IBM 8677 manual Reliability, availability, and serviceability

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Each of these two additional I/O modules provides one internal connection to the optional I/O expansion card, up to 14 internal connections per I/O module.

Reliability, availability, and serviceability

Three of the most important features in server design are reliability, availability, and serviceability (RAS). These factors help to ensure the integrity of the data stored on your blade server; that your blade server is available when you want to use it; and that should a failure occur, you can easily diagnose and repair the failure with minimal inconvenience.

The following is a list of some of the RAS features that your BladeCenter unit supports:

vShared key components, such as power, cooling, and I/O

vAll components serviced from the front or rear of the chassis

vAutomatic error retry and recovery

vAutomatic restart after a power failure

vBuilt-in monitoring for blower, power, temperature, and voltage

vBuilt-in monitoring for module redundancy

vCustomer support center 24 hours a day, 7 days a week2

vError codes and messages

vFault-resistant startup

vRemote system management through the management module

vRemote management module firmware upgrade

vRemote upgrade of blade server service processor microcode

vBuilt-in self-test (BIST)

vPredictive Failure Analysis (PFA) alerts

vRedundant components

Cooling fans (blowers) with speed-sensing capability

Power modules

Management modules

vHot-swap components

Cooling fans (blowers) with speed-sensing capability

Power modules

Management module

I/O modules

Blade servers

Media tray

vSystem automatic inventory at startup

vSystem error logging

2. Service availability will vary by country. Response time varies; may exclude holidays.

Chapter 1. Introduction 9

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Contents Installation and User’s Guide Server Support ERserver Page Contents Appendix A. Getting help and technical assistance Configuring your BladeCenter unitChapter Sharing resources among the blade servers Appendix C. Notices Vi BladeCenter Type 8677 Installation and User’s Guide Vii SafetyTo Connect To Disconnect Do not ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb ≥ 55 kg 121.2 lb Safety Xii BladeCenter Type 8677 Installation and User’s Guide Introduction This Installation and User’s Guide provides information toFront Starting the IBM Documentation Browser Using the IBM Documentation BrowserAbout your documentation CD System requirementsRelated publications Using the search featureIntroduction Features and specifications Features and specificationsHot-swap capabilities What your BladeCenter unit offersIBM Enterprise X-Architecture technology Expansion capabilitiesNetwork environment support Redundancy capabilitiesRedundant network connection capabilities System-management capabilitiesReliability, availability, and serviceability CD-ROM Major components of the BladeCenter Type 8677 unitRear view Front viewBladeCenter Type 8677 Installation and User’s Guide Use safe practices when lifting Installing optionsInstalling the BladeCenter unit in a rack Installation guidelinesHandling static-sensitive devices System reliability considerationsBladeCenter modules Installing and removing modulesModules Power modules Blower modules Installing a moduleInstalling options Removing a module Installing the acoustic module option Installing and removing the acoustic module optionRemoving the acoustic module option Installing and removing blade serversBlade server expansion options Installing a blade serverLabel Removing a blade server Input/output connectors Completing the installationRemote management and console Ethernet connector Video connectorKeyboard connector Mouse connectorModule connectors Starting the BladeCenter unit BladeCenter unit power, controls, and indicatorsShutting down the BladeCenter unit BladeCenter components, controls, and LEDs Writeable area Rear system LED panel Module Ethernet activity System LED panel Configuring your BladeCenter unit Resolution Refresh rate Ethernet link LED Setting up the remote connectionConfiguring the management module for remote access Cabling the Ethernet portCommunicating with the IBM Director software Verifying your Wake on LAN configuration Configuring Wake on LAN in the BladeCenter unitStarting the management and configuration program Linux-specific configurationUsing the management and configuration program Configuring the external Ethernet port Management and configuration program optionsConfiguring the internal Ethernet port Saving and restoring the configuration fileStarting the wizard Using IBM DirectorAbout the wizard Configuring a switch module Using Remote Deployment Manager Version 4.1 or laterSupporting Ethernet failover What to configureBladeCenter networking guidelines Configuring the Ethernet controllers in the blade serversGbps links L2 Switch Sharing resources among the blade servers BladeCenter Type 8677 Installation and User’s Guide Diagnostic tools overview Solving problemsMonitor problems Troubleshooting chartsBlower module problems Power problemsManagement module problems Light path diagnostics feature Options problemsLit LED Cause Action BladeCenter system LED panel Light path diagnostics LEDsLit LED Cause Action Power module Before you call Appendix A. Getting help and technical assistanceSoftware service and support Hardware service and support Part 1 General Terms What this Warranty CoversWhat this Warranty Does not Cover Part 1 General TermsYour Additional Responsibilities How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Exchange of a Machine or PartLimitation of Liability Jurisdiction Part 2 Country-unique TermsGoverning Law United States Hong Kong S.A.R. of China and Macau S.A.R. of China Malaysia Following Terms Apply to ALL Emea Countries Arbitration The following is added under this heading Following Terms Apply to ALL EU Countries Following paragraphs are added to this section Egypt Hungary Slovakia Items for Which IBM is Not LiableCustomer Replaceable Unit CRU Service Part 3 Warranty InformationWarranty Period Types of Warranty ServiceEU Country Telephone List On-site ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceEdition notice Appendix C. NoticesImportant notes TrademarksProduct recycling and disposal Battery return program European Union EMC Directive conformance statement Electronic emission noticesFederal Communications Commission FCC statement Industry Canada Class a emission compliance statementAppendix C. Notices Macedonia former Yugoslav Republic of, Madagascar, Mali Appendix C. Notices BladeCenter Type 8677 Installation and User’s Guide Index RAS Index BladeCenter Type 8677 Installation and User’s Guide Page Part Number 59P6595