Xerox 7235, 7245, 7228 manual Total satisfaction guaranteed, Xerox Office Services Support

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SECTION 3

Configurations, Competitive Comparisons, Service & Support, Additional Information Sources

Support and Information sources

Unrivaled service and support

Behind every Xerox product is a large network of customer support that’s unrivaled in the industry and available when you need it. Xerox service professionals use leading-edge technologies to keep you up and running. They’re even linked to the engineers who designed your product, so you can be confident when you choose Xerox. And genuine Xerox supplies are always easily available.

Total satisfaction guaranteed

The exclusive Xerox Total Satisfaction Guarantee, recognized as unique in the industry, covers every WorkCentre device which has been continuously maintained by Xerox or its authorized representatives under a Xerox express warranty or Xerox Maintenance agreement. You decide when you’re satisfied.

Xerox Office Services Support

Asset Management Services

•Asset Optimization and Tracking – Process and tools to optimize an enterprise’s office output infrastructure and reduce hard costs.

•Break-Fix Management – Single point of ownership and management for break-fix service for all brands of office output devices

•Supplies Management – Process and tools to procure, monitor and replenish all document related supplies proactively.

Imaging and Output Management Services

•Output Management – Single point of management of office output from all output devices – regardless of manufacturer

•Image Capture and Workflow – Cost efficient solutions for capturing, managing, retrieving and distributing information into digital repositories.

Support Services

•Technology Procurement & Deployment – A creative and flexible end-to-end print/computer product acquisition solution using a single point of contact model, while lowering the total cost of acquisition.

•Help Desk Services – A broad range of enterprise services managed through a centralized single point of contact and delivered through an on-site or off-site model.

•End User Services – Microsoft software implementation, IT project consulting, and customer education.

Access Managed Services

•Student/Patron Access Services – Custom designed and implemented customer-managed solutions for student and library patron print access management.

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WORKCENTRE 7228 / 7235 / 7245 EVALUATOR GUIDE

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Contents Evaluator Guide Contents Product Overview Evaluating Multifunction Systems Productivity Copy FeaturesOptional Print Features Overall ProductivityOptional Scan Features HOW Xerox Workcentre 7228/7235/7245 SeriesNetwork Traffic Optional Fax FeaturesAutomatic Features Managing JobsDeployment Easy to InstallEasy to Deploy Consistent User Interface Accessible Advanced FeaturesEase of USE and Management Bi-Directional DriversNetwork Printing Xerox Office ServicesCentreWare System Management Software Reliability Day to Day OperationService and Support Network ReliabilityXerox Business Partner Solutions Finishing FeaturesUpgradeability/Extensibility VersatilityBasic Security Features Security CapabilitiesAdvanced Security Features HOW Xerox Workcentre 7228/7235/7245 Series ExceedsBlack-and-white system costs, with built-in color Cost ControlAccounting for Color Assessing your Environment Configuration Summary Configurations Specifications WeightCompetitive comparisons WorkCentreCompetitive comparisons cont’d ScannerTotal satisfaction guaranteed Xerox Office Services SupportFront Panel Questions? Comments? Problems?
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