Star Micronics LC-90 NX-1010 user manual Return the printer to your

Page 58

52 Troubleshooting

Problem

Possible Cause

Recommended Action

 

 

 

Text and graphics are

The print head is damaged.

Return the printer to your

malformed.

 

dealer for repair.

Print quality is poor.

 

 

 

 

 

Forms are smudged.

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

Printing is too dark.

paper being used.

using. See “Adjusting for

 

 

paper thickness” on page 40.

 

 

 

 

The ribbon is jammed,

Make sure that the ribbon

 

twisted, or not set correctly

cartridge is installed

 

between the print head and

correctly. See “Installing the

 

the print head shield.

ribbon cartridge” on page 5.

 

 

 

 

Print head shield is damaged

Return it to your dealer for

 

or missing.

repair.

 

 

 

Printer case is hot.

The printer’s air vents are

Switch off the printer and let

 

blocked or obstructed.

it cool. Check the air vents

 

 

on the bottom of the printer

 

 

to see if they are blocked.

 

 

Remove the obstruction is

 

 

possible. If the problem

 

 

persists, return the printer to

 

 

your dealer for repair.

 

 

 

Printer makes excessive

The front cover is removed.

Replace the front cover.

noise.

 

 

The printer is vibrating.

Move any objects that are

 

 

 

touching the printer.

 

 

 

 

 

Make sure that the printer is

 

 

on a level steady surface.

 

 

 

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Contents LC-90 NX-1010 VDE Statement Trademark acknowledgments About this manual ChapterContents Chapter a Troubleshooting Using the Printer with MS-DOSOther Printing Features Control Panel OperationsPrinter Setup Choosing a place for the printerPrinter Setup Unpacking the printerGeneral guide General guideOpening the front cover Installing the ribbon cartridge Installing the ribbon cartridgeInstalling the paper support Connecting to your computer Connecting to your computerPrinter Setup Connecting to a power outlet Connecting to a power outletLoading paper Paper guide Loading paper Detaching the automatic sheet feeder Detaching the automatic sheet feeder Re-installing the automatic sheet feeder User Setup Utility Installing the User Setup UtilityUser Setup Utility Execute the command that installs the User Setup UtilityStarting up the User Setup Utility Starting up the User Setup UtilityTo select a parameter box Changing User Setup Utility parameter settingsTo select a window About parameter boxesUsing the General window Using the General windowTo change a parameter setting Emulation NLQ DirectionSleep RAM usageDemo Print NLQ Font Using the Font windowPrint mode PitchZero style Using the Font windowFont lock CountryLine Spacing Using the Paper windowLength Auto LF with CRTop Margin Using the Paper windowTimeout Printing Paper OutAdjusting the printer’s vertical alignment Draft-10/12cpiCURRENT +10Changing the printer port Changing the printer portSaving changed setup data in the current configuration file Saving setup data as a new configuration fileEnter Returning to default settings Importing setup data from a configuration fileImporting setup data from a configuration file Exiting the User Setup Utility Using the Help windowUsing the Printer with Windows Setting up for printing with Microsoft WindowsUsing the Printer with Windows Getting ready to print Getting ready to printPrinting a document Printing a document Installing TrueType fonts Selecting fonts in Windows applicationsTo restore full power from the Sleep Mode To enter the Sleep ModeControl Panel Operations To feed single-sheet paper into the printer To switch between the Ready and Not-Ready ModesErrors To eject single-sheet paper from the printerSingle-Sheet Paper Manual Sheet Feeding Paper HandlingSelecting paper types Single-Sheet Paper Automatic Sheet FeedingAdjusting for paper thickness Paper HandlingClearing paper jams Automatic sheet feedingManual sheet feeding Automatic sheet feedingPaper release levers Using the Printer with MS-DOS Setting up for printing with MS-DOSUsing the Printer with MS-DOS Selecting fonts in MS-DOS applicationsLine feed Other Printing FeaturesHow to pause printing Form feedTesting the printer Appendix a TroubleshootingTroubleshooting Long test Short testHexadecimal dump Troubleshooting Troubleshooting guide Problem Possible CauseWrong emulation is Check the emulation Choose a different line Return the printer to your Right during printing Right during printing Interference from nearby To check the application printer selection Checking system software settings in WindowsTo check the default printer selection To check the portChecking system software settings in MS-DOS Checking the port settings in the User Setup UtilityAppendix B Specifications Printing Speed Pitch Draft cps/dpiSpecifications Paper Single-sheet manual feedingNow preparing the acrobat data Appendix F Glossary Parallel 7, 27, 55, 56 carton contents MS-DOS MS-DOS Customer service information

LC-90 NX-1010 specifications

The Star Micronics LC-90 NX-1010 is an advanced point-of-sale (POS) printer that embodies the perfect blend of innovation, reliability, and usability. Designed to meet the needs of modern retail environments, this printer is known for its speed, efficiency, and excellent print quality.

One of the key features of the LC-90 NX-1010 is its thermal printing technology, which allows for fast and silent operation, making it ideal for busy retail settings where quick transaction times are essential. With a print speed of up to 250 mm per second, it ensures that receipts are produced promptly, minimizing wait times for customers. This level of efficiency is complemented by the ability to print high-quality graphics and text, ensuring that receipts are not just functional but also visually appealing.

The LC-90 NX-1010 offers versatile connectivity options. It comes equipped with USB, Ethernet, and serial interfaces, allowing it to seamlessly integrate into various POS systems. This flexibility allows businesses to adapt the printer to their specific needs without major overhauls of existing systems. Furthermore, the printer supports multiple operating systems, including Windows and Linux, which broadens its usability across different platforms.

Another notable feature is the printer's robust design. Built for durability, the LC-90 NX-1010 can withstand the rigors of high-volume printing environments, making it a reliable choice for retail, hospitality, and other commercial applications. Its compact form factor allows it to fit into tight spaces without sacrificing functionality.

In terms of ease of use, the LC-90 NX-1010 simplifies maintenance with its easy paper-loading system and user-friendly interface. This minimizes downtime, ensuring that businesses can operate smoothly without interruptions.

Additionally, energy efficiency is a significant advantage of the LC-90 NX-1010. It is designed to consume less power compared to traditional printers, contributing to lower operational costs and promoting environmentally friendly practices.

In summary, the Star Micronics LC-90 NX-1010 is a cutting-edge POS printer that excels not only in performance but also in connectivity, durability, and energy efficiency. Its combination of fast printing speed, versatile connectivity options, and user-friendly features make it an outstanding choice for any business looking to enhance its transaction processing capabilities. This printer stands as a testament to Star Micronics' commitment to quality and innovation in the point-of-sale printing industry.
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