Xerox Color Laser Printer manual Giving Customers the Right Advice, Other Service Offerings

Page 91

Xerox Total Satisfaction Services®

Giving Customers the Right Advice

Buy your Agreement now — don’t wait until the warranty ends!

•Advance purchase saves money — up to 25% depending on the model type

•“New product” Agreement pricing is available for a limited time only

•Forgetting to purchase a Service Agreement before existing coverage expires results in vulnerability (the potential for an expensive and inconvenient "time and material" repair)

Why multi-year Agreements are best

•SAVINGS — up to 25%!*

•Protects against future price increases

•Eliminates the administrative hassle of renewing

•Provides long-term insurance against the unexpected

Later may be too late

•If a product is no longer under the original product warranty and is not covered by a Xerox Service Agreement, it must be in good working order to qualify for coverage

•Waiting for a failure before getting protection doesn’t work

Why Service Agreements are Worth Your Time!

More revenue/profit

•Multiplies your sales effort (with virtually no additional selling effort)

•Boosts your average gross margins

•Brings in ongoing revenue through renewals

•Doesn’t require up-front investment or inventory costs

Stronger account management

•Helps create lasting customer relationships

•Enhances your credibility as a total solutions consultant

•Generates repeat sales of supplies

Extremely satisfied customers

•Produces repeat and referral printer sales for you

•Transforms customer crises into solvable situations

•Ensures security in terms of product care

Other Service Offerings

On-Site Installation

•Service provided by a factory-trained Xerox technician

•Available for purchase through you

For More Information

For a complete, up-to-date listing of services products and prices, visit the Xerox Reseller Web site at

www.xerox.com/office/resellers/ and select “Services.”

* This savings is built into the per-year price of the Extended Service Agreement and is measured against the price of the Annual Service Agreement.

Spl/Srv

89

Image 91

Contents Product Reference Color Printers 110V 220V Part NumbersContents Segment Applicability Xerox Office Printers Positioning GuideWorkgroup Size Product PerformanceThroughput Media Reference MAX/MIN. SizesPaper Sizes EnvelopesPeak Alliance Program Reseller Support InformationLeader in a Growing Market Full Range of ProgramsAdvantages of using color DESIGN/ENGINEERING AdministrationTarget Markets for Color Printers AccountingLegal Financial ServicesMaintenance General ManagementQuality Control ManufacturingPersonnel PurchasingSales & Marketing Research & DevelopmentTraining Excellent media flexibility Precise Phaser colorTotal Satisfaction Guarantee Selling PointsSpecifications As compared to the HP color LaserJet 2600n Phaser 6120 Color Laser PrinterCompetitive Advantages As compared to the HP color LaserJet 2550nCompetitive Comparisons Phaser 6120N HP LaserJet 2550n HP LaserJet 2600n Oki C5150nColor Performance 097S03485 Hard Drive 20 GB or greater Phaser 6120NOptions What Comes In the BoxToner Cartridges Supplies, Media and Maintenance ItemsHigh-performance color Power to shareBlazing-fast speed Speed made simple6300N 6300DN 6350DP 6350DT 6350DX As compared to the Dell 5100CN As compared to the HP Color LaserJetAs compared to the Lexmark C762 Dell 5100CN Lexmark C762 Phaser 6350DX Options and Upgrade KitsPhaser 6300N, 6300DN, and 6350DP Phaser 6350DTPremium Business Cards Supplies Economy PackDigital Color Xpressions Trifold BrochuresIntelligence is built-in Feature-packed, at an unbeatable priceIncomparable quality Sophisticated simplicitySize 8500N 8500DN 8550DP 8550DT 8550DXA4-size As compared to the Lexmark C760 Solid Ink vs. Color Laser and LED# trays/total Optional paper tray Xerox PhaserColor Quality Oki C5400 Lexmark C760Phaser 8550DT Phaser 8500N, 8500DN, and 8550DPPhaser 8550DX Genuine Xerox Solid INK Supplies, Media and AccessoriesSmall and large workgroups Great power with great valueOne printer, no waiting Right media for your messageOptional Network Features7400N 7400DN 7400DT 7400DX 7400DXF FinisherOffice/resellers. Use the Prefix Phaser 7400 Color PrinterAs compared to the Lexmark C920 As compared to the Ricoh CL7100Lb. bond/gsm Resolution dpiLexmark C920 Ricoh CL7100 Paper size maxPhaser 7400DXF Phaser 7400N, DNPhaser 7400DT Phaser 7400DXConsumables Small-to-medium graphics arts companies Outstanding performanceGraphic arts print and color quality Unparalleled printer intelligence for amazing ease of use7750B 7750DN 7750GX 7750DXF Other FeaturesAs compared to the Lexmark C912 Phaser 7750 Color PrinterAs compared to the Ricoh AP3850C Xerox Phaser HP Color LaserJet Lexmark C912 Ricoh AP3850C Phaser 7750GX Phaser 7750B and 7750DNPhaser 7750DXF Supplies Start-up Kit Belt Cleaner AssemblyToner Cartridges Exceptional print quality True EFI Fiery workflowOutstanding performance and value Phaser EX7750DXF Phaser EX7750 Canon Color iR Ricoh CL7100 General FeaturesAccessories Maintenance ItemsService Agreements Small businesses Excellent valueConvenient for any desktop Designed for qualityFit-to-page, N-Up Printing, Watermarks, Poster Printing Memory standard / maximumWeaknesses Phaser HP LaserJet Lexmark E232Options PhaserIndividuals or small workgroups Network-ready powerPowerful features and options for great versatility High-level performance for lessPhaser 3500B Phaser 3500N Phaser 3500DN Phaser HP LaserJet Lexmark T430 Phaser 3500DN Phaser 3500B and Phaser 3500NMemory General office printing market Works fastWorks smart Works for less4500B 4500N 4500DT 4500DX Lexmark T632 Xerox Phaser HP LaserJetPhaser 4500DT Phaser 4500B, Phaser 4500NPhaser 4500DX As compared to the Lexmark T632 Phaser 4500 Laser PrinterAs compared to the HP LaserJet As compared to the Lexmark T630/Dell M5200nOther Options Feature SET UpgradesPaper Handling Options Memory OptionsLarge workgroups within medium to larger-size companies ProductivityReliability you can bank on Cost of ownershipStacker 3,500 sheets Network featuresHard drive features 5500B 5500N 5500DN 5500DT 5500DXBase models Xerox Phaser HP LaserJet Kyocera FS-9520DNPaper input Paper trays, std Power Cord/Country Kits 220V units only Phaser 5500B, Phaser 5500N, Phaser 5500DNPhaser 5500DT Phaser 5500DXAs compared to the Kyocera FS-9520DN Phaser 5500 Laser PrinterSheet Finisher 5500B to 5500N UpgradeReplacement Paper Tray Sheet StackerElegantly simple design One of a kindAffordable color performance Versatility that businesses needPrinter WorkCentre C2424DN WorkCentre C2424DP WorkCentre C2424DXSolid Ink vs. Color Laser WorkCentre C2424Tures FeaturesCanon C2500/C3500 Lexmark x762e MFP Canon MF8170 WorkCentre C2424DP WorkCentre C2424DNWorkCentre C2424DX Routine Maintnance Items High Resolution Photo PaperStandard Maintenance Kit Maintenance roller/counter Extended Maintenance Kit Maintenance roller/counterCompact and smart design Easy to use with robust featuresTarget Markets Fast to keep pace with busy workgroupsMaintenance Agreements Essential fax functions at an affordable price Advanced featuresCompact and robust design Color Scanning Individuals in home or small business offices Build to get the job done fastConveniently easy to use Affordable pricePrint cartridge 013R00621 Upgrade depot warrany to one year on-site warrantyOne-year on-site service available on an annual basis Maximum duty cycleAttractively priced for any budget Powerful featuresService and Total Satisfaction Guarantee Convenient and easy to useSheet Tray Two years on-site servicePrinter memory CopierCopying that is walk-up easy Fast and feature-rich printingPowerful color scanning M15i Feature-packed fax capabilities M15iScanner WorkCentre M15iExcellent performance Within reachExtremely simple to use Extra smart designPart Numbers CopyCentre C20 WorkCentre M20 WorkCentre M20iSmall-to-medium businesses or workgroups High performance featuresBuilt to simplify everyday tasks Adapable to any office needMedia Handling CopyCentre C118 WorkCentre M118 WorkCentre M118iWorkCentre M118i PostScript 3 Kit Tray 2 ModuleTray 3/4 Module Dadf and Duplex Kit Xerox Supplies Recycling Programs Xerox Supplies, Paper and Specialty Media See the Difference Quality Makes Xerox Color Printing MediaTabloid Color Laser Printers GuideAn easy sell Xerox Service Agreements Xerox Total Satisfaction ServicesFor More Information Giving Customers the Right AdviceWhy Service Agreements are Worth Your Time Other Service OfferingsSupplies Supplies, Accessories and ServicesService Agreements AccessoriesSINGLE-PASS LED Printers Lower Tray Deck 1650 sheet Automatic Duplex Unit Replacement Universal TrayCleaning Kit 5 texwipes Universal Tray 530 sheetLower Tray Deck 1,500 sheets Print Cartridge 24,000 imagesPrint Cartridge Kit 24,000 images Waste Cartridge 6,000 images6100 6250 6200 750 740 Part numberImaging Unit Hard Disk 20 GB Transfer Unit or BeltWaste Cartridge 5,000 pages TraysPaper Feeders Print CartridgeFeed Roller Kit Feed Roller Kit for 2,000-sheet trayBLACK-AND-WHITE Personal Laser Printers Maintenance AgreementsConsumables OptionsNetwork Connectivity Networking and SoftwareNetworking, Drivers and Tools Advantages Xerox CentreWare Network Printer Management CentreWare Internet Services Single-Printer ManagementCompatible Network Printer Management Tools Xerox CentreWare Web Printer Management for Enterprise Enterprise Output Management ServicesHighlights of CentreWare Web TekColor Dynamic Color Correction Profiles Troubleshooting print quality Network printer setup problemsManagement features Loading media and usingKyocera LexmarkQMS RicohAwards Key Resources for Xerox Office Products