Xantrex Technology 400 Plus, 400 R manual Warranty and Return

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Warranty and Return

Warranty

What does this warranty cover? This Limited Warranty is provided by Xantrex Technology Inc. ("Xantrex") and covers defects in workmanship and materials in your XPower Powerpack 400 Plus and XPower Powerpack 400 R. This warranty period lasts for 6 months from the date of purchase at the point of sale to you, the original end user customer. You require proof of purchase to make warranty claims.

What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of charge, provided that you notify Xantrex of the product defect within the Warranty Period, and provided that Xantrex through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty.

Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and building replacement products. Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property of Xantrex.

Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer Service for details on freight policy for return shipments outside of the contiguous United States and Canada.

How do you get service? If your product requires troubleshooting or warranty service, contact your dealer.

If you are unable to contact your dealer, or the dealer is unable to provide service, contact Xantrex directly at:

Phone:

1 360-925-5059

Fax:

1 360-925-5143

Website:

www.xantrex.com/support

Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities.

What proof of purchase is required? In any warranty claim, dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex.

Proof of purchase may be in any one of the following forms:

•The dated purchase receipt from the original purchase of the product at point of sale to the end user, or

•The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM) status, or

•The dated invoice or purchase receipt showing the product exchanged under warranty

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Contents Owner’s Guide Powerpack 400 RDate and Revision Conventions Used PurposeRelated Information References to XPower PowerpackImportant Safety Instructions Figure i Basic Safety Important Safety Instructions Precautions When Working With Batteries 975-0162-01-01 Vii Precautions for Using Rechargeable Appliances Contents Operation Specifications MaintenanceTroubleshooting Xii Figures Xiv Introduction About the XPower PowerpackComprehensive Protection Automatic OverloadOverheating Low Battery ProtectionJump-Start Cables Safety Fuse Contents FeaturesFront Panel XPower Powerpack FeaturesDC Power Socket can Feature DescriptionCompressor Nozzle Adaptor compartment Storage CompartmentBack Panel Radio Enlargement Radio XPower Powerpack 400 R onlyAir Compressor 5Air Compressor FeaturesEmergency Light and Jump-Start Port Light ON/OFF Switch 400 Plus Light ON/OFF/Pulse Switch 400R7Accessories and Accessory Bag AccessoriesOperating Conditions and Guidelines OperationChoosing a Location Dry Cool Ventilated Safe Protected from battery gasesRecharging the XPower Powerpack Battery Charging with the AC Charger 2Charging with AC Power Charging with the DC-to-DC Accessory Cable 3Charging with DC Power Recharging with a Generator’s Regulated 12 Vdc Outlet To recharge with a solar panel Recharging From a Solar Panel5Checking the State-of-Charge Checking the State-of-ChargeAC Appliance Watts a Hours b AC AppliancesOperating AC Appliances Low-Battery AlarmOverload Protection Vdc Appliance Watts a Hours b Vdc Appliances7Operating AC Appliances Operating DC AppliancesControl Panel Operation Required How to Condition ActionCharging Status Jump-Starting a Vehicle’s Engine To jump-start a vehicle or boat engine 10Emergency Light Using the Emergency Light11Using the Emergency Light Using the Air Compressor 12XPower Powerpack Air Compressor To use a Nozzle Adapter Over-Temperature Safety ProtectionTires Inflating TiresBicycle Tires Other InflatablesTo inflate your vehicle, motorcycle, or bicycle tires To inflate small sports equipment Inflating Small Sports EquipmentListening to the AM Band Power DrawRadio Features Radio Operation Required How to Condition Required ActionConnecting to an External Battery 18Basic Jump-start Cable Safety 19Connecting the XPower Powerpack to an External Battery Battery Maintenance MaintenanceBattery Life Replacing the Internal BatteryBattery Capacity Ah Obtaining a Replacement BatteryFasteners Battery Replacement ProcedureTo replace a light bulb Replacing the Incandescent LightTo replace the external fuse Replacing the External FuseRecycling Maintenance 975-0162-01-01 DC Section SpecificationsElectrical Specifications Internal Battery Charging Controller System AC Power SectionAir Compressor Radio XPower Powerpack 400 R onlyAccessories XPower Powerpack Physical specifications Plus 400 R Physical SpecificationsCommon Problems TroubleshootingBuzz in Audio Equipment Television InterferenceProblem Possible Cause Solution Troubleshooting Reference1Troubleshooting reference Charging Green Voltage at the AC Use AC wall outlet that supplies 1Troubleshooting reference Warranty Warranty and ReturnProduct DisclaimerExclusions Return Material Authorization PolicyOut of Warranty Service Return ProcedureSerial Number Purchased From Purchase Date Information About Your SystemWA-6
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