IBM 8677 manual Server Support

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Server Support

Server working	Yes
Server working
properly?

No

Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven® list. You can view the ServerProven list at

http://www.ibm.com/pc/compat/

Problem Yes solved?

No

Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take.

Problem	Yes
solved?
No

Flash the latest levels of BIOS, service processor, diagnostics, and RAID code.

You can download this code at

http://www.ibm.com/pc/support/

Register your computer. Go to

http://www.ibm.com/pc/register/

View information about IBM support line at

http://www.ibm.com/services/sl/products/

or view support telephone numbers at

http://www.ibm.com/planetwide/

View support telephone numbers at

http://www.ibm.com/planetwide/

Yes		Hardware
Problem	No	Hardware or	Software
solved?		software problem?

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Contents Installation and User’s Guide Server Support ERserver Page Contents Appendix A. Getting help and technical assistance Configuring your BladeCenter unitChapter Sharing resources among the blade servers Appendix C. Notices Vi BladeCenter Type 8677 Installation and User’s Guide Safety ViiTo Connect To Disconnect Do not ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb ≥ 55 kg 121.2 lb Safety Xii BladeCenter Type 8677 Installation and User’s Guide This Installation and User’s Guide provides information to IntroductionFront System requirements Using the IBM Documentation BrowserAbout your documentation CD Starting the IBM Documentation BrowserUsing the search feature Related publicationsIntroduction Features and specifications Features and specificationsExpansion capabilities What your BladeCenter unit offersIBM Enterprise X-Architecture technology Hot-swap capabilitiesSystem-management capabilities Redundancy capabilitiesRedundant network connection capabilities Network environment supportReliability, availability, and serviceability Major components of the BladeCenter Type 8677 unit CD-ROMFront view Rear viewBladeCenter Type 8677 Installation and User’s Guide Installation guidelines Installing optionsInstalling the BladeCenter unit in a rack Use safe practices when liftingSystem reliability considerations Handling static-sensitive devicesInstalling and removing modules BladeCenter modulesModules Power modules Installing a module Blower modulesInstalling options Removing a module Installing and removing the acoustic module option Installing the acoustic module optionInstalling and removing blade servers Removing the acoustic module optionInstalling a blade server Blade server expansion optionsLabel Removing a blade server Completing the installation Input/output connectorsMouse connector Video connectorKeyboard connector Remote management and console Ethernet connectorModule connectors BladeCenter unit power, controls, and indicators Starting the BladeCenter unitShutting down the BladeCenter unit BladeCenter components, controls, and LEDs Writeable area Rear system LED panel Module Ethernet activity System LED panel Configuring your BladeCenter unit Resolution Refresh rate Cabling the Ethernet port Setting up the remote connectionConfiguring the management module for remote access Ethernet link LEDCommunicating with the IBM Director software Configuring Wake on LAN in the BladeCenter unit Verifying your Wake on LAN configurationStarting the management and configuration program Linux-specific configurationUsing the management and configuration program Management and configuration program options Configuring the external Ethernet portSaving and restoring the configuration file Configuring the internal Ethernet portStarting the wizard Using IBM DirectorAbout the wizard Using Remote Deployment Manager Version 4.1 or later Configuring a switch moduleWhat to configure Supporting Ethernet failoverConfiguring the Ethernet controllers in the blade servers BladeCenter networking guidelinesGbps links L2 Switch Sharing resources among the blade servers BladeCenter Type 8677 Installation and User’s Guide Solving problems Diagnostic tools overviewTroubleshooting charts Monitor problemsBlower module problems Power problemsManagement module problems Options problems Light path diagnostics featureLight path diagnostics LEDs Lit LED Cause Action BladeCenter system LED panelLit LED Cause Action Power module Appendix A. Getting help and technical assistance Before you callSoftware service and support Hardware service and support Part 1 General Terms What this Warranty CoversWhat this Warranty Does not Cover Part 1 General TermsExchange of a Machine or Part How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Your Additional ResponsibilitiesLimitation of Liability Jurisdiction Part 2 Country-unique TermsGoverning Law United States Hong Kong S.A.R. of China and Macau S.A.R. of China Malaysia Following Terms Apply to ALL Emea Countries Arbitration The following is added under this heading Following Terms Apply to ALL EU Countries Following paragraphs are added to this section Egypt Hungary Items for Which IBM is Not Liable SlovakiaTypes of Warranty Service Part 3 Warranty InformationWarranty Period Customer Replaceable Unit CRU ServiceCustomer Carry-In or Mail-In Service On-site ServiceCourier or Depot Service EU Country Telephone ListAppendix C. Notices Edition noticeTrademarks Important notesProduct recycling and disposal Battery return program Industry Canada Class a emission compliance statement Electronic emission noticesFederal Communications Commission FCC statement European Union EMC Directive conformance statementAppendix C. Notices Macedonia former Yugoslav Republic of, Madagascar, Mali Appendix C. Notices BladeCenter Type 8677 Installation and User’s Guide Index RAS Index BladeCenter Type 8677 Installation and User’s Guide Page Part Number 59P6595