Printer Problems
Table 5.1 Printer operation problems (continued)
Problem | Description/Corrective Action |
|
|
Printer is not powered. | No power supply (The Indicator Light is not lit.) |
| 1. Check that the printer is connected properly to the electrical power supply |
| socket, or try another outlet. |
| 2. Press POWER. |
| If the problem persists, unplug the printer, disconnect it from your computer and |
| call the Xerox Customer Support Center. |
|
|
Problems with | • Check that your interface cable is of the correct type. It must be a standard, |
connection to host. | |
| contact your computer dealer. |
| • Make sure you have secured the interface connectors properly both to the |
| printer and to the host. |
| • Make sure that |
| - In Windows 95/98, check the Details tab/Spool settings. |
| - In Windows 3.1x, check the C15 Spool Manager settings. |
| • If you have an |
| Printer Port. If necessary, change this setting as follows: |
| 1. Right click on the My Computer icon |
| 2. Select Properties, then the Device Manager tab |
| 3. Double click on Ports (COM&LPT) |
| 4. Select Printer Port: LPTx |
| If Ports (COM&LPT) does not offer a standard LPTx port or if the selection of this |
| port does not solve your problem, you must change the LPT mode setting in your |
| computer BIOS to either [Standard] or |
| the BIOS setting, refer to your computer documentation and/or contact your |
| computer dealer. |
|
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| Table 5.1 Page 3 of 4 |
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