replacing Print Cartridges Cleaning Print Cartridges Cleaning Print Cartridges Position, release and remove the print cartridge Cleaning Print Cartridges Troubleshooting Error Condition Indicators Printer Problems Image Smear Black area is not solidBlack Color MisregistrationActive No printer reactionPrinter Care functions Printer Monitor notConnection to host Printer is not poweredProblems with Test Page or Demo Did not print Power againWindows 95/98 Print Cartridge AlignmentWindows NT Alignment Procedure Notes Printer Specifications Electrical PhysicalEnvironmental Minute ppm Print addressibilityMaximum print Speed/pages perPrinter memory Interface Internal solutions Ports Printer softwarePaper output Media sizesAppendix B Notices and Certifications B-1 Electronic Emission Notices Without an External Ethernet Adapter InstalledAppendix B Notices and Certifications B-3 Industry Canada Compliance Statement With an External Ethernet Adapter Installed Industry Canada Compliance Statement United Kingdom Telecommunications Act Energy Star Xerox DocuPrint C15 Color Inkjet Printer User Guide IndexXerox DocuPrint C15 Color Inkjet Printer User Guide Xerox DocuPrint C15 Color Inkjet Printer User Guide Xerox DocuPrint C15 Color Inkjet Printer User Guide