Star Micronics LC-90 NX-1010 user manual Appendix a Troubleshooting, Testing the printer

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46Troubleshooting

Appendix A: Troubleshooting

The appendix tells you what you need to know if you experience problems with your printer. It tells you how to test the printer, how to check system software settings, and how to adjust the vertical alignment. In addition, there is information on actions to take for specific problems, and on the meanings of printer beep tones.

Warning!

The printer uses high voltage. Do not attempt any other repair or maintenance except as expressly recommended in this appendix. Unauthorized repair and maintenance not only exposes you to the danger of electrical shock, it also may damage your printer and void your warranty.

Testing the printer

There are three different tests you can use: a short test, a long test and a hexadecimal dump. The same operation is used to perform all three tests, and the test print that is performed is controlled by the setting you make with the User Setup Utility. For details on selecting the test print type with the User Setup Utility, see “Demo Print” on page 21.

❏To perform the demo print selected by the User Setup Utility, hold down the control panel’s Power button to enter the Sleep Mode.

❏Holding down the control panel’s PAPER button, press the Power button and then release both buttons at the same time.

❏To stop demo printing hold down the Power button to enter the Sleep Mode.

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Contents LC-90 NX-1010 VDE Statement Trademark acknowledgments About this manual ChapterContents Using the Printer with MS-DOS Other Printing FeaturesChapter a Troubleshooting Control Panel OperationsPrinter Setup Choosing a place for the printerPrinter Setup Unpacking the printerGeneral guide General guideOpening the front cover Installing the ribbon cartridge Installing the ribbon cartridgeInstalling the paper support Connecting to your computer Connecting to your computerPrinter Setup Connecting to a power outlet Connecting to a power outletLoading paper Paper guide Loading paper Detaching the automatic sheet feeder Detaching the automatic sheet feeder Re-installing the automatic sheet feeder User Setup Utility Installing the User Setup UtilityUser Setup Utility Execute the command that installs the User Setup UtilityStarting up the User Setup Utility Starting up the User Setup UtilityChanging User Setup Utility parameter settings To select a windowTo select a parameter box About parameter boxesUsing the General window Using the General windowTo change a parameter setting Emulation NLQ DirectionSleep RAM usageDemo Print Using the Font window Print modeNLQ Font PitchUsing the Font window Font lockZero style CountryUsing the Paper window LengthLine Spacing Auto LF with CRUsing the Paper window Timeout PrintingTop Margin Paper OutAdjusting the printer’s vertical alignment Draft-10/12cpiCURRENT +10Changing the printer port Changing the printer portSaving changed setup data in the current configuration file Saving setup data as a new configuration fileEnter Returning to default settings Importing setup data from a configuration fileImporting setup data from a configuration file Exiting the User Setup Utility Using the Help windowUsing the Printer with Windows Setting up for printing with Microsoft WindowsUsing the Printer with Windows Getting ready to print Getting ready to printPrinting a document Printing a document Installing TrueType fonts Selecting fonts in Windows applicationsTo restore full power from the Sleep Mode To enter the Sleep ModeControl Panel Operations To switch between the Ready and Not-Ready Modes ErrorsTo feed single-sheet paper into the printer To eject single-sheet paper from the printerPaper Handling Selecting paper typesSingle-Sheet Paper Manual Sheet Feeding Single-Sheet Paper Automatic Sheet FeedingAdjusting for paper thickness Paper HandlingAutomatic sheet feeding Manual sheet feedingClearing paper jams Automatic sheet feedingPaper release levers Using the Printer with MS-DOS Setting up for printing with MS-DOSUsing the Printer with MS-DOS Selecting fonts in MS-DOS applicationsOther Printing Features How to pause printingLine feed Form feedTesting the printer Appendix a TroubleshootingTroubleshooting Long test Short testHexadecimal dump Troubleshooting Troubleshooting guide Problem Possible CauseWrong emulation is Check the emulation Choose a different line Return the printer to your Right during printing Right during printing Interference from nearby Checking system software settings in Windows To check the default printer selectionTo check the application printer selection To check the portChecking system software settings in MS-DOS Checking the port settings in the User Setup UtilityAppendix B Specifications Printing Speed Pitch Draft cps/dpiSpecifications Paper Single-sheet manual feedingNow preparing the acrobat data Appendix F Glossary Parallel 7, 27, 55, 56 carton contents MS-DOS MS-DOS Customer service information

LC-90 NX-1010 specifications

The Star Micronics LC-90 NX-1010 is an advanced point-of-sale (POS) printer that embodies the perfect blend of innovation, reliability, and usability. Designed to meet the needs of modern retail environments, this printer is known for its speed, efficiency, and excellent print quality.

One of the key features of the LC-90 NX-1010 is its thermal printing technology, which allows for fast and silent operation, making it ideal for busy retail settings where quick transaction times are essential. With a print speed of up to 250 mm per second, it ensures that receipts are produced promptly, minimizing wait times for customers. This level of efficiency is complemented by the ability to print high-quality graphics and text, ensuring that receipts are not just functional but also visually appealing.

The LC-90 NX-1010 offers versatile connectivity options. It comes equipped with USB, Ethernet, and serial interfaces, allowing it to seamlessly integrate into various POS systems. This flexibility allows businesses to adapt the printer to their specific needs without major overhauls of existing systems. Furthermore, the printer supports multiple operating systems, including Windows and Linux, which broadens its usability across different platforms.

Another notable feature is the printer's robust design. Built for durability, the LC-90 NX-1010 can withstand the rigors of high-volume printing environments, making it a reliable choice for retail, hospitality, and other commercial applications. Its compact form factor allows it to fit into tight spaces without sacrificing functionality.

In terms of ease of use, the LC-90 NX-1010 simplifies maintenance with its easy paper-loading system and user-friendly interface. This minimizes downtime, ensuring that businesses can operate smoothly without interruptions.

Additionally, energy efficiency is a significant advantage of the LC-90 NX-1010. It is designed to consume less power compared to traditional printers, contributing to lower operational costs and promoting environmentally friendly practices.

In summary, the Star Micronics LC-90 NX-1010 is a cutting-edge POS printer that excels not only in performance but also in connectivity, durability, and energy efficiency. Its combination of fast printing speed, versatile connectivity options, and user-friendly features make it an outstanding choice for any business looking to enhance its transaction processing capabilities. This printer stands as a testament to Star Micronics' commitment to quality and innovation in the point-of-sale printing industry.
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