Power on Self Test Messages

B5FH-5971.book Page 80 Thursday, May 23, 2002 4:13 PM

L i f e B o o k C S e r i e s N o t e b o o k – S e c t i o n S i x

The following is an alphabetic list of error-and-status messages that Phoenix BIOS and/or your operating system can generate and an explanation of each message. Error messages are marked with an *. The most common errors are marked with a #. If an error message is displayed that is not in this list, write it down and check your operating system documentation both on screen and in the manual. If you can find no reference to the message and its meaning is not clear, contact your support representative for assistance.

nnnn Cache SRAM Passed

Where nnnn is the amount of system cache in kilobytes success-fully tested by the Power On Self Test. (This can only appear if you have an SRAM PC Card installed.)

*Diskette drive A error or Diskette drive B error

Drive A: or B: is present but fails the BIOS Power On Self Test diskette tests. Check to see that the drive is defined with the proper diskette type in the Setup Utility, (See BIOS Setup Utility on page 27 for more information) and that the diskette drive is installed correctly. If the disk drive is properly defined and installed, avoid using it and contact your support representative.

*Extended RAM Failed at offset: nnnn

Extended memory not working or not configured prop- erly. If you have an installed memory upgrade module, verify that the module is properly installed. If it is prop- erly installed, you may want to check your Windows Setup to be sure it is not using unavailable memory until you can contact your support representative.

nnnn Extended RAM Passed

Where nnnn is the amount of memory in kilobytes successfully tested.

*Failing Bits: nnnn The hex number nnnn

This is a map of the bits at the memory address (in System, Extended, or Shadow memory) which failed the memory test. Each 1 (one) in the map indicates a failed bit. This is a serious fault that may cause you to lose data if you continue. Contact your support representative.

*Fixed Disk x Failure or Fixed Disk Controller Failure (where x = 1-4)

The fixed disk is not working or not configured properly. This may mean that the hard drive type identified in your setup utility does not agree with the type detected by the Power On Self Test. Run the setup utility to check for the hard drive type settings and correct them if necessary. If the settings are OK and the message appears when you restart the system, there may be a serious fault which might cause you to lose data if you continue. Contact your support representative.

*Incorrect Drive A type – run SETUP

Type of floppy drive A: not correctly identified in Setup. This means that the floppy disk drive type identified in your setup utility does not agree with the type detected by the Power On Self Test. Run the setup utility to correct the inconsistency.

*Incorrect Drive B type – run SETUP

Type of floppy drive B: not correctly identified in Setup. This means that the floppy disk drive type identified in your setup utility does not agree with the type detected by the Power On Self Test. Run the setup utility to correct the inconsistency.

*Invalid NVRAM media type

Problem with NVRAM access. In the unlikely case that you see this message you may have some display prob- lems. You can continue operating but should contact your support representative for more information.

*Keyboard controller error

The keyboard controller test failed. You may have to replace your keyboard or keyboard controller but may be able to use an external keyboard until then. Contact your support representative.

*Keyboard error

Keyboard not working. You may have to replace your keyboard or keyboard controller but may be able to use an external keyboard until then. Contact your support representative.

*Keyboard error nn

BIOS discovered a stuck key and displays the scan code for the stuck key. You may have to replace your keyboard but may be able to use an external keyboard until then. Contact your support representative.

*Monitor type does not match CMOS – Run SETUP

Monitor type not correctly identified in Setup. This error probably means your BIOS is corrupted, run the setup utility and set all settings to the default conditions. If you still get this error, contact your support representative.

#*Operating system not found

Operating system cannot be located on either drive A: or

drive C: Enter the setup utility and see if both the fixed

disk, and drive A: are properly identified and that the boot sequence is set correctly. Unless you have changed your installation greatly, the operating system should be on drive C:. If the setup utility is correctly set, your hard drive may be corrupted and your system may have to be re-installed from your back up media.