Belkin F1DA104Z Mouse is not detected at boot up, Server boots up, but the mouse does not work

Page 42

Troubleshooting

The mouse is lost when I switch to a different port.

Check that the mouse you are using is connected properly to the console port of the PRO3 KVM Switch.

Tighten any loose cable connections.

If you are using a mouse driver that was included with your mouse, uninstall it and install the standard Microsoft mouse driver.

Make sure the mouse works when directly plugged into the server.

If the server is coming out of standby mode, allow up to one minute to regain mouse function.

De-activate power-management schemes on the PC with which you are experiencing problems.

Try a different mouse.

The mouse is not detected at boot up.

• Check the cables and make sure that they are inserted correctly.

The server boots up, but the mouse does not work.

Make sure the mouse is plugged in properly.

Make sure the mouse works when directly plugged into the server. Rebooting may be necessary when trying this.

Try a different mouse.

When I switch from one port to another, mouse movement is completely erratic.

Make sure you do not have more than one mouse driver installed. Make sure that the driver is either for a standard PS/2 or USB mouse, or a Microsoft server-compatible PS/2 or USB mouse.

Make sure you do not have any mouse drivers loaded in your “CONFIG.SYS” or “AUTOEXEC.BAT” files.

Avoid moving the mouse or pressing the mouse button when switching ports on the PRO3 KVM Switch.

40

Image 42 Contents
OmniView PRO3 KVM Switch Table of Contents Package Contents Feature Overview Hot KeysFlash Upgrade Equipment Requirements CablesSection Keyboards System RequirementsOS Platforms MiceUnit Display Diagrams Front View of the PRO3 KVM SwitchBack View of the PRO3 KVM Switch Specifications Cable-Distance Requirements For PS/2 Servers Pre-ConfigurationWhere to Place the PRO3 KVM Switch For USB ServersMounting the PRO3 KVM Switch Bracket Installation F1DA108Z and F1DA116ZOptional Bracket Installation F1DA104Z StepSection Connecting the Console to the PRO3 KVM Switch Section Connecting Servers to the PRO3 KVM Switch PS/2 Connection Power up your server Connecting Servers to the PRO3 KVM Switch USB Connection Section Connecting Multiple PRO3 KVM Switches Daisy-Chaining BANK-DIP-Switch Configuration Chart How to Assign a Bank AddressExample of Daisy-Chain Configuration Getting StartedConnecting the Primary and Secondary KVM Switches Step Connecting the Servers Step Powering Up the Systems Selecting a Server or Bank Using Hot-Key Commands Section Selecting a Server Using Direct-Access Port Selectors Selecting a Bank Using Scroll ButtonsAutoScan Mode OSD Keyboard Commands On-Screen Display OSDMain OSD Main Menu Username admin Password belkin Main-Menu-Page Keyboard CommandsUser Setting LanguageAccess List Hot KeyAutoScan Time Keyboard Hot-Key-Command Shortcuts Command FunctionSun Combo and Mac Key Mapping Windows Sun Micro Mac USB Keyboard To update the firmware, you will need the following items Updating FirmwareHow far can the server be from the PRO3 KVM Switch? Can I mix PS/2 and USB devices on the KVM console?Can I mix PS/2 and USB servers on the host side? Does the PRO3 KVM Switch support Linux? Does the PRO3 KVM Switch require an AC adapter?Can I use the PRO3 KVM Switch to switch video signals only? How long is the warranty for the PRO3 KVM Switch?Am getting a black screen on my monitor Mouse is not detected at boot up Server boots up, but the mouse does not workTroubleshooting USBGlossary FCC Statement How to get service How state law relates to the warrantySection Belkin Tech Support Belkin B.V