Xerox XA7-19i Troubleshooting, Monitor will not turn on, No picture, Out of range message appears

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Troubleshooting

Technical Information

Troubleshooting

Before consulting service personnel, check the following chart for a possible cause and solution to the trouble you are experiencing.

Monitor will not turn on

Make sure the power cord is plugged in.

No picture

Make sure the power cord is plugged in.

Check the signal cable connecting the LCD monitor and the computer (refer to page 11).

Press the POWER/Monitor will not turn on button on the front panel of the monitor.

Poor picture or abnormal picture

Check the DVI cable connecting the LCD monitor and the computer (refer to page 11).

Press the MENU button to adjust the Brightness Contrast option in the OSD.

Adjust the Color Select option in the OSD.

Press the AUTO button on the front panel of the monitor, to automatically adjust the display mode.

Out of range message appears

Press the MENU button. Highlight the INPUT SELECT icon, then press the MENU button. Press the UP or DOWN button to select DIGITAL INPUT

(refer to page 12).

If using Windows 9X/2000/XP, wait a few seconds; once Windows detects the problem, a dialog will appear allowing you to manually set up the video mode according to the preset mode timing chart (refer to page 18).

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Xerox© LCD Monitor User’s Manual

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Contents Page 2004 by Xerox Corporation. All rights reserved Introduction Table of ContentsInstallation Federal Communications Commission FCC StatementENGLISH Federal Communications Commission FCC StatementWarnings Important Safety InstructionsDo not touch the power cord and antenna cable during lightning d. The product has been dropped or damaged a. The power cord or plug is damagedb. Liquid is spilled into the product c. An object falls onto or into the product1 Introduction FeaturesPower cord specification H05 VV-F 3G 0.75mm2 Package Contents2 DOWN/UP 5 POWERFront View and Controls 1 MENUInstalling Your LCD Monitor Method 1 Analog D-SUB Connection 2 InstallationConnecting Your LCD Monitor to a Computer 2 Connect to the DVI port Method 2 DigitalDVI ConnectionPOWER/ button Using Your LCD Monitor5o 20o EXIT Using the OSD Menu3 OSD MENU Contrast PhaseThe OSD Options BrightnessWARM ColorSelect User Mode COOLLanguage ResetDot X Line Preset Mode Timing ChartVideo signal IBM PC/AT 4 Technical InformationDESCRIPTION DVI Connector PIN AssignmentSCL FOR DDC D-SUB Connector PIN AssignmentDESCRIPTION Red Green Blue Ground Self Test Red Ground Green Ground Blue Ground 5 VDC Ground Ground SDA FOR DDC H. Sync V. SyncExample Plug and PlayVisual Inspection Permanently unlit or lit pixelsPoor picture or abnormal picture TroubleshootingMonitor will not turn on No picture