Star Micronics LC-90 NX-1010 user manual Troubleshooting guide, Problem Possible Cause

Page 55

49

Troubleshooting guide

Use the following table to help track down the causes of problems and to determine the best solution to deal with them.

Problem	Possible Cause	Recommended Action

The READY indicator does	The printer is not receiving	Check whether the power
not light or ﬂash.	power.	cord is correctly plugged into
		the power outlet.

		Check whether the power
		outlet is working by
		unplugging the printer and
		plugging in another device.

Printer sounds like it is	The ribbon is jammed,	Make sure that the ribbon
printing, but it is not.	twisted, or not set correctly	cartridge is installed
	between the print head and	correctly. See “You can
Printing is weak.	the print head shield.	completely remove the front
		cover from the printer.
		However, we recommend
		that you normally leave it in
		place. The cover protects
		against objects getting into
		the printer, and it cuts down
		on printer noise.” on page 4.

	The printer is not set up	Set up the printer for the
	correctly for the thickness of	paper thickness you are
	paper you are using.	using. See “Adjusting for
		paper thickness” on page 40.

Image 55

Contents LC-90 NX-1010 VDE Statement Trademark acknowledgments Chapter About this manualContents Control Panel Operations Using the Printer with MS-DOSOther Printing Features Chapter a TroubleshootingChoosing a place for the printer Printer SetupUnpacking the printer Printer SetupGeneral guide General guideOpening the front cover Installing the ribbon cartridge Installing the ribbon cartridgeInstalling the paper support Connecting to your computer Connecting to your computerPrinter Setup Connecting to a power outlet Connecting to a power outletLoading paper Paper guide Loading paper Detaching the automatic sheet feeder Detaching the automatic sheet feeder Re-installing the automatic sheet feeder Installing the User Setup Utility User Setup UtilityExecute the command that installs the User Setup Utility User Setup UtilityStarting up the User Setup Utility Starting up the User Setup UtilityAbout parameter boxes Changing User Setup Utility parameter settingsTo select a window To select a parameter boxUsing the General window Using the General windowTo change a parameter setting NLQ Direction EmulationSleep RAM usageDemo Print Pitch Using the Font windowPrint mode NLQ FontCountry Using the Font windowFont lock Zero styleAuto LF with CR Using the Paper windowLength Line SpacingPaper Out Using the Paper windowTimeout Printing Top MarginDraft-10/12cpiCURRENT +10 Adjusting the printer’s vertical alignmentChanging the printer port Changing the printer portSaving changed setup data in the current conﬁguration ﬁle Saving setup data as a new conﬁguration ﬁleEnter Returning to default settings Importing setup data from a conﬁguration ﬁleImporting setup data from a configuration file Using the Help window Exiting the User Setup UtilitySetting up for printing with Microsoft Windows Using the Printer with WindowsUsing the Printer with Windows Getting ready to print Getting ready to printPrinting a document Printing a document Selecting fonts in Windows applications Installing TrueType fontsTo restore full power from the Sleep Mode To enter the Sleep ModeControl Panel Operations To eject single-sheet paper from the printer To switch between the Ready and Not-Ready ModesErrors To feed single-sheet paper into the printerSingle-Sheet Paper Automatic Sheet Feeding Paper HandlingSelecting paper types Single-Sheet Paper Manual Sheet FeedingPaper Handling Adjusting for paper thicknessAutomatic sheet feeding Automatic sheet feedingManual sheet feeding Clearing paper jamsPaper release levers Setting up for printing with MS-DOS Using the Printer with MS-DOSSelecting fonts in MS-DOS applications Using the Printer with MS-DOSForm feed Other Printing FeaturesHow to pause printing Line feed Testing the printer Appendix a Troubleshooting Troubleshooting Long test Short testHexadecimal dump Troubleshooting Problem Possible Cause Troubleshooting guideWrong emulation is Check the emulation Choose a different line Return the printer to your Right during printing Right during printing Interference from nearby To check the port Checking system software settings in WindowsTo check the default printer selection To check the application printer selectionChecking the port settings in the User Setup Utility Checking system software settings in MS-DOSPrinting Speed Pitch Draft cps/dpi Appendix B SpeciﬁcationsPaper Single-sheet manual feeding SpecificationsNow preparing the acrobat data Appendix F Glossary Parallel 7, 27, 55, 56 carton contents MS-DOS MS-DOS Customer service information