Fujitsu C2111, C2010 manual Troubleshooting Table, Audio Problems, Media Player Drive Problems

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B5FH-5971.book Page 72 Thursday, May 23, 2002 4:13 PM

L i f e B o o k C S e r i e s N o t e b o o k – S e c t i o n S i x

TROUBLESHOOTING TABLE

Problem

Page

Audio Problems. . . . . . . . . . . . . . . . . . . . . . . . . . .page 72 Media Player Drive Problems. . . . . . . . . . . . . . . .page 72 Floppy Disk Drive Problems . . . . . . . . . . . . . . . .page 73 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . .page 73 Keyboard or Mouse Problems . . . . . . . . . . . . . . .page 74 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . .page 74 Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . .page 74

Problem

Page

USB Device Problems. . . . . . . . . . . . . . . . . . . . . . page 74 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 75 Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 75 Shutdown and Startup Problems . . . . . . . . . . . . page 77 Video Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . page 78 Miscellaneous Problems. . . . . . . . . . . . . . . . . . . . page 79

Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

 

 

Audio Problems

 

 

 

 

 

 

There is no sound

The volume is turned too low.

Adjust the volume control on your LifeBook note-

coming from the built-

 

book.

in speakers.

 

 

 

 

The software volume control is

Adjust the sound volume control settings in your

 

 

 

 

set too low.

software, operating system and applications.

 

 

 

 

 

 

Headphones are plugged into

Plugging in headphones disables the built-in

 

 

your LifeBook notebook.

speakers, remove the headphones.

 

 

 

 

 

 

BIOS audio settings are incorrect.

Set the BIOS setup utility to the default values within

 

 

 

the Multimedia Device Configuration menu. (See

 

 

 

BIOS Setup Utility on page 27 for more information)

 

 

 

 

 

 

Software driver is not configured

Refer to your application and operating system

 

 

correctly.

documentation for help.

 

 

 

 

Media Player Drive Problems

 

 

 

 

 

LifeBook notebook fails

The disc is not pushed down onto

Open media player tray and re-install the media disc

to recognize media discs.

raised center circle of the drive.

properly.

 

 

 

 

 

 

Media player tray is not latched

Push on the front of the media player tray until it

 

 

shut.

latches.

 

 

 

 

 

 

Setup utility is set to something

Revise BIOS settings for the Secondary Master

 

 

other than media player or Auto

Controller. (See BIOS Setup Utility on page 27 for

 

 

for Secondary Master Controller.

more information)

 

 

 

 

 

 

Wrong drive designator was used

Verify the drive designator used by the application is

 

 

for media player in the

the same as the one used by the operating system.

 

 

application.

When the operating system is booted from a media

 

 

 

player, drive designators are automatically adjusted.

 

 

 

 

 

 

Windows Media Player auto

Start the media player from the desktop or applica-

 

 

insert notification function is

tion software or re-enable the Windows media

 

 

disabled.

player auto insert notification function. (See Auto

 

 

 

Insert Notification Function on page 41 for more

 

 

 

information)

 

 

 

 

 

 

Media disc is dirty or defective.

Wipe the disc with a non-abrasive CD cleaning cloth

 

 

 

and reinsert. It if still will not work try another

 

 

 

media disc in the drive.

 

 

 

 

72

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Contents Copyright Declaration of ConformityF e B o o k C S e r i e s N o t e b o o k Table of Contents Troubleshooting Care and Maintenance B5FH-5971.book Page 4 Thursday, May 23, 2002 413 PM Preface B5FH-5971.book Page 2 Thursday, May 23, 2002 413 PM About this Guide WarrantyPreface Fujitsu Contact InformationB5FH-5971.book Page 4 Thursday, May 23, 2002 413 PM Getting to Know Your Computer B5FH-5971.book Page 6 Thursday, May 23, 2002 413 PM Overview UnpackingDrivers and Applications CD TOP and Front Components LEFT-SIDE Panel Components RIGHT-SIDE Panel Components Back Panel Components Main Unit and Configuration Label Lithium ion Battery BayBottom Components AC Adapter Indicator Status Indicator PanelPower Indicator Battery Level IndicatorNumlk Indicator Battery Charging IndicatorPC Card Access Indicators Capslock IndicatorNumeric Keypad Using the KeyboardKeyboard Windows KeysFunction Keys Setting the Hardware Volume Control Volume ControlControlling the Volume I N TClicking DOUBLE-CLICKINGTouchpad Control Adjustment DraggingScrolling LifeBook Application Panel Selector SwitchConfiguring Your Lifebook Application Panel Application Launch Media Player ButtonsUsing the Media Player To use the desktop control panel Application Panel SetupDesktop Control Panel Deactivating and Activating LifeBook Application PanelGetting Started B5FH-5971.book Page 24 Thursday, May 23, 2002 413 PM Connecting the AC Adapter Power SourcesConnecting the Power Adapters Connecting the Optional Auto/Airline AdapterDisplay Panel Adjusting Display Panel BrightnessUsing the Power Management Utility Windows 2000 only Opening the Display PanelPower on Boot SequenceBios Setup Utility Booting the System Windows Product Activation Windows XP onlyWhat are the benefits of registering? Installing Click MERegistering Your Lifebook Notebook How do I register my LifeBook notebook?Suspend Mode Power ManagementSUSPEND/RESUME/POWER on Button Hibernation SAVE-TO-DISK FeatureWindows Power Management Display TimeoutHard Disk Timeout Power OFFB5FH-5971.book Page 32 Thursday, May 23, 2002 413 PM User-Installable Features B5FH-5971.book Page 34 Thursday, May 23, 2002 413 PM Recharging the Batteries Lithium ion BatteryLow Battery State U T I O N SReplacing the Battery Shorted BatteriesLoading a Disk Ejecting a DiskPreparing a Disk for USE Media Player Drive Media Player SoftwareLoading a CD, DVD, CD-RW or Combo Media Using the Media Player Software Removing MediaUsing Dolby Headphone Using the Media Player on Battery PowerTo Watch a Movie on Battery Power Auto Insert Notification Function Disabling Auto Insert Notification FunctionConnecting AN Optical Digital Cable MiniDisc RecorderRemoving PC Cards Installing PC CardsPC Cards R N I N G SB5FH-5971.book Page 44 Thursday, May 23, 2002 413 PM Memory Upgrade Module Installing a Memory Upgrade ModuleRemoving a Memory Upgrade Module Checking the Computer Recognition of NEW Memory CapacityInstalled Displayed 511MBDevice Ports Video OUT Port Optical Digital AUDIO-OUT ConnectorStereo LINE-IN Jack Headphone JackB5FH-5971.book Page 50 Thursday, May 23, 2002 413 PM Using Integrated Wireless LAN B5FH-5971.book Page 52 Thursday, May 23, 2002 413 PM Federal Communications Commission statement FCC Regulatory InformationRegulatory Notes and Statements FCC Interference StatementWireless LAN Modes Using this Device Before Using this DeviceCharacteristics of the Device How to Handle This DeviceConnecting Windows 2000 Systems Setting ParametersWorkflow Network Settings TCP/IP SettingsNetwork Connection Windows Setting File and Printer Sharing for Microsoft Networks Checking the full computer name and workgroupSharing Printer Sharing Accessing Another ComputerSharing Files Checking the ConnectionConnecting Windows XP Systems Network Settings Network ConnectionSharing Checking the Connectivity Troubleshooting Troubleshooting TableType ipconfig directory\filename Windows Problem Possible Cause Possible Solution Windows XPSetting IP Addresses About IP AddressesSpecifications VCCTroubleshooting F e B o o k C S e r i e s N o t e b o o k S e c t i o n S i Identifying the Problem TroubleshootingFujitsu Service Assistant Specific ProblemsAudio Problems Troubleshooting TableProblem Media Player Drive ProblemsFloppy Disk Drive Problems Hard Drive ProblemsRegion code up to four times. After the fourth Modem Problems Keyboard or Mouse ProblemsMemory Problems USB, Parallel, or IR Device ProblemsPC Card Problems Power FailuresResume button. See Power Sources on page 25 for Shutdown and Startup Problems Utility on page 27 for more informationVideo Problems 8 for locationReinstall your device. See External Monitor Port on Power on Self Test Messages Emergency Media Player Tray Release Modem Result CodesDrivers and Applications CD Drive Image Special Edition DiseCare and Maintenance B5FH-5971.book Page 84 Thursday, May 23, 2002 413 PM Care and Maintenance Fujitsu Lifebook NotebookBatteries Floppy Disks and DrivesCaring for your Media DVD/CD/CD-R Media CarePC Cards Caring for your Media Player DriveB5FH-5971.book Page 88 Thursday, May 23, 2002 413 PM Specifications B5FH-5971.book Page 90 Thursday, May 23, 2002 413 PM Specifications Integrated Pointing Device PowerDimensions and Weight CommunicationsPRE-INSTALLED Software Environmental RequirementsBatteryAid Windows 2000 only EarthlinkFujitsu HotKey Windows XP only Regulatory Information FCC NoticesAvis Aux Utilisateurs Du Réseau Téléphonique Canadien E R T I S S E M E N TUL Notice For Authorized Repair Technicians OnlyB5FH-5971.book Page 98 Thursday, May 23, 2002 413 PM Glossary B5FH-5971.book Page 100 Thursday, May 23, 2002 413 PM Glossary Disk Drive Default ValueDisk DisketteLPT Port Lithium ion BatteryReset MegahertzResume Status IndicatorRestart Serial PortWi-Fi Compatible Write ProtectB5FH-5971.book Page 106 Thursday, May 23, 2002 413 PM Index Fujitsu Fujitsu LifeBookGlossary Registration Restarting RJ-11 RJ-45 B5FH-5971.book Page 4 Thursday, May 23, 2002 413 PM