Xantrex Technology 400 Plus, 400 R Troubleshooting Reference, Problem Possible Cause Solution

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Troubleshooting

Troubleshooting Reference

WARNING: Electric shock hazard

Do not remove the cover of the XPower Powerpack or disassemble the XPower Powerpack except to replace the internal battery or

250A fuse. The XPower Powerpack does not contain any internal user-serviceable parts and attempting to service the unit yourself could result in electrical shock or burn.

Table 5-1Troubleshooting reference

 

Problem

Possible Cause

Solution

 

 

 

 

 

 

 

AC appliance

AC appliance rated

Use an AC appliance with a power

 

 

will not

more than 320 W, the

rating less than 320 W.

 

 

operate;

safety overload has

 

 

 

audible alarm

tripped.

 

 

 

is not

AC appliance is rated

AC appliance may exceed the

 

 

sounding.

 

 

 

less than 320 W, high

XPower Powerpack’s surge

 

 

 

starting surge has

capability. Use an AC appliance with

 

 

 

tripped the safety

a starting surge within the XPower

 

 

 

overload.

Powerpack surge rating.

 

 

 

 

 

 

 

Overload

Appliance power

Unplug the appliance and confirm

 

 

shutdown

requirements exceed

that the appliance’s power

 

 

 

the capability of the

requirement is 320 Wac/144Wdc or

 

 

 

XPower Powerpack.

less before attempting to restart the

 

 

 

 

appliance.

 

 

 

 

 

 

 

AC appliance

Battery has discharged

Turn the AC Outlet ON/OFF switch

 

 

will not

to 10.5 V.

off and recharge the XPower

 

 

operate;

 

Powerpack.

 

 

audible alarm

 

 

 

 

is sounding.

Inverter has

Turn the AC Outlet ON/OFF switch

 

 

 

overheated due to poor

off and allow the XPower

 

 

 

ventilation or

Powerpack to cool for 15 minutes or

 

 

 

excessively warm

more. Clear blocked fan opening or

 

 

 

environmental

remove objects covering the unit,

 

 

 

conditions.

then restart the XPower Powerpack.

 

 

 

 

Move to a cooler environment.

 

 

 

 

 

 

 

 

 

 

 

5-2

975-0162-01-01

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Contents Powerpack 400 R Owner’s GuideDate and Revision Purpose Conventions UsedReferences to XPower Powerpack Related InformationImportant Safety Instructions Figure i Basic Safety Important Safety Instructions Precautions When Working With Batteries 975-0162-01-01 Vii Precautions for Using Rechargeable Appliances Contents Operation Maintenance TroubleshootingSpecifications Xii Figures Xiv About the XPower Powerpack IntroductionComprehensive Protection Automatic OverloadLow Battery Protection Jump-Start Cables Safety FuseOverheating Features ContentsXPower Powerpack Features Front PanelFeature Description DC Power Socket canStorage Compartment Compressor Nozzle Adaptor compartmentRadio XPower Powerpack 400 R only Back Panel Radio Enlargement5Air Compressor Features Air CompressorLight ON/OFF Switch 400 Plus Light ON/OFF/Pulse Switch 400R Emergency Light and Jump-Start PortAccessories 7Accessories and Accessory BagOperation Operating Conditions and GuidelinesDry Cool Ventilated Safe Protected from battery gases Choosing a LocationRecharging the XPower Powerpack Battery Charging with the AC Charger 2Charging with AC Power Charging with the DC-to-DC Accessory Cable 3Charging with DC Power Recharging with a Generator’s Regulated 12 Vdc Outlet Recharging From a Solar Panel To recharge with a solar panelChecking the State-of-Charge 5Checking the State-of-ChargeAC Appliances AC Appliance Watts a Hours bLow-Battery Alarm Operating AC AppliancesOverload Protection Vdc Appliances Vdc Appliance Watts a Hours bOperating DC Appliances 7Operating AC AppliancesRequired How to Condition Action Control Panel OperationCharging Status Jump-Starting a Vehicle’s Engine To jump-start a vehicle or boat engine Using the Emergency Light 10Emergency Light11Using the Emergency Light Using the Air Compressor 12XPower Powerpack Air Compressor Over-Temperature Safety Protection To use a Nozzle AdapterInflating Tires TiresBicycle Tires Other InflatablesTo inflate your vehicle, motorcycle, or bicycle tires Inflating Small Sports Equipment To inflate small sports equipmentPower Draw Radio FeaturesListening to the AM Band Required How to Condition Required Action Radio OperationConnecting to an External Battery 18Basic Jump-start Cable Safety 19Connecting the XPower Powerpack to an External Battery Maintenance Battery MaintenanceReplacing the Internal Battery Battery LifeObtaining a Replacement Battery Battery Capacity AhBattery Replacement Procedure FastenersReplacing the Incandescent Light To replace a light bulbReplacing the External Fuse To replace the external fuseRecycling Maintenance 975-0162-01-01 Specifications Electrical SpecificationsDC Section AC Power Section Internal Battery Charging Controller SystemRadio XPower Powerpack 400 R only AccessoriesAir Compressor Physical Specifications XPower Powerpack Physical specifications Plus 400 RTroubleshooting Common ProblemsBuzz in Audio Equipment Television InterferenceTroubleshooting Reference Problem Possible Cause Solution1Troubleshooting reference Charging Green Voltage at the AC Use AC wall outlet that supplies 1Troubleshooting reference Warranty and Return WarrantyDisclaimer ProductReturn Material Authorization Policy ExclusionsReturn Procedure Out of Warranty ServiceInformation About Your System Serial Number Purchased From Purchase DateWA-6