IBM 8677 manual On-site Service, Courier or Depot Service, Customer Carry-In or Mail-In Service

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IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM’s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement.

2.On-site Service

IBM or your reseller will either repair or exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to an IBM service center.

3.Courier or Depot Service*

You will disconnect the failing Machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification.

4.Customer Carry-In or Mail-In Service

You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.

* This type of service is called ThinkPad® EasyServ or EasyServ in some countries.

The IBM Machine Warranty World Wide Web site at http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM Limited Warranty for Machines, a Glossary of IBM definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to Product Support pages. The IBM Statement of Limited Warranty is also available on this site in 29 languages.

To obtain warranty service contact IBM or your IBM reseller. In Canada or the United States, call 1-800-IBM-SERV (426-7378). In the EU countries, see the telephone numbers below.

EU Country Telephone List

Phone numbers are subject to change without notice.

Austria --

43-1-24592-5901

Italy -- 39-02-482-9202

 

 

 

Belgium --

02-718-4339

Luxembourg -- 352-360385-1

 

 

 

Denmark

-- 4520-8200

Netherlands -- 020-514-5770

 

 

 

Finland --

358-9-4591

Portugal -- 351-21-7915-147

 

 

 

France --

0238-557-450

Spain -- 34-91-662-4916

 

 

 

Germany

-- 07032-15-4920

Sweden -- 46-8-477-4420

 

 

 

Greece --

30-210-688-1220

United Kingdom -- 01475-555-055

 

 

 

Ireland --

353-1-815-4000

 

 

 

 

76BladeCenter Type 8677: Installation and User’s Guide

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Contents Installation and User’s Guide Server Support ERserver Page Contents Configuring your BladeCenter unit Chapter Sharing resources among the blade serversAppendix A. Getting help and technical assistance Appendix C. Notices Vi BladeCenter Type 8677 Installation and User’s Guide Safety ViiTo Connect To Disconnect Do not ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb ≥ 55 kg 121.2 lb Safety Xii BladeCenter Type 8677 Installation and User’s Guide This Installation and User’s Guide provides information to IntroductionFront System requirements Using the IBM Documentation BrowserAbout your documentation CD Starting the IBM Documentation BrowserUsing the search feature Related publicationsIntroduction Features and specifications Features and specificationsExpansion capabilities What your BladeCenter unit offersIBM Enterprise X-Architecture technology Hot-swap capabilitiesSystem-management capabilities Redundancy capabilitiesRedundant network connection capabilities Network environment supportReliability, availability, and serviceability Major components of the BladeCenter Type 8677 unit CD-ROMFront view Rear viewBladeCenter Type 8677 Installation and User’s Guide Installation guidelines Installing optionsInstalling the BladeCenter unit in a rack Use safe practices when liftingSystem reliability considerations Handling static-sensitive devicesInstalling and removing modules BladeCenter modulesModules Power modules Installing a module Blower modulesInstalling options Removing a module Installing and removing the acoustic module option Installing the acoustic module optionInstalling and removing blade servers Removing the acoustic module optionInstalling a blade server Blade server expansion optionsLabel Removing a blade server Completing the installation Input/output connectorsMouse connector Video connectorKeyboard connector Remote management and console Ethernet connectorModule connectors BladeCenter unit power, controls, and indicators Starting the BladeCenter unitShutting down the BladeCenter unit BladeCenter components, controls, and LEDs Writeable area Rear system LED panel Module Ethernet activity System LED panel Configuring your BladeCenter unit Resolution Refresh rate Cabling the Ethernet port Setting up the remote connectionConfiguring the management module for remote access Ethernet link LEDCommunicating with the IBM Director software Configuring Wake on LAN in the BladeCenter unit Verifying your Wake on LAN configurationLinux-specific configuration Using the management and configuration programStarting the management and configuration program Management and configuration program options Configuring the external Ethernet portSaving and restoring the configuration file Configuring the internal Ethernet portUsing IBM Director About the wizardStarting the wizard Using Remote Deployment Manager Version 4.1 or later Configuring a switch moduleWhat to configure Supporting Ethernet failoverConfiguring the Ethernet controllers in the blade servers BladeCenter networking guidelinesGbps links L2 Switch Sharing resources among the blade servers BladeCenter Type 8677 Installation and User’s Guide Solving problems Diagnostic tools overviewTroubleshooting charts Monitor problemsPower problems Management module problemsBlower module problems Options problems Light path diagnostics featureLight path diagnostics LEDs Lit LED Cause Action BladeCenter system LED panelLit LED Cause Action Power module Appendix A. Getting help and technical assistance Before you callSoftware service and support Hardware service and support Part 1 General Terms What this Warranty CoversWhat this Warranty Does not Cover Part 1 General TermsExchange of a Machine or Part How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Your Additional ResponsibilitiesLimitation of Liability Part 2 Country-unique Terms Governing LawJurisdiction United States Hong Kong S.A.R. of China and Macau S.A.R. of China Malaysia Following Terms Apply to ALL Emea Countries Arbitration The following is added under this heading Following Terms Apply to ALL EU Countries Following paragraphs are added to this section Egypt Hungary Items for Which IBM is Not Liable SlovakiaTypes of Warranty Service Part 3 Warranty InformationWarranty Period Customer Replaceable Unit CRU ServiceCustomer Carry-In or Mail-In Service On-site ServiceCourier or Depot Service EU Country Telephone ListAppendix C. Notices Edition noticeTrademarks Important notesProduct recycling and disposal Battery return program Industry Canada Class a emission compliance statement Electronic emission noticesFederal Communications Commission FCC statement European Union EMC Directive conformance statementAppendix C. Notices Macedonia former Yugoslav Republic of, Madagascar, Mali Appendix C. Notices BladeCenter Type 8677 Installation and User’s Guide Index RAS Index BladeCenter Type 8677 Installation and User’s Guide Page Part Number 59P6595
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