Star Micronics LC-90 NX-1010 user manual Troubleshooting guide, Problem Possible Cause

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Troubleshooting guide

Use the following table to help track down the causes of problems and to determine the best solution to deal with them.

Problem

Possible Cause

Recommended Action

 

 

 

The READY indicator does

The printer is not receiving

Check whether the power

not light or flash.

power.

cord is correctly plugged into

 

 

the power outlet.

 

 

 

 

 

Check whether the power

 

 

outlet is working by

 

 

unplugging the printer and

 

 

plugging in another device.

 

 

 

Printer sounds like it is

The ribbon is jammed,

Make sure that the ribbon

printing, but it is not.

twisted, or not set correctly

cartridge is installed

 

between the print head and

correctly. See “You can

Printing is weak.

the print head shield.

completely remove the front

 

 

cover from the printer.

 

 

However, we recommend

 

 

that you normally leave it in

 

 

place. The cover protects

 

 

against objects getting into

 

 

the printer, and it cuts down

 

 

on printer noise.” on page 4.

 

 

 

 

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

 

paper you are using.

using. See “Adjusting for

 

 

paper thickness” on page 40.

 

 

 

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Contents LC-90 NX-1010 VDE Statement Trademark acknowledgments Chapter About this manualContents Control Panel Operations Using the Printer with MS-DOSOther Printing Features Chapter a TroubleshootingChoosing a place for the printer Printer SetupUnpacking the printer Printer SetupGeneral guide General guideOpening the front cover Installing the ribbon cartridge Installing the ribbon cartridgeInstalling the paper support Connecting to your computer Connecting to your computerPrinter Setup Connecting to a power outlet Connecting to a power outletLoading paper Paper guide Loading paper Detaching the automatic sheet feeder Detaching the automatic sheet feeder Re-installing the automatic sheet feeder Installing the User Setup Utility User Setup UtilityExecute the command that installs the User Setup Utility User Setup UtilityStarting up the User Setup Utility Starting up the User Setup UtilityAbout parameter boxes Changing User Setup Utility parameter settingsTo select a window To select a parameter boxUsing the General window Using the General windowTo change a parameter setting NLQ Direction EmulationSleep RAM usageDemo Print Pitch Using the Font windowPrint mode NLQ FontCountry Using the Font windowFont lock Zero styleAuto LF with CR Using the Paper windowLength Line SpacingPaper Out Using the Paper windowTimeout Printing Top MarginDraft-10/12cpiCURRENT +10 Adjusting the printer’s vertical alignmentChanging the printer port Changing the printer portSaving changed setup data in the current configuration file Saving setup data as a new configuration fileEnter Returning to default settings Importing setup data from a configuration fileImporting setup data from a configuration file Using the Help window Exiting the User Setup UtilitySetting up for printing with Microsoft Windows Using the Printer with WindowsUsing the Printer with Windows Getting ready to print Getting ready to printPrinting a document Printing a document Selecting fonts in Windows applications Installing TrueType fontsTo restore full power from the Sleep Mode To enter the Sleep ModeControl Panel Operations To eject single-sheet paper from the printer To switch between the Ready and Not-Ready ModesErrors To feed single-sheet paper into the printerSingle-Sheet Paper Automatic Sheet Feeding Paper HandlingSelecting paper types Single-Sheet Paper Manual Sheet FeedingPaper Handling Adjusting for paper thicknessAutomatic sheet feeding Automatic sheet feedingManual sheet feeding Clearing paper jamsPaper release levers Setting up for printing with MS-DOS Using the Printer with MS-DOSSelecting fonts in MS-DOS applications Using the Printer with MS-DOSForm feed Other Printing FeaturesHow to pause printing Line feedTesting the printer Appendix a TroubleshootingTroubleshooting Long test Short testHexadecimal dump Troubleshooting Problem Possible Cause Troubleshooting guideWrong emulation is Check the emulation Choose a different line Return the printer to your Right during printing Right during printing Interference from nearby To check the port Checking system software settings in WindowsTo check the default printer selection To check the application printer selectionChecking the port settings in the User Setup Utility Checking system software settings in MS-DOSPrinting Speed Pitch Draft cps/dpi Appendix B SpecificationsPaper Single-sheet manual feeding SpecificationsNow preparing the acrobat data Appendix F Glossary Parallel 7, 27, 55, 56 carton contents MS-DOS MS-DOS Customer service information

LC-90 NX-1010 specifications

The Star Micronics LC-90 NX-1010 is an advanced point-of-sale (POS) printer that embodies the perfect blend of innovation, reliability, and usability. Designed to meet the needs of modern retail environments, this printer is known for its speed, efficiency, and excellent print quality.

One of the key features of the LC-90 NX-1010 is its thermal printing technology, which allows for fast and silent operation, making it ideal for busy retail settings where quick transaction times are essential. With a print speed of up to 250 mm per second, it ensures that receipts are produced promptly, minimizing wait times for customers. This level of efficiency is complemented by the ability to print high-quality graphics and text, ensuring that receipts are not just functional but also visually appealing.

The LC-90 NX-1010 offers versatile connectivity options. It comes equipped with USB, Ethernet, and serial interfaces, allowing it to seamlessly integrate into various POS systems. This flexibility allows businesses to adapt the printer to their specific needs without major overhauls of existing systems. Furthermore, the printer supports multiple operating systems, including Windows and Linux, which broadens its usability across different platforms.

Another notable feature is the printer's robust design. Built for durability, the LC-90 NX-1010 can withstand the rigors of high-volume printing environments, making it a reliable choice for retail, hospitality, and other commercial applications. Its compact form factor allows it to fit into tight spaces without sacrificing functionality.

In terms of ease of use, the LC-90 NX-1010 simplifies maintenance with its easy paper-loading system and user-friendly interface. This minimizes downtime, ensuring that businesses can operate smoothly without interruptions.

Additionally, energy efficiency is a significant advantage of the LC-90 NX-1010. It is designed to consume less power compared to traditional printers, contributing to lower operational costs and promoting environmentally friendly practices.

In summary, the Star Micronics LC-90 NX-1010 is a cutting-edge POS printer that excels not only in performance but also in connectivity, durability, and energy efficiency. Its combination of fast printing speed, versatile connectivity options, and user-friendly features make it an outstanding choice for any business looking to enhance its transaction processing capabilities. This printer stands as a testament to Star Micronics' commitment to quality and innovation in the point-of-sale printing industry.
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